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Way.com Customer Support Executive Interview Questions and Answers

Updated 21 Feb 2024

Way.com Customer Support Executive Interview Experiences

2 interviews found

Interview experience
3
Average
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Aug 2023. There were 4 interview rounds.

Round 1 - One-on-one 

(1 Question)

  • Q1. Self introduction
Round 2 - One-on-one 

(1 Question)

  • Q1. Self introduction
Round 3 - One-on-one 

(1 Question)

  • Q1. Self introduction
Round 4 - One-on-one 

(1 Question)

  • Q1. Self introduction

Interview Preparation Tips

Interview preparation tips for other job seekers - It's advised to not join this company if you can't handle school type pressures and strict rules
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Nov 2022. There were 3 interview rounds.

Round 1 - Aptitude Test 

Was a general discussion round with all questions to check on language and aptitude

Round 2 - Technical 

(1 Question)

  • Q1. Was just a 5 mins round for me to check on my computer skills and understanding.
Round 3 - HR 

(1 Question)

  • Q1. This was my salary negotiation round

Interview Preparation Tips

Interview preparation tips for other job seekers - Casual stress free mindset, complete focus on customer support aspects, neutral English accent. These will help you to crack the interview and close it with a good offer.

Customer Support Executive Interview Questions Asked at Other Companies

Q1. Understanding customer problems,whT i know about BPO nd how they ... read more
Q2. If customer is angry how can you make him understand
Q3. Customer satisfaction how can you provide.
Q4. Do you have aadhaar card with phone number linked with it?
Q5. 1.what is customer support?

Interview questions from similar companies

Interview Preparation Tips

Interview preparation tips for other job seekers - Knowledge of All Holiday Destinations,All Itnary
And cab partner in holiday destinations.knowledge of destination hotel.

I applied via Referral and was interviewed in Oct 2020. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. About insurance.
  • Q2. I already have 3 year experience in insurance so there’s no big deal.

Interview Preparation Tips

Interview preparation tips for other job seekers - Guys only knowledge is the main key for selection’ keep good knowledge of process also about company background.

I applied via Company Website and was interviewed before Feb 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. UPI Tarspar Bank Cash Bagcastmar Mobile Recharge

Interview Preparation Tips

Interview preparation tips for other job seekers - Onboarding Targate

I applied via Job Portal and was interviewed before Sep 2020. There was 1 interview round.

Interview Questionnaire 

4 Questions

  • Q1. Targets done earlier
  • Q2. What will be your targets
  • Q3. Number of team planned
  • Q4. How well you In reports
  • Ans. 

    I am proficient in creating and analyzing reports.

    • I have experience in using various reporting tools such as Excel, Tableau, and Power BI.

    • I am able to gather and organize data to create meaningful reports for management.

    • I am skilled in analyzing data to identify trends and make recommendations for improvement.

    • I am able to present reports in a clear and concise manner to stakeholders.

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Best interview done should be asked more questions than

I applied via Referral and was interviewed in May 2021. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. About my self about my job and about my experience

Interview Preparation Tips

Interview preparation tips for other job seekers - First impression is the last impression

I applied via Job Portal and was interviewed in Mar 2021. There was 1 interview round.

Interview Questionnaire 

3 Questions

  • Q1. What is the qualification of sales executive?
  • Ans. Promotions,advertising sales,business administration,preferred at least 5 year industry sales experience one to 3year of management experience strategic leadership ability
  • Answered by Yacoab
  • Q2. Is sales executive a good job?
  • Q3. Sales executive will get the opportunity to meet many people and will be the driving force behind their business say the institute of sales and marketing management(IS MM)although the usual pressures will ...

Interview Preparation Tips

Interview preparation tips for other job seekers - Do your homework
Practice
Share your story
Provide evidence &data
Say thanks

I applied via Referral and was interviewed in Jan 2021. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Good and well package

Interview Preparation Tips

Interview preparation tips for other job seekers - Field marketing Approaches is very important

I applied via Naukri.com and was interviewed in Mar 2021. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Do u have bike?

Interview Preparation Tips

Interview preparation tips for other job seekers - They want people for this position,u have to just attend interview
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Way.com Interview FAQs

How many rounds are there in Way.com Customer Support Executive interview?
Way.com interview process usually has 4 rounds. The most common rounds in the Way.com interview process are One-on-one Round, Resume Shortlist and Aptitude Test.

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Way.com Customer Support Executive Interview Process

based on 2 interviews

Interview experience

4
  
Good
View more
Way.com Customer Support Executive Salary
based on 10 salaries
₹2.5 L/yr - ₹4.2 L/yr
18% more than the average Customer Support Executive Salary in India
View more details

Way.com Customer Support Executive Reviews and Ratings

based on 2 reviews

2.2/5

Rating in categories

2.2

Skill development

2.2

Work-life balance

1.6

Salary

1.6

Job security

2.2

Company culture

1.6

Promotions

1.0

Work satisfaction

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