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Westin Housekeeping Attendant Interview Questions and Answers

Updated 16 Sep 2024

Westin Housekeeping Attendant Interview Experiences

1 interview found

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
No response

I applied via Company Website and was interviewed before Sep 2023. There was 1 interview round.

Round 1 - Assignment 

Cleaning rooms,checking rooms

Interview Preparation Tips

Interview preparation tips for other job seekers - linked in is very easy for job seekers to find a new jobs

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed in Dec 2024. There were 3 interview rounds.

Round 1 - Aptitude Test 

A Housekeeping Attitude Test evaluates an individual's qualities, skills, and mindset essential for housekeeping roles. It focuses on:

1. Cleanliness Awareness – Understanding hygiene and maintaining standards.


2. Behavior and Attitude – Being polite and professional with guests.


3. Time Management – Completing tasks efficiently.


4. Teamwork – Collaborating well with colleagues.


5. Problem-Solving – Handling issues calmly under pressure.


6. Client Satisfaction – Meeting guests' needs effectively.

Round 2 - Case Study 

A housekeeping case study is a practical scenario used to assess problem-solving, decision-making, and operational skills in housekeeping.

Example:

A guest complains about dirty linens and odors in a fully booked hotel. The test evaluates how you:

1. Resolve the guest's issue immediately.


2. Maintain cleanliness standards.


3. Manage staff workload effectively.


4. Prevent future issues

Round 3 - HR 

(1 Question)

  • Q1. The HR duties for housekeeping include managing and supporting housekeeping staff to ensure efficient operations and a clean, hygienic environment. Key responsibilities are: 1. Recruitment and Staffing H...

Interview Preparation Tips

Interview preparation tips for other job seekers - Housekeeping Incharge seeking to enhance operational efficiency and maintain the highest standards of cleanliness and hospitality services.
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
Selected Selected
Round 1 - One-on-one 

(2 Questions)

  • Q1. What is salary package
  • Q2. What is ga What is giving employee benefit

Interview Preparation Tips

Interview preparation tips for other job seekers - My name is Vikram Singh Taj hotel public area room attend six year experience
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via campus placement at Jamia Milia Islamia (JMI) and was interviewed in Jun 2024. There were 3 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Introduction your self and family
Round 2 - Technical 

(1 Question)

  • Q1. Chemical, background
Round 3 - Gm 

(1 Question)

  • Q1. Family, quality
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. Why do u want to join?
  • Q2. Expected salary
Interview experience
1
Bad
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I was interviewed before Feb 2024.

Round 1 - HR 

(2 Questions)

  • Q1. What was your experience period in your previous job?
  • Q2. What was the reason for leaving your previous job?
Round 2 - Meeting with Gm & EHK 

(3 Questions)

  • Q1. How do you manage staff effectively?
  • Q2. What are the different sizes of linen available?
  • Q3. What is the process of doing laundry?

Interview Preparation Tips

Interview preparation tips for other job seekers - The management is unsatisfactory, there is little hope for promotion, and employees are unable to leave at the proper time at the end of their shifts.
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. Tell me about yourself
  • Ans. 

    Experienced housekeeping supervisor with a passion for maintaining cleanliness and organization in all areas.

    • Over 5 years of experience in housekeeping management

    • Strong attention to detail and organizational skills

    • Proven track record of leading and motivating a team to achieve high standards

    • Familiar with industry best practices and safety regulations

    • Excellent communication and problem-solving abilities

  • Answered by AI
  • Q2. Duty and responsibility
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed in May 2023. There were 5 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(4 Questions)

  • Q1. Brief introduction about career?
  • Ans. 

    I have been working in the housekeeping industry for the past 5 years, gaining experience in maintaining cleanliness and providing excellent service.

    • Started my career as a housekeeping assistant at a hotel, where I learned the basics of cleaning and organizing rooms

    • Promoted to a housekeeping supervisor after 2 years, responsible for managing a team and ensuring high standards of cleanliness

    • Attended training programs on...

  • Answered by AI
  • Q2. Advantages and disadvantage of previous company
  • Ans. 

