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Hitachi Cash Management Services

3.5
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10+ Motilal Oswal Financial Services Interview Questions and Answers

Updated 3 Apr 2025

Q1. ATM EOD process & Difference between physical and switch

Ans.

ATM EOD process involves reconciling transactions and balancing cash. Physical ATM involves physical cash, while switch ATM involves electronic transactions.

  • ATM EOD process includes reconciling transactions, balancing cash, and updating records.

  • Physical ATM involves physical cash being deposited and withdrawn by customers.

  • Switch ATM involves electronic transactions being processed through a network.

  • Difference lies in the handling of physical cash vs electronic transactions.

  • Ex...read more

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Q2. How do resolve shutter tempering?

Ans.

Shutter tampering can be resolved by implementing security measures such as surveillance cameras, alarms, and tamper-proof locks.

  • Install surveillance cameras to monitor any suspicious activity around the shutter.

  • Use alarms that will alert authorities or security personnel in case of tampering.

  • Implement tamper-proof locks or security seals to prevent unauthorized access.

  • Regularly inspect the shutter for any signs of tampering or damage.

  • Train employees on security protocols and...read more

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Q3. What is RNM work?

Ans.

RNM work stands for Remote Neural Monitoring, a controversial technology that involves monitoring the brain activities of individuals remotely.

  • RNM work is a technology that allegedly allows for the remote monitoring of an individual's brain activities.

  • It is often associated with conspiracy theories and claims of government surveillance.

  • There is debate over the existence and capabilities of RNM technology, with some believing it to be a form of mind control.

  • Examples of RNM wor...read more

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Q4. Are you comfortable no fix working time table

Ans.

Yes, I am comfortable with a flexible working schedule.

  • I am adaptable and can work around changing schedules

  • I understand the importance of being available when needed

  • I am willing to work outside of regular business hours if required

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Q5. How do you manage risk, fraud detection, attendance, and route optimization, transport management and how many team members did you manage in your previous company? Additionally, can you elaborate on your roles...

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Ans.

I effectively manage risk, fraud detection, and transport logistics while leading a dedicated team to optimize operations.

  • Implemented a risk management framework that identified potential fraud scenarios, reducing incidents by 30%.

  • Utilized data analytics for fraud detection, leading to a 25% increase in early detection rates.

  • Developed an attendance tracking system that improved employee accountability and reduced absenteeism by 15%.

  • Optimized transport routes using GPS technol...read more

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Q6. Type of EOD & difference

Ans.

End of Day (EOD) can be classified as hard EOD or soft EOD based on the strictness of the deadline and consequences for missing it.

  • Hard EOD: strict deadline, consequences for missing it

  • Soft EOD: flexible deadline, less severe consequences for missing it

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Q7. What is your knowledge of asset accounting?

Ans.

Asset accounting involves tracking and managing a company's fixed assets throughout their lifecycle.

  • Asset classification: Categorizing assets into tangible and intangible, e.g., machinery vs. patents.

  • Depreciation methods: Understanding straight-line vs. declining balance methods for asset value reduction.

  • Asset acquisition: Recording the purchase of assets, including costs like installation and transportation.

  • Asset disposal: Managing the sale or retirement of assets, ensuring ...read more

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Q8. What is TDS, and what are the applicable rates?

Ans.

TDS (Tax Deducted at Source) is a tax collected at the source of income, applicable on various payments.

  • TDS is applicable on salaries, interest payments, rent, professional fees, etc.

  • For salaries, TDS rates depend on the individual's income tax slab.

  • Interest on bank deposits attracts TDS at a rate of 10% if it exceeds ₹40,000.

  • Rent payments exceeding ₹2,40,000 per annum are subject to TDS at 10%.

  • Professional fees are generally subject to TDS at a rate of 10%.

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Q9. What is the reason for searching job

Ans.

To enhance my skills and gain new experiences in a challenging environment.

  • To learn new things and grow professionally

  • To gain experience in a new industry or field

  • To challenge myself and take on new responsibilities

  • To increase my earning potential

  • To work with a great team and company culture

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Q10. Can I upsell and cross sell

Ans.

Yes, I have experience and skills in upselling and cross-selling.

  • I have a proven track record of successfully upselling and cross-selling products and services to existing customers.

  • I am skilled at identifying customer needs and recommending additional products or services that align with their goals.

  • I have strong communication and persuasion skills to effectively present upsell and cross-sell opportunities.

  • I am familiar with sales techniques and strategies to maximize upsell...read more

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Q11. What is full formof ATM

Ans.

Automated Teller Machine

  • ATM stands for Automated Teller Machine

  • ATMs are electronic banking machines that allow customers to perform various financial transactions without the need for a human teller

  • Common transactions include cash withdrawals, deposits, balance inquiries, and fund transfers

  • ATMs are usually located in public places such as banks, shopping malls, and convenience stores

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Q12. Expectation of knowledge

Ans.

Knowledge expectations for a Vault Officer include security protocols, risk management, and emergency response procedures.

  • Understanding vault security systems, such as alarms and surveillance cameras.

  • Knowledge of cash handling procedures and inventory management.

  • Familiarity with emergency protocols, including evacuation plans and incident reporting.

  • Awareness of regulatory compliance related to financial transactions and security.

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