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Yusen Logistics Senior Customer Service Executive Interview Questions and Answers for Experienced

Updated 12 Jan 2023

Yusen Logistics Senior Customer Service Executive Interview Experiences for Experienced

1 interview found

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed in Dec 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Customer related and pickup and delivery follow
  • Ans. I have arrange proper time delivery and pickup
  • Answered Anonymously
  • Q2. Customer any material damage related
  • Ans. I have prompt response for customer
  • Answered Anonymously

Interview Preparation Tips

Topics to prepare for Yusen Logistics Senior Customer Service Executive interview:
  • Customer Handling
  • Communication Skills
  • Project Management
  • customer support
  • MS Office
  • Accounting
  • Javascript
  • Finance
Interview preparation tips for other job seekers - well known group in Maharashtra & Gujarat .which offer single source solution to manage the express cargo movement and logistic requirements to our customers that includes movement by road, rail, and air & warehousing distribution.

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(1 Question)

  • Q1. Tell me something about your self
  • Ans. 

    Experienced sales executive with a proven track record of exceeding targets and building strong client relationships.

    • Over 5 years of sales experience in the technology industry

    • Consistently met or exceeded sales targets by 20% each quarter

    • Built and maintained relationships with key clients resulting in repeat business

    • Strong negotiation and communication skills

    • Proficient in CRM software and sales analytics

  • Answered by AI
Round 2 - Assignment 

Nothing tough it was easy only

Interview Preparation Tips

Interview preparation tips for other job seekers - Be yourself

I applied via Naukri.com and was interviewed in May 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Group Discussion 

Salary and work experience

Round 3 - Aptitude Test 

Work for shipping industry

Interview Preparation Tips

Interview preparation tips for other job seekers - Currently i am working in Transworld Group of companies and i am working for import & export work and account but i am newly change the my work in sales & marketing work shipping industry

I applied via Referral and was interviewed before Jun 2021. There were 2 interview rounds.

Round 1 - One-on-one 

(1 Question)

  • Q1. Tell me something about your self and job profile
Round 2 - HR 

(1 Question)

  • Q1. Tell me something about your self and job profile

Interview Preparation Tips

Interview preparation tips for other job seekers - Knowledge about the company and customer service knowledge

I applied via Walk-in and was interviewed before Nov 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

General aptitude test and general questions on the job role

Round 3 - HR 

(2 Questions)

  • Q1. Gerenal HR test and salary questions
  • Q2. Another about the salary

Interview Preparation Tips

Interview preparation tips for other job seekers - Good company and nice ambience . Good to work with

Interview Questionnaire 

1 Question

  • Q1. Normal questions

Interview Preparation Tips

Round: Test
Experience: Aptitudes and grammer

Round: Operation manger
Experience: Stability and about your experience

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
-

I appeared for an interview before Jan 2022.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Having Past 5 years Experience with DHL warehousing
  • Q2. Confused relating this question

Interview Preparation Tips

Interview preparation tips for other job seekers - i have previous 5 years experience wih DHL supply chain warehousing

I applied via Referral and was interviewed before Dec 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Basic questions are asked about myself, previous experience etc

Interview Preparation Tips

Interview preparation tips for other job seekers - Be prepared with any topic of your choice to speak for 2 to 3 minutes.

I applied via Referral and was interviewed before Jun 2021. There were 3 interview rounds.

Round 1 - Aptitude Test 

Predictive Index Behavioral Assessment

Round 2 - One-on-one 

(2 Questions)

  • Q1. What did you learn during your internship?
  • Q2. Would you like to ask any questions?
Round 3 - HR 

(1 Question)

  • Q1. Where do you see yourself in five years

Interview Preparation Tips

Topics to prepare for Maersk Customer Service Associate interview:
  • Shipping
  • Supply Chain Management
  • International Business
Interview preparation tips for other job seekers - Be cool, enjoy the process and make it an interactive session. Nobody can judge what you're capable of in fifteen minutes.
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I appeared for an interview before Feb 2024.

Round 1 - One-on-one 

(1 Question)

  • Q1. Different between zero rated supply and exempt supply
  • Ans. 

    Zero rated supply is taxable but at a rate of 0%, while exempt supply is not taxable at all.

    • Zero rated supply is a taxable supply on which the rate of tax is 0%, meaning that the supplier can claim input tax credit on related expenses.

    • Exempt supply is not subject to tax at all, meaning that the supplier cannot claim input tax credit on related expenses.

    • Examples of zero rated supply include exports and supplies to Speci...

  • Answered by AI

Yusen Logistics Interview FAQs

How many rounds are there in Yusen Logistics Senior Customer Service Executive interview for experienced candidates?
Yusen Logistics interview process for experienced candidates usually has 2 rounds. The most common rounds in the Yusen Logistics interview process for experienced candidates are Resume Shortlist and One-on-one Round.
How to prepare for Yusen Logistics Senior Customer Service Executive interview for experienced candidates?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Yusen Logistics. The most common topics and skills that interviewers at Yusen Logistics expect are Customer Service and Export.
What are the top questions asked in Yusen Logistics Senior Customer Service Executive interview for experienced candidates?

Some of the top questions asked at the Yusen Logistics Senior Customer Service Executive interview for experienced candidates -

  1. customer related and pickup and delivery fol...read more
  2. customer any material damage rela...read more

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Yusen Logistics Senior Customer Service Executive Interview Process for Experienced

based on 1 interview

Interview experience

5
  
Excellent
View more

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Yusen Logistics Senior Customer Service Executive Salary
based on 5 salaries
₹2.8 L/yr - ₹6.3 L/yr
17% more than the average Senior Customer Service Executive Salary in India
View more details

Yusen Logistics Senior Customer Service Executive Reviews and Ratings

based on 1 review

4.0/5

Rating in categories

4.0

Skill development

3.0

Work-life balance

3.0

Salary

4.0

Job security

4.0

Company culture

3.0

Promotions

4.0

Work satisfaction

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