    The previous company had a supportive work environment but lacked opportunities for growth.

    • Advantage: Supportive work environment

    • Advantage: Good team dynamics

    • Disadvantage: Limited opportunities for growth

    • Disadvantage: Lack of career development programs

    • Disadvantage: Low salary compared to industry standards

  • Answered by AI
  • Q3. Tell me about yourself ?
  • Ans. 

    I am a detail-oriented and hardworking individual with experience in housekeeping. I take pride in maintaining cleanliness and creating a comfortable environment for guests.

    • Experienced in performing various housekeeping tasks such as cleaning, sanitizing, and organizing

    • Knowledgeable in using different cleaning equipment and chemicals

    • Ability to follow instructions and work independently

    • Strong attention to detail and tim...

  • Answered by AI
  • Q4. Why are going to us?
Round 3 - HR 

(1 Question)

  • Q1. Tell me about your self what is housekeeping?
  • Ans. 

    Housekeeping is the maintenance and cleanliness of a building or facility.

    • Housekeeping involves tasks such as cleaning, organizing, and maintaining the cleanliness of various areas.

    • Housekeeping assistants are responsible for ensuring that rooms, common areas, and facilities are kept clean and tidy.

    • They may perform tasks such as dusting, vacuuming, mopping floors, changing linens, and restocking supplies.

    • Housekeeping al...

  • Answered by AI
Round 4 - Aptitude Test 

Be honest with your year of experience. All information you share will be this company .

Round 5 - HR 

(1 Question)

  • Q1. What questions are akesd Marriott situational interview?
  • Ans. Tell me about a time you had to use outside a date to come to a dicision.
  • Answered Anonymously

Interview Preparation Tips

Interview preparation tips for other job seekers - Tell me about a time you had to use outside a date to come to a dicision.
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Assignment 

Will you get ur assistantment take ownership and responsibilities and be friendly with coligue and will you get assignment follow hotel rules and regulations and panchuality must imeen be on duty attend breafing and meeting and camunication each other with ur superior

Round 3 - Group Discussion 

Before you start duty discuss with you superior and with ur coligue du hard work to reach you goals

Interview Preparation Tips

Interview preparation tips for other job seekers - Du hard work and then only u will reach ur goals and help each other with ur coligue and take advice from ur coligue and superior keeping smiling all ways

I applied via Referral and was interviewed in Dec 2019. There were 3 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. How can we WoW the guest on the first place
  • Ans. 

    By providing exceptional service and personalized attention, we can wow the guest from the moment they arrive.

    • Ensure a warm and friendly welcome at the front desk

    • Offer a refreshing welcome drink or snack upon arrival

    • Provide a personalized tour of the facilities and amenities

    • Anticipate and fulfill any special requests or preferences

    • Maintain immaculate cleanliness and organization throughout the property

    • Deliver prompt an...

  • Answered by AI
  • Q2. What would be our approach towards guest complains
  • Ans. 

    Our approach towards guest complaints is to address them promptly and effectively to ensure guest satisfaction.

    • Listen attentively to the guest's complaint

    • Apologize sincerely for any inconvenience caused

    • Take immediate action to resolve the issue

    • Follow up with the guest to ensure their satisfaction

    • Document the complaint and take necessary steps to prevent similar issues in the future

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Be professional and natural both at same place.
Research about the service style of Hilton.

Westin Interview FAQs

How many rounds are there in Westin Housekeeping Attendant interview?
Westin interview process usually has 1 rounds. The most common rounds in the Westin interview process are Assignment.

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Westin Housekeeping Attendant Interview Process

based on 1 interview

Interview experience

5
  
Excellent
View more

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Westin Housekeeping Attendant Salary
based on 5 salaries
₹1.5 L/yr - ₹2.2 L/yr
21% less than the average Housekeeping Attendant Salary in India
View more details

Westin Housekeeping Attendant Reviews and Ratings

based on 7 reviews

3.1/5

Rating in categories

3.6

Skill development

4.0

Work-life balance

4.1

Salary

3.1

Job security

3.6

Company culture

2.7

Promotions

3.5

Work satisfaction

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