Voitekk Softsol Customer Service Executive Interview Questions and Answers

Q1. What are component of todibleshooting
Ans. 
Components of troubleshooting include identifying the problem, gathering information, analyzing the data, and implementing a solution.
• Identifying the problem: Determine what is not working correctly

• Gathering information: Collect data about the issue

• Analyzing the data: Use the information to diagnose the problem

• Implementing a solution: Take action to fix the problem

• Examples: rebooting a device, checking for updates, res
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Q2. How to find issues in Ram related to trouble shooting
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To troubleshoot RAM issues, check for errors in system logs, run memory diagnostic tools, and test individual RAM modules.
• Check system logs for any errors related to memory or RAM

• Run memory diagnostic tools like Memtest86+ or Windows Memory Diagnostic

• Test individual RAM modules by removing them one by one and checking if the issue persists

• Check for physical damage or loose connections in RAM slots

• Update BIOS and driver...read more
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Q1. Tell me something about yourself
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Q2. Where do you see yourself in next 5 years
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Q1. Typing Speed test....
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Q1. Where do you see yourself in 5 years?
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Q2. Why are you looking for a change?
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Q3. What are your salary expectations?
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Q4. What is your family background?
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Q5. Share details of your previous job.
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Q6. Why should we hire you?
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Q7. What are your strengths and weaknesses?
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Q8. Tell me about yourself.
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Communication skill

Q1. Tell me about your self
Ans. Hello, my name is saumya singh chauhan I am 20 years old I live h jhansi, uttar pradesh I am done my graduation in BA arts in English I am also done fashion designer I am a public speaker I do many show's in district and state level basically my show's are based for those people who are not happy with his life I am motivated them and give him a new way to live his life I have a 3 months job experience in trading Compa...read more
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Q2. How can we change the mentality of Indian's
Ans. Firstly we all are the Indians we all are belived in over ancient history and tradition But some traditional fath are not perfect we are remove them basically the new indian is over youth , then the youth are educated they now that what is rong and what is right The condition and mentality of India are automatically change
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Q3. What was your goals to future
Ans. I want to becom a very successful person My mother will proud me I want to educate those children who are not go for school for his economical conditions
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Q4. About your college life
Ans. My college life is very good I am a regular student my teacher loves me I am participate all the function in my college
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Q5. What was you favorite move and books
Ans. Now one is my favorite movie I like to see all types or move and I love to reads self improvement books
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Q6. What was your dreams in future
Ans. I want to build a Orphanage
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Q7. Why we hire you for over company
Ans. I am a fresher and a fresher learn all the things very easily and I am self motivated person I learn the thing very easily and do my work with great responsibility
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Q8. You are a fresher or a worker
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Q9. Do you know about the company
Ans. No I am not know more about company
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Q10. Tell me about you number of people lead
Ans. I am a leader or child development organisation and I have lead 20 people
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Q11. What are you learn about your past experience
Ans. I have lear many things about my past experience first thing that I know very well that never give up life always give you a new change
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Q12. Tell me about your communication skill
Ans. My communication was god i am also interact with people i love to communicate with people
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Q13. Why you are join over company
Ans. I read the review of your company that was very god
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Q14. Can you get the job you sift to mumbai
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Q15. Hiw much salary do you want
Ans. 3.5 or 4 lack per year
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Q16. What is your great strength and weakness
Ans. My strength is my self motivation i don't affered with the problems My weakness is some time I believe in rong people
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Q17. How would you rate yourself on a scale of 1 to 10
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Q18. What is your biggest achievement
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Q19. To contribute for the education for children with joining the organization of children education
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Q20. Why are you looking for a change
Ans. I want to do some things new in my life who progress to me a better life
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Q21. For what post do you want
Ans. You give me any post to see my eligibility
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Q22. Who was your inspiration
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Q23. Dif you fail in any class
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Yes, I failed in one class during my sophomore year of college.
• I failed a statistics class due to struggling with the material and not seeking help early enough.

• However, I retook the class the following semester and received an A.

• This experience taught me the importance of seeking help when needed and not being afraid to ask questions.
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Q24. What type of to student in college and school
Ans. I am a good student in school and college
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Q1. Elaborate topic of your choice?
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Q2. Tell me why you want to join customer service sector?
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Q1. Why should we hire you?
Ans. 
I have a strong background in customer service, excellent communication skills, and a passion for helping customers.
• I have X years of experience in customer service roles, where I have consistently received positive feedback from customers.

• I am a great listener and problem-solver, able to quickly address customer concerns and provide effective solutions.

• I am highly organized and detail-oriented, ensuring that all custo...read more
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Q2. Tell me about yourself in detail.
Ans. 
Experienced customer service executive with a passion for helping customers and resolving issues efficiently.
• Over 5 years of experience in customer service roles

• Strong communication and problem-solving skills

• Ability to handle difficult customers with patience and empathy

• Proficient in using CRM systems and resolving technical issues

• Received multiple awards for outstanding customer satisfaction ratings
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Q1. How long will you sustain in this company?
Ans. 
I plan to sustain in this company for the long term, as I am committed to growing with the organization and contributing to its success.
• I am dedicated to my career and value stability in my job.

• I see potential for growth and development within the company.

• I believe in the company's values and mission, and want to be a part of its future success.
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Q2. There are 10 working hours so how will you manage your work-life balance?
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I believe in setting boundaries and prioritizing tasks to ensure a healthy work-life balance.
• Prioritize tasks based on urgency and importance

• Set boundaries by establishing specific work hours and sticking to them

• Delegate tasks when necessary to avoid burnout

• Schedule regular breaks to recharge and avoid stress

• Engage in activities outside of work that bring joy and relaxation, such as hobbies or exercise
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Topic was about college life

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