Zenith Infotech Customer Service Manager Interview Questions and Answers

The number of clients I can handle depends on various factors such as workload, complexity, and team size.

• The number of clients I can handle effectively will vary depending on the specific circumstances.

• Factors that can affect the number of clients include workload, complexity of issues, and team size.

• It is important to prioritize quality service over quantity of clients.

• I believe in maintaining a manageable workload t...read more

Reducing costs through efficient customer service operations.

• Implementing cost-saving measures in customer service operations

• Reducing customer complaints and returns through effective communication and problem-solving

• Streamlining processes and procedures to increase efficiency

• Training and developing staff to improve productivity and reduce turnover

• Negotiating better deals with suppliers and vendors

• Utilizing technology