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Wipro IT Desktop Support Engineer Interview Questions and Answers

Updated 11 Mar 2022

Wipro IT Desktop Support Engineer Interview Experiences

1 interview found

I was interviewed in Feb 2022.

Round 1 - HR 

(1 Question)

  • Q1. Tell me about yourself.
Round 2 - Technical 

(1 Question)

  • Q1. Hardware and networking
Round 3 - Technical 

(1 Question)

  • Q1. Network and Internet
Round 4 - Technical 

(1 Question)

  • Q1. Desktop support engineer

Interview Preparation Tips

Interview preparation tips for other job seekers - Desktop support engineer and hardware and networking

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Jun 2024. There were 2 interview rounds.

Round 1 - Aptitude Test 

60 mints full stack developer

Round 2 - Assignment 

Full stack development

Interview Preparation Tips

Topics to prepare for Infosys IT Desktop Support Engineer interview:
  • Full Stack
Interview preparation tips for other job seekers - Fresher internship
Interview experience
4
Good
Difficulty level
Easy
Process Duration
-
Result
Selected Selected
Round 1 - HR 

(1 Question)

  • Q1. Basic things like to check communication skills.
Round 2 - One-on-one 

(1 Question)

  • Q1. Communication check

Interview Preparation Tips

Interview preparation tips for other job seekers - It support job very difficult and more stressful job. You need to work in rotational shifts and also in weekend. If you want peace don't go for this role.
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Naukri.com and was interviewed in Jan 2023. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Asking my self ,what me and what are doing now
Round 3 - Technical 

(1 Question)

  • Q1. Asking to me for my technical skills
Round 4 - Assignment 

Examination process to move into further rounds

Interview Preparation Tips

Interview preparation tips for other job seekers - If any kind of job to first improve your skills and mindsett and communication skills
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(1 Question)

  • Q1. Domain related queries
Round 2 - Technical 

(1 Question)

  • Q1. Data centre related questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Just go through the JD and it's enough to practice for job interview
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(2 Questions)

  • Q1. What is DHCP ?
  • Ans. 

    DHCP stands for Dynamic Host Configuration Protocol. It is a network management protocol used to automatically assign IP addresses to devices on a network.

    • Automatically assigns IP addresses to devices on a network

    • Helps in managing and organizing network resources efficiently

    • Reduces the need for manual configuration of IP addresses

    • Ensures that each device on the network has a unique IP address

    • DHCP server leases IP addre

  • Answered by AI
  • Q2. What is LAN ?
  • Ans. 

    LAN stands for Local Area Network, a network that connects computers and devices within a limited area such as a home, office, or building.

    • LAN is a network that covers a small geographic area, typically within a single building or campus.

    • It allows connected devices to communicate with each other and share resources such as files, printers, and internet access.

    • LANs are commonly used in homes, offices, schools, and other...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Good

Skills evaluated in this interview

Interview experience
1
Bad
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Coding Test 

I'm just writing this in order to view some interview questions please ignore

Round 2 - One-on-one 

(2 Questions)

  • Q1. Tell me about ur self
  • Q2. How are u doing

I applied via Naukri.com and was interviewed in Mar 2022. There were 2 interview rounds.

Round 1 - HR 

(8 Questions)

  • Q1. What are your salary expectations?
  • Q2. What is your family background?
  • Q3. Share details of your previous job.
  • Q4. Why should we hire you?
  • Q5. Why are you looking for a change?
  • Q6. Where do you see yourself in 5 years?
  • Q7. What are your strengths and weaknesses?
  • Q8. Tell me about yourself.
Round 2 - One-on-one 

(1 Question)

  • Q1. VPN related Outlook Related What is DNS what is DHCP how add network printer what is blue screen error scanner issues

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confidence with your answers

I applied via Naukri.com and was interviewed in Feb 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Aptitude Test 

Exam used to determine an individual's skill or propensity to succeed in a given activity.

