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Wins Group Customer Support Consultant Interview Questions and Answers

Updated 5 Oct 2022

Wins Group Customer Support Consultant Interview Experiences

1 interview found

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

Check your typing speed with the basic customer service based questions

Round 3 - HR 

(1 Question)

  • Q1. Regarding your background and experience
Round 4 - One-on-one 

(1 Question)

  • Q1. Situation based and your experiences

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident, speak your experiences and it will be all good

Interview questions from similar companies

I applied via Recruitment Consulltant and was interviewed before Nov 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Group Discussion 

Women empowerment related and checked communication level

Round 3 - Telephonic Call 

(2 Questions)

  • Q1. Overall experience and gaps in career
  • Q2. Project in pervious company

Interview Preparation Tips

Interview preparation tips for other job seekers - I suggest to attend and have new experience in different zone

I applied via Indeed and was interviewed in Dec 2020. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Introduction, work experience, a topic to speak on, client round

Interview Preparation Tips

Interview preparation tips for other job seekers - Not a good place to work

I applied via Naukri.com and was interviewed in Dec 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Why u want to change company? What is R2R? Journal entry for Bed debt. Journal entry for Bed debt recovery. What is accumulated depreciation. What is accrual accounting. What is cost and profit cente...

Interview Preparation Tips

Interview preparation tips for other job seekers - Read all Basic.

I applied via Naukri.com and was interviewed in Jun 2021. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. PTP CYCLE, AP journal Entries, Difference between Direct debit and debit balance, Payment proposal review, vendor query, 2way and 3way match, L4 invoices, GRIR report, AP trade Ageing Report, R block repor...

Interview Preparation Tips

Interview preparation tips for other job seekers - Keep relex
Give answer point to point.
Answer should be atleast one practical example.
Honesty and punctuatality

I applied via Recruitment Consultant and was interviewed in Jan 2021. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Questions were asked from my technology and regarding my current project like how we implemented the jobs, what is the approach we are following

Interview Preparation Tips

Interview preparation tips for other job seekers - It is wonderful experience. The interviewer is very cool, given enough time to express myself.

I applied via Naukri.com and was interviewed in Dec 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. I was asked questions related to linux and ansible

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident on what u r telling ,don't guess during interview, if u don't know anything then tell me that u have not worked kn that

I applied via Referral and was interviewed before Jan 2021. There were 5 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Previous work related queries

Interview Preparation Tips

Interview preparation tips for other job seekers - Please prepares office and sap

I applied via Naukri.com and was interviewed before Jul 2021. There were 3 interview rounds.

Round 1 - One-on-one 

(2 Questions)

  • Q1. About yourself and the details of previous company
  • Q2. Why from technical education to BPO
Round 2 - Aptitude Test 

Pronunciation test, logical reasoning

Round 3 - HR 

(1 Question)

  • Q1. Tell about yourself and the previous company you had worked for

Interview Preparation Tips

Interview preparation tips for other job seekers - Keep your answers short and crisp, be confidenct about the answers you give

I applied via Naukri.com and was interviewed before Jul 2021. There were 3 interview rounds.

Round 1 - Technical 

(1 Question)

  • Q1. Selenium concepts, OOPS Concepts, Framework, TestNG, Maven questions.
Round 2 - Technical 

(1 Question)

  • Q1. Annotations of TestNG, Selenium Usage and Implementations using Java, Java HashMap, Java HashMap Program
  • Ans. 

    The question is about TestNG annotations, Selenium usage and implementation using Java, and Java HashMap program.

    • TestNG annotations are used to define the test methods and their behavior.

    • Selenium is a web testing framework used to automate web browsers.

    • Java HashMap is a collection that stores key-value pairs.

    • Java HashMap program can be used to implement various functionalities like caching, data storage, etc.

  • Answered by AI
Round 3 - HR 

(1 Question)

  • Q1. Current CTC, CTC Expecting, Joining Date

Interview Preparation Tips

Interview preparation tips for other job seekers - Good Company, Work life balance is good based on the project.

Skills evaluated in this interview

Wins Group Interview FAQs

How many rounds are there in Wins Group Customer Support Consultant interview?
Wins Group interview process usually has 4 rounds. The most common rounds in the Wins Group interview process are Resume Shortlist, Aptitude Test and HR.

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