XFINITY Team Lead Interview Questions and Answers

Q1. Why want change
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Q2. When was your bad day
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Q1. HOW TO ACHIEVE TARGATE
Ans. 
To achieve a target, set clear goals, create a plan, communicate effectively, motivate the team, track progress, and make necessary adjustments.
• Set clear and specific goals that are measurable and achievable

• Create a detailed plan outlining the steps and resources needed

• Communicate the goals and plan effectively to the team

• Motivate and inspire the team to work towards the target

• Track progress regularly and make adjustme...read more
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Q1. How to manage team who not understand you are boss
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Q1. Technical questions from OTN
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Q1. What is PM, What is pcm,dwdm
Ans. 
PM stands for Phase Modulation, PCM stands for Pulse Code Modulation, and DWDM stands for Dense Wavelength Division Multiplexing.
• PM is a modulation technique where the phase of the carrier signal is varied in accordance with the instantaneous amplitude of the modulating signal.

• PCM is a method used to digitally represent analog signals. It samples the signal and quantizes the samples to a series of binary numbers.

• DWDM i...read more
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They are taking basic calculation and ethics assessment

Q1. Team handling situation,Business ethics and decision taking ability check
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Q2. How do you handle the big team?
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Q1. Which 5G model gives better accuracy
Ans. 
The 5G model that gives better accuracy depends on various factors such as network coverage, device compatibility, and signal strength.
• Accuracy of 5G models can vary based on network coverage in the area

• Device compatibility with the 5G network can impact accuracy

• Signal strength plays a crucial role in determining the accuracy of 5G models

• Some popular 5G models known for their accuracy include iPhone 12 Pro, Samsung Gal
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Q1. Where did you work before and how many years of experience do you have? From Activation to Plus 12 to 17 Sales Educated you must watch
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Q2. The biggest is that in which big company have you worked before. Second, how much experience do you have. He himself will check your work in your interview that how much experience you have then only you...read more
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Q1. Let's check your real documents. On the basis of that you are kept four
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Q1. How to configure router
Ans. 
Configuring a router involves setting up network parameters and security settings.
• Access the router's web interface by entering its IP address in a web browser

• Login using the default username and password or the credentials provided by the ISP

• Configure network settings such as IP address, subnet mask, and default gateway

• Set up wireless network parameters like SSID, encryption type, and password

• Enable security features ...read more
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Q2. How to communicate with customers
Ans. 
Effective communication with customers is key to building strong relationships and ensuring satisfaction.
• Listen actively to their concerns and needs

• Use clear and concise language

• Be empathetic and understanding

• Provide timely and accurate information

• Follow up to ensure their needs are met
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Q3. Say always yes to boss
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Q1. About mobile phone nd software nd how to treat your team nd dealers
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Q2. About your self nd how to manage market
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Q1. Basic know how about operations.
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Q1. Was asked about basic contact centre KPIS
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Q1. Same like the 2nd question and other details as well.
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