Round 3 - Coding Test 

Java programming

Round 4 - HR 

(6 Questions)

  • Q1. Share details of your previous job.
  • Q2. Why should we hire you?
  • Q3. Why are you looking for a change?
  • Q4. What are your strengths and weaknesses?
  • Q5. Tell me about yourself.
  • Q6. Why should we hire you

Interview Preparation Tips

Interview preparation tips for other job seekers - To learn more knowledge from job

I applied via Naukri.com and was interviewed in Sep 2021. There was 1 interview round.

Interview Questionnaire 

7 Questions

  • Q1. What is imap, or pop3
  • Ans. 

    IMAP and POP3 are email protocols used for retrieving emails from a mail server.

    • IMAP stands for Internet Message Access Protocol and allows users to access and manage their emails on a remote server.

    • POP3 stands for Post Office Protocol version 3 and downloads emails from a mail server to a local device.

    • IMAP allows for multiple devices to access and sync emails, while POP3 only allows for one device to download emails.

    • I...

  • Answered by AI
  • Q2. What is outlook
  • Ans. 

    Outlook is a personal information manager developed by Microsoft.

    • It is used for email communication, managing contacts, scheduling appointments, and organizing tasks.

    • It integrates with other Microsoft Office applications such as Word, Excel, and PowerPoint.

    • It allows users to create and manage multiple email accounts and folders.

    • It has features such as email filtering, automatic replies, and calendar sharing.

    • It can be a...

  • Answered by AI
  • Q3. What is safe mode
  • Ans. 

    Safe mode is a diagnostic mode in which a computer's operating system starts with only basic functions.

    • Safe mode is used to troubleshoot and fix issues with the operating system or software.

    • In safe mode, only essential drivers and services are loaded, which can help identify and resolve problems.

    • Safe mode can be accessed by pressing a key during startup, such as F8 for Windows.

    • In safe mode, the screen resolution may be...

  • Answered by AI
  • Q4. System slowness
  • Q5. Why we create pst file
  • Ans. 

    PST files are created to store Outlook data locally on a computer.

    • PST files allow users to access their Outlook data even when not connected to the internet.

    • They can be used to backup important emails, contacts, and calendar events.

    • PST files can also be used to transfer Outlook data from one computer to another.

    • They have a maximum size limit of 50GB in Outlook 2010 and later versions.

    • PST files can be password protected

  • Answered by AI
  • Q6. What is tcp /udp
  • Ans. 

    TCP and UDP are protocols used for communication between devices on a network.

    • TCP stands for Transmission Control Protocol and is a connection-oriented protocol used for reliable data transfer.

    • UDP stands for User Datagram Protocol and is a connectionless protocol used for fast data transfer.

    • TCP is used for applications that require reliable data transfer, such as email and file transfer.

    • UDP is used for applications tha...

  • Answered by AI
  • Q7. How to install operating system
  • Ans. 

    To install an operating system, you need to create a bootable media and follow the installation wizard.

    • Create a bootable media (USB, DVD, etc.) with the operating system image

    • Insert the bootable media into the computer and restart it

    • Follow the installation wizard and select the desired options (language, partition, etc.)

    • Wait for the installation to complete and restart the computer

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - These are most important questions for desktop supporter

Skills evaluated in this interview

Wipro Interview FAQs

How many rounds are there in Wipro IT Desktop Support Engineer interview?
Wipro interview process usually has 4 rounds. The most common rounds in the Wipro interview process are Technical and HR.
What are the top questions asked in Wipro IT Desktop Support Engineer interview?

Some of the top questions asked at the Wipro IT Desktop Support Engineer interview -

  1. Hardware and network...read more
  2. Desktop support engin...read more
  3. Network and Inter...read more

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Wipro IT Desktop Support Engineer Salary
based on 17 salaries
₹1.8 L/yr - ₹5 L/yr
24% more than the average IT Desktop Support Engineer Salary in India
View more details

Wipro IT Desktop Support Engineer Reviews and Ratings

based on 1 review

5.0/5

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5.0

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5.0

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5.0

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5.0

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5.0

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5.0

Promotions/Appraisal

5.0

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