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Xiaomi Service Center Senior Customer Care Officer Interview Questions and Answers for Freshers

Updated 12 Apr 2021

Xiaomi Service Center Senior Customer Care Officer Interview Experiences for Freshers

1 interview found

I applied via Company Website and was interviewed in Mar 2021. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. How Much Experience

Interview Preparation Tips

Interview preparation tips for other job seekers - Most Important Experience To Handle Any Customer

Interview questions from similar companies

I applied via Walk-in and was interviewed before Mar 2021. There were 3 interview rounds.

Round 1 - Aptitude Test 

Aptitude Test is very straight forward, logical, communications are tested.

Round 2 - HR 

(6 Questions)

  • Q1. What are your salary expectations?
  • Q2. What is your family background?
  • Q3. Share details of your previous job.
  • Q4. Why are you looking for a change?
  • Q5. What are your strengths and weaknesses?
  • Q6. Tell me about yourself.
Round 3 - Technical 

(1 Question)

  • Q1. This is managers round, where a senior most probably a team lead would join to interview. Case study based questions were asked.

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and prepared. Question will vary from GL to Leder reconciliation if you're applying for GL Process

I applied via Recruitment Consultant and was interviewed before Oct 2020. There were 3 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. Business processes
  • Q2. Strong behavioral Competency

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and clear on the answers

I applied via Walk-in and was interviewed before Apr 2021. There were 2 interview rounds.

Round 1 - Aptitude Test 

It was basically logical questions on maths, grammar,& on comprehensive passage

Round 2 - HR 

(1 Question)

  • Q1. It was on self introduction.& Previous company working had been asked by HR

Interview Preparation Tips

Interview preparation tips for other job seekers - It is very nice company to work on & can learn alot of good things.

I applied via Recruitment Consultant and was interviewed before Dec 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. What improvements you did in your last company ?

Interview Preparation Tips

Interview preparation tips for other job seekers - Wear formal dress, shaving should be done.

I applied via Referral and was interviewed before Oct 2020. There were 5 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. What is Non-PO?
  • Ans. 

    Non-PO refers to purchases made without a purchase order.

    • Non-PO purchases are made without a formal purchase order.

    • These purchases are typically made for urgent or small items.

    • Non-PO purchases may require additional approval or documentation.

    • Examples of Non-PO purchases include office supplies, travel expenses, and minor repairs.

  • Answered by AI
  • Q2. What does FB03 stand for in SAP?
  • Ans. 

    FB03 is a transaction code in SAP used to display financial accounting documents.

    • FB03 is used to view accounting documents such as invoices, credit memos, and payment receipts.

    • It allows users to search for documents based on various criteria such as document number, posting date, and company code.

    • FB03 also provides options to display document details, line items, and accounting entries.

    • It is commonly used by finance an...

  • Answered by AI
  • Q3. What are the types of Fixed Assets?
  • Ans. 

    Fixed assets can be categorized into tangible and intangible assets.

    • Tangible assets include property, plant, and equipment (PPE), such as buildings, machinery, and vehicles.

    • Intangible assets include patents, copyrights, trademarks, and goodwill.

    • Fixed assets are long-term assets that are not intended for sale and are used in the production of goods or services.

    • Fixed assets are recorded on the balance sheet and are subje...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Read the basics of accounting before going for an interview also refer to other ERPs for which the position is?

Skills evaluated in this interview

Senior Associate Interview Questions & Answers

WNS user image Abinasha Choudhury

posted on 21 Apr 2020

I applied via Walk-in and was interviewed in Oct 2020. There were 5 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Only questions related to their profile.

Interview Preparation Tips

Interview preparation tips for other job seekers - Go interview with full preparation

I applied via Walk-in and was interviewed before Dec 2019. There were 3 interview rounds.

Interview Questionnaire 

5 Questions

  • Q1. Bcoz i was working in banking operation so they asked me questions related to previous exp.
  • Q2. Tell me about yourself?
  • Q3. What is banking in simple words.
  • Ans. 

    Banking is the business activity of accepting and safeguarding money owned by other individuals and entities.

    • Banks accept deposits from customers and use that money to make loans and investments.

    • They provide various financial services such as checking accounts, savings accounts, credit cards, and loans.

    • Banks also play a crucial role in the economy by facilitating the flow of money and credit.

    • Examples of banks include J

  • Answered by AI
  • Q4. What will you check if a person is NRI has come to branch for open a bank account.
  • Q5. What are the documents required for open a SME account.
  • Ans. 

    Documents required for opening an SME account.

    • Proof of identity and address of the business owner(s)

    • Proof of business registration

    • Business PAN card

    • GST registration certificate

    • Bank statements of the business

    • Business plan and projections

    • KYC documents of authorized signatories

    • Any other relevant documents as per the bank's requirements

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Be Confident at the time of Interview, Interviewer will check your confidence and communication skills. Most of the question asked to me related to previous experience i.e. banking operation. Luckily I was able to answer most of the questions correctly.

Interview Questionnaire 

3 Questions

  • Q1. Tell me about yourself.
  • Q2. Do you believe in Team Work or Individual work.
  • Q3. Tell me about previous experience & unforgettable movement in previous company .

Interview Preparation Tips

Interview preparation tips for other job seekers - Be positive about your previous companies experience.

I appeared for an interview in Jun 2017.

Interview Preparation Tips

Round: Resume Shortlist
Experience: it was very optimistic.
Tips: always be positive


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Xiaomi Service Center Senior Customer Care Officer Salary
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₹1.6 L/yr - ₹2.1 L/yr
42% less than the average Senior Customer Care Officer Salary in India
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