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Wipro Csr and Services Associate Interview Questions and Answers
Wipro Csr and Services Associate Interview Experiences
1 interview found
Anonymous
Selected
I applied via Company Website and was interviewed in Jan 2024. There were 3 interview rounds.
(3 Questions)
- Q1. TELL ME ABOUT YOURSELF
- Q2. Why should we hire you
- Q3. Describe about your native place
What do you think of growth of IT Sector in india
(3 Questions)
- Q1. What are your strengths and weakness
- Q2. Why should we hire you
- Q3. Describe one difficult stuation u faced
- Ans.
Dealing with an angry customer who had a billing issue
Customer was upset about an incorrect charge on their bill
Remained calm and empathetic while listening to their concerns
Researched the issue and found that there was indeed an error
Apologized for the mistake and assured the customer that it would be resolved
Worked with the billing department to rectify the error and refund the customer
Followed up with the customer t
Interview Preparation Tips
Interview questions from similar companies
I applied via Approached by Company and was interviewed before May 2018. There were 6 interview rounds.
Interview Questionnaire
5 Questions
- Q1. This is face to face interview... They are observing our behaviour... Attitude... Etc
- Q2. Introduce u r self....
- Ans.
I am a dedicated and hardworking individual with a passion for learning and growth.
I have a Bachelor's degree in Business Administration from XYZ University.
I have 3 years of experience working in marketing and sales roles.
I am proficient in Microsoft Office Suite and have strong communication skills.
I am a team player and enjoy collaborating with others to achieve common goals.
- Q3. U r carrier objections
- Q4. About TCS
- Q5. Why should u select TCS
- Ans.
TCS is a global leader in IT services with a strong reputation for innovation and client satisfaction.
TCS has a proven track record of delivering high-quality services to clients worldwide.
TCS offers a wide range of opportunities for career growth and development.
TCS values diversity and inclusion, creating a supportive work environment for employees.
TCS invests in cutting-edge technologies and training programs to kee
Interview Preparation Tips
Experience: Any kind of topic u cn select... Sales, accounts, service
Round: Test
Experience: Aptitude test... Mathematic and problem solving... General knowledge is very important
Round: Telephonic
Experience: This is final round... BH directly interact with us...
General Tips: Be confident... Be clam.... Keep smiling face... That is the way to win
Skills: Communication, Body Language, Leadership, Presentation Skills, Time Management
Duration: <1 week
Interview Questionnaire
7 Questions
- Q1. 1. Tell me little about yourself
- Q2. 2. What is your job role? (Very important question that will be asked many times during different phases of the interview)
- Q3. What additional training/ job role(multiple roles)/ experince have you had in this field?
- Ans.
I have completed additional training in project management and have experience in multiple roles within the field.
Completed a project management certification course
Served as a project coordinator for a major client project
Managed a team of junior associates in a previous role
- Q4. Where do you see yourself and your family in the next 3 years?
- Q5. Tell me what part of your job do you like best/ An interesting day at your office?
- Ans.
I enjoy the problem-solving aspect of my job the most. An interesting day at the office involves collaborating with colleagues to find creative solutions.
Collaborating with colleagues to brainstorm solutions
Using critical thinking skills to analyze complex problems
Implementing innovative solutions to improve processes
Celebrating successful outcomes with team members
- Q6. What was the biggest challenge you faced in life and how you coped with it?
- Q7. What is your biggest accomplishment?
I applied via Campus Placement and was interviewed before Jul 2021. There were 2 interview rounds.
A simple aptitude test to define your skills set.
(1 Question)
- Q1. Limited to your projects and internships done
Interview Preparation Tips
I applied via Campus Placement and was interviewed before Nov 2021. There were 2 interview rounds.
(2 Questions)
- Q1. Why do you want to join infosys
- Q2. Product developement life cycle
- Ans.
Product development life cycle is the process of bringing a new product to market.
It involves ideation, research, design, development, testing, launch, and post-launch evaluation.
Each stage has its own set of goals, deliverables, and stakeholders.
Examples include Apple's iPhone development cycle and the pharmaceutical drug development cycle.
Interview Preparation Tips
I applied via Referral and was interviewed before Apr 2021. There were 2 interview rounds.
(1 Question)
- Q1. Basic questions about qualifications,life and all
(3 Questions)
- Q1. What is your family background?
- Q2. Why are you looking for a change?
- Q3. Tell me about yourself.
Interview Preparation Tips
I applied via Walk-in and was interviewed before Sep 2019. There was 1 interview round.
Interview Questionnaire
4 Questions
- Q1. Tell us about yourself
- Q2. What made you to choose Accenture?
- Q3. Speak about something for atleast 5 mins( to check verbal communication)
- Q4. How much salary are you expecting?
Interview Preparation Tips
I applied via Naukri.com and was interviewed before Nov 2020. There were 3 interview rounds.
Interview Questionnaire
2 Questions
- Q1. Toefl score
- Q2. Ielts score
Interview Preparation Tips
I applied via Campus Placement and was interviewed in Jul 2020. There was 1 interview round.
Interview Questionnaire
1 Question
- Q1. Why Java is platform independent?
- Ans.
Java is platform independent due to its bytecode and JVM.
Java code is compiled into bytecode which is platform-independent.
JVM (Java Virtual Machine) interprets the bytecode and executes it on any platform.
JVM acts as an abstraction layer between the Java code and the underlying hardware.
This allows Java programs to run on any platform that has a JVM installed.
For example, a Java program written on a Windows machine ca...
Interview Preparation Tips
Skills evaluated in this interview
I was interviewed before May 2020.
Interview Questionnaire
1 Question
- Q1. Tell about urslf
- Ans.
I am a highly motivated individual with a passion for learning and a strong work ethic.
I have a Bachelor's degree in Computer Science from XYZ University.
I have completed several internships in software development, including one at ABC Company where I worked on a team to develop a mobile app.
I am proficient in several programming languages, including Java, Python, and C++.
I am a quick learner and enjoy taking on new c...
Interview Preparation Tips
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Wipro Csr and Services Associate Interview Process
based on 1 interview
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Wipro Csr and Services Associate Reviews and Ratings
based on 4 reviews
Rating in categories
|
Project Engineer
32.7k
salaries
|  ₹0 L/yr - ₹0 L/yr |
|
Senior Software Engineer
23.2k
salaries
| ₹0 L/yr - ₹0 L/yr |
|
Senior Associate
21.4k
salaries
| ₹0 L/yr - ₹0 L/yr |
|
Senior Project Engineer
20.3k
salaries
| ₹0 L/yr - ₹0 L/yr |
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Technical Lead
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