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Way.com Customer Support Executive Interview Questions and Answers

Updated 21 Feb 2024

Way.com Customer Support Executive Interview Experiences

2 interviews found

Interview experience
3
Average
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Aug 2023. There were 4 interview rounds.

Round 1 - One-on-one 

(1 Question)

  • Q1. Self introduction
Round 2 - One-on-one 

(1 Question)

  • Q1. Self introduction
Round 3 - One-on-one 

(1 Question)

  • Q1. Self introduction
Round 4 - One-on-one 

(1 Question)

  • Q1. Self introduction

Interview Preparation Tips

Interview preparation tips for other job seekers - It's advised to not join this company if you can't handle school type pressures and strict rules
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Nov 2022. There were 3 interview rounds.

Round 1 - Aptitude Test 

Was a general discussion round with all questions to check on language and aptitude

Round 2 - Technical 

(1 Question)

  • Q1. Was just a 5 mins round for me to check on my computer skills and understanding.
Round 3 - HR 

(1 Question)

  • Q1. This was my salary negotiation round

Interview Preparation Tips

Interview preparation tips for other job seekers - Casual stress free mindset, complete focus on customer support aspects, neutral English accent. These will help you to crack the interview and close it with a good offer.

Customer Support Executive Interview Questions Asked at Other Companies

Q1. Understanding customer problems,whT i know about BPO nd how they ... read more
Q2. If customer is angry how can you make him understand
Q3. Customer satisfaction how can you provide.
Q4. Do you have aadhaar card with phone number linked with it?
Q5. 1.what is customer support?

Interview questions from similar companies

Interview experience
3
Average
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Jan 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Introduction qualification hobbies
Round 3 - One-on-one 

(1 Question)

  • Q1. Introduction , qualification,hobbies
Round 4 - Regional head 

(1 Question)

  • Q1. Past experiences, family background

Interview Preparation Tips

Interview preparation tips for other job seekers - Good company in mohali for starters.easy rounds of interview
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(3 Questions)

  • Q1. Tell about ur self
  • Q2. Why u leave last company
  • Q3. Why u join us
Round 3 - One-on-one 

(1 Question)

  • Q1. Salary expectations

I applied via Referral and was interviewed in Mar 2021. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. What you know about company
  • Ans. I just googled and collected the details about company and replied.
  • Answered Anonymously

Interview Preparation Tips

Interview preparation tips for other job seekers - Be strong and bold enough to answer the questions. If they ask any questions apart and if you are not confident on it please let them know your not confident on that particular question.

I applied via Naukri.com and was interviewed before Aug 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Introduction

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident

I applied via Indeed and was interviewed before Mar 2021. There was 1 interview round.

Round 1 - HR 

(7 Questions)

  • Q1. Why are you looking for a change?
  • Q2. Where do you see yourself in 5 years?
  • Q3. What is your family background?
  • Q4. What are your strengths and weaknesses?
  • Q5. Tell me about yourself.
  • Q6. What was your salary expectations
  • Q7. Tell me about yourself

Interview Preparation Tips

Topics to prepare for MagicPin Customer Service Associate interview:
  • talk confidently
Interview preparation tips for other job seekers - If you apply job in any company, then whenever everyone's call comes, then talk confidently.
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Jul 2023. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. Excel formula and vlookup
Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. Introduce your self
  • Ans. 

    I am a dedicated and experienced customer service executive with a passion for helping customers and resolving issues.

    • I have over 5 years of experience in customer service roles

    • I am skilled in handling customer inquiries and complaints

    • I have a proven track record of improving customer satisfaction ratings

    • I am proficient in using CRM systems and other customer service tools

  • Answered by AI
  • Q2. Just tell me about customer ?
  • Ans. 

    Customers are individuals or businesses who purchase goods or services from a company.

    • Customers are the lifeblood of any business, as they provide revenue and feedback.

    • Building strong relationships with customers is crucial for long-term success.

    • Customer satisfaction is key to retaining customers and attracting new ones.

    • Examples: A customer may be an individual buying a product from an online store, or a business signi

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be confident for an interview
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Recruitment Consulltant and was interviewed in Jan 2024. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Introduction about your self,
  • Q2. Job experience , time , year

Way.com Interview FAQs

How many rounds are there in Way.com Customer Support Executive interview?
Way.com interview process usually has 4 rounds. The most common rounds in the Way.com interview process are One-on-one Round, Resume Shortlist and Aptitude Test.

Tell us how to improve this page.

Way.com Customer Support Executive Interview Process

based on 2 interviews

Interview experience

4
  
Good
View more

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Way.com Customer Support Executive Salary
based on 10 salaries
₹2.5 L/yr - ₹4.2 L/yr
16% more than the average Customer Support Executive Salary in India
View more details

Way.com Customer Support Executive Reviews and Ratings

based on 2 reviews

2.2/5

Rating in categories

2.2

Skill development

2.2

Work-life balance

1.6

Salary

1.6

Job security

2.2

Company culture

1.6

Promotions

1.0

Work satisfaction

Explore 2 Reviews and Ratings
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