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Walk Into Fashion Junior Customer Service Executive Interview Questions and Answers

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I applied via Naukri.com and was interviewed before Sep 2020. There were 3 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. Tell me about your self.
  • Ans. My name is kavita. Iam basically from Bihar. But currently staying in Delhi. I did my graduation in B.A from Lalit Narayan Mithila University.
  • Answered by Kuvita Dutta
  • Q2. What do you know about adidas.
  • Q3. Adidas is sports and fitness brand.

Interview Preparation Tips

Interview preparation tips for other job seekers - This interview was very good. The interviewer wanted to test. both my knowledge and communication skills.

I applied via Walk-in and was interviewed in Sep 2020. There was 1 interview round.

Interview Questionnaire 

10 Questions

  • Q1. Experience level
  • Q2. Hard work
  • Q3. Honestly
  • Q4. Responsible
  • Q5. Punctuality
  • Q6. Team worker
  • Q7. Fashion Update
  • Q8. Knowledge
  • Q9. Customer Experience
  • Q10. Follow the Company Rules

Interview Preparation Tips

Interview preparation tips for other job seekers - I think some people need the job but we don’t have Excellent English but Apart from the other person Experience level is highly Doesn't matter Dr Abdul KALAM said confidence level is Matter

I applied via Walk-in and was interviewed in Feb 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. What will u do when shopper is hyper on you?

Interview Preparation Tips

Interview preparation tips for other job seekers - Always keep confidence,stay Positive,have a little smile on ur face,and eye contact.
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Oct 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(5 Questions)

  • Q1. About my self , we talked about my hobbies, they ask with some situations
  • Ans. Just be yourself tell whatever is correct about you.
  • Answered Anonymously
  • Q2. Styling Yourself in a party.
  • Q3. Styling a model for a party
  • Ans. 

    Styling a model for a party involves choosing the right outfit, accessories, and makeup to create a glamorous look.

    • Start by selecting a statement outfit that fits the theme of the party

    • Accessorize with jewelry, handbags, and shoes that complement the outfit

    • Choose a hairstyle and makeup look that enhances the overall appearance

    • Consider the venue and weather when selecting the outfit and accessories

  • Answered by AI
  • Q4. Some situations questions
  • Q5. And questions on whatyou speak
Round 3 - Group Discussion 

Ask on styling and make a dress of your imagination

Interview Preparation Tips

Topics to prepare for H&M Sales Executive interview:
  • About company
  • History
  • Styling
  • Companies 7 goals
Interview preparation tips for other job seekers - Just speak clearly about you it's just your fashion your way .
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. My look have you work
Round 3 - One-on-one 

(5 Questions)

  • Q1. Customer attend handle
  • Q2. Customer and 3 years experience
  • Q3. Kpi shop working
  • Q4. Showroom sop very nice
  • Q5. Grooming myself

Interview Preparation Tips

Interview preparation tips for other job seekers - I have customer handle perfume
Interview experience
4
Good
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Feb 2024. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. Normal Questions related to My Previous Organisation
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Job Fair and was interviewed before Jan 2024. There were 2 interview rounds.

Round 1 - Group Discussion 

Group discussion on relationships.

Round 2 - Coding Test 

Coding test for the Relaxo sale

Interview Preparation Tips

Interview preparation tips for other job seekers - Job seekers with experience.
Interview experience
4
Good
Difficulty level
-
Process Duration
2-4 weeks
Result
No response

I applied via Job Portal and was interviewed in Nov 2023. There were 2 interview rounds.

Round 1 - Group Discussion 

Social welfare in india explain

Round 2 - HR 

(1 Question)

  • Q1. Tell me about yourself
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Dec 2024. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. ROI related,Business increase
  • Q2. Market Development related

Interview Preparation Tips

Interview preparation tips for other job seekers - I am responsible person for company
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I was interviewed before Jan 2024.

Round 1 - HR 

(5 Questions)

  • Q1. Expand Cross Sale
  • Ans. 

    Expanding cross sale involves identifying opportunities to sell additional products or services to existing customers.

    • Analyze customer data to identify potential cross sale opportunities

    • Train sales team on cross selling techniques

    • Create targeted marketing campaigns to promote cross sale products

    • Offer bundle deals or discounts for purchasing multiple products

    • Follow up with customers post-sale to suggest complementary pr

  • Answered by AI
  • Q2. Steps Of making business growth
  • Ans. 

    Business growth involves strategic planning and implementation of various steps to increase revenue and expand market presence.

    • Conduct market research to identify opportunities for growth

    • Develop a comprehensive business plan outlining goals and strategies

    • Invest in marketing and advertising to reach new customers

    • Expand product or service offerings to meet customer needs

    • Build strong relationships with customers and partn

  • Answered by AI
  • Q3. How to handle team
  • Ans. 

    Handling a team involves effective communication, delegation, motivation, and conflict resolution.

    • Establish clear goals and expectations for the team.

    • Communicate openly and regularly with team members.

    • Delegate tasks based on team members' strengths and skills.

    • Provide feedback and recognition to motivate team members.

    • Address conflicts promptly and constructively.

    • Lead by example and foster a positive team culture.

    • Encoura...

  • Answered by AI
  • Q4. How to corporate with customer
  • Ans. 

    To corporate with customers, it is important to listen actively, communicate effectively, build trust, and provide excellent service.

    • Listen actively to understand customer needs and concerns

    • Communicate effectively by being clear, concise, and responsive

    • Build trust by being honest, reliable, and following through on commitments

    • Provide excellent service by going above and beyond to meet customer expectations

  • Answered by AI
  • Q5. Expand Kpi's Of retail
  • Ans. 

    Key Performance Indicators (KPIs) in retail are metrics used to evaluate the success of a retail business.

    • Sales revenue

    • Customer satisfaction

    • Inventory turnover rate

    • Average transaction value

    • Conversion rate

    • Foot traffic

    • Gross margin

    • Return on investment (ROI)

  • Answered by AI
Round 2 - Assignment 

Performance of handling And Then Progress

Interview Preparation Tips

Interview preparation tips for other job seekers - Be Honest Work Hard Nothing Is Impossible Trust Lord and express the work. the progress will show the world who you are

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