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Vortex Engineering Technical Support Executive Interview Questions and Answers

Updated 14 Feb 2024

Vortex Engineering Technical Support Executive Interview Experiences

1 interview found

Interview experience
3
Average
Difficulty level
Easy
Process Duration
2-4 weeks
Result
No response

I applied via Walk-in and was interviewed in Jan 2024. There were 2 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Tell about ur self Communication skills They prefer experience candidates
Round 2 - Technical 

(1 Question)

  • Q1. About network questions like ip address dns network protocol etc

Interview Preparation Tips

Interview preparation tips for other job seekers - Gain more experience 🥸 even if your a fresher

Interview questions from similar companies

Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(2 Questions)

  • Q1. Tell me about your experience
  • Ans. 

    I have over 5 years of experience in customer support roles, handling various inquiries and providing solutions.

    • Managed customer inquiries through phone, email, and chat

    • Resolved customer complaints and issues in a timely manner

    • Trained new team members on customer support processes

    • Utilized CRM software to track customer interactions

    • Implemented strategies to improve customer satisfaction ratings

  • Answered by AI
  • Q2. How do you manage if client escalated on you ?
  • Ans. 

    Stay calm, listen actively, empathize, apologize if necessary, offer solutions, escalate if needed.

    • Remain calm and composed

    • Listen actively to understand the client's concerns

    • Empathize with the client's situation

    • Apologize if necessary, even if it's not your fault

    • Offer solutions or alternatives to address the issue

    • Escalate to a supervisor or higher authority if the situation requires it

  • Answered by AI
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Campus Placement and was interviewed in Nov 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Group Discussion 

They generally ask over a small topic which we come across daily in our day-to-day life. They ask me ....Is 75% in colleges should be mandatory or not..??

Round 3 - Technical 

(1 Question)

  • Q1. They will ask questions only related to your resume.. whatever you have provided to them.
  • Ans. Must know the basic coding of SQL
  • Answered Anonymously
Round 4 - HR 

(1 Question)

  • Q1. They will ask tricky questions..so be prepared. Don't blabber anything infront of them.

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't be totally honest with the HR.. regarding your previous job.or interview.
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed in Nov 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Technical 

(2 Questions)

  • Q1. Basic SQL Questions were asked
  • Q2. Questions were asked on AWS S3, EC2

Interview Preparation Tips

Interview preparation tips for other job seekers - Overall interview process was good. Two rounds were taken followed by HR discussion.

Vortex Engineering Interview FAQs

How many rounds are there in Vortex Engineering Technical Support Executive interview?
Vortex Engineering interview process usually has 2 rounds. The most common rounds in the Vortex Engineering interview process are HR and Technical.
What are the top questions asked in Vortex Engineering Technical Support Executive interview?

Some of the top questions asked at the Vortex Engineering Technical Support Executive interview -

  1. Tell about ur self Communication skills They prefer experience candida...read more
  2. About network questions like ip address dns network protocol ...read more

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People are getting interviews through

based on 1 Vortex Engineering interview
WalkIn
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Low Confidence
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Low Confidence means the data is based on a small number of responses received from the candidates.

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