Techno-Functional Business Analyst (Entry Level)

Key Skills:

• Strong communication and documentation skills.
• Proficiency in project management tools (e.g., JIRA, Trello).
• Basic understanding of business processes in industries like retail, healthcare, or education.
• Familiarity with ERP systems and e-commerce platforms (preferred).
• Analytical mindset with a willingness to learn new technologies.
• Ability to work effectively in a team environment and interact with clients seamlessly.

Responsibilities

Business Analysis:

• Create and maintain documentation (BRD, SOW, workflows, status reports).
• Conduct client interviews, workshops, and surveys for requirements elicitation.
• Perform As-Is and To-Be Gap Analysis to optimize workflows.
• Translate business requirements into technical specifications for developers.
• Collaborate with functional consultants to ensure solutions align with business needs.
• Facilitate workshops to refine requirements and design ERP solutions.
• Support UAT, post-implementation reviews, and client training.
• Provide ongoing client support and optimize internal delivery processes.

Delivery Management:

• Plan and track project timelines, deliverables, and budgets.
• Serve as the primary point of contact between clients and teams.
• Monitor project progress, identify risks, and implement mitigation plans.
• Ensure projects are delivered on time, within scope, and meet quality standards.
• Conduct client updates and manage expectations throughout the project lifecycle.

Working Hours : 9:30 am - 6:30 pm, Mon-Sat (2nd & 4th Sat off)