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VMware Software Technical Support Engineer Interview Questions, Process, and Tips

Updated 6 Nov 2024

Top VMware Software Technical Support Engineer Interview Questions and Answers

  • Q1. What is networking? What is IPV4? Explain network layer Implement networking layer concept in real life
  • Q2. What is Difference between vMotion, FT and HA What is VPXA
  • Q3. How do you handle multiple severity-1 tickets
View all 6 questions

VMware Software Technical Support Engineer Interview Experiences

13 interviews found

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
-

I was interviewed in Feb 2024.

Round 1 - Group Discussion 

Normal GD with 8-10 people

Round 2 - Technical 

(1 Question)

  • Q1. What is networking? What is IPV4? Explain network layer Implement networking layer concept in real life
  • Ans. 

    Networking is the practice of connecting computers and other devices to share resources and communicate with each other.

    • Networking involves the use of protocols and technologies like TCP/IP, Ethernet, and Wi-Fi.

    • IPV4 is a version of the Internet Protocol that uses a 32-bit address scheme.

    • The network layer is responsible for routing data packets from the source to the destination.

    • Implementing networking layer concept in ...

  • Answered by AI
Round 3 - Cultural round 

(1 Question)

  • Q1. Normal questions asking if you're fit for the role
Round 4 - HR 

(1 Question)

  • Q1. Questions related to salary and shift

Skills evaluated in this interview

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(3 Questions)

  • Q1. Networking questions
  • Q2. VMware VSphere questions
  • Q3. OS related questions
Round 2 - Behavioral 

(2 Questions)

  • Q1. Scenario based questions
  • Q2. Will you be ok working in shifts
Round 3 - HR 

(2 Questions)

  • Q1. Questions about values
  • Q2. Salary negotiations

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Q5. How to release previous IP which assign to your device?
Interview experience
4
Good
Difficulty level
Easy
Process Duration
4-6 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Apr 2024. There were 2 interview rounds.

Round 1 - Technical 

(1 Question)

  • Q1. What is Difference between vMotion, FT and HA What is VPXA
  • Ans. 

    vMotion, FT, and HA are VMware technologies for virtual machine mobility, fault tolerance, and high availability. VPXA is a vCenter Server agent.

    • vMotion allows live migration of virtual machines between hosts without downtime

    • FT provides continuous availability for virtual machines by creating a secondary VM that mirrors the primary VM

    • HA automatically restarts virtual machines on different hosts in case of host failure

    • V...

  • Answered by AI
Round 2 - One-on-one 

(1 Question)

  • Q1. How do you handle multiple severity-1 tickets
  • Ans. 

    Prioritize and delegate tasks, communicate with stakeholders, and work efficiently under pressure.

    • Prioritize severity-1 tickets based on impact and urgency

    • Delegate tasks to team members based on expertise and workload

    • Communicate with stakeholders about the status and resolution of tickets

    • Work efficiently under pressure to resolve tickets in a timely manner

  • Answered by AI

Skills evaluated in this interview

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Aptitude Test 

This was well organised.

Round 2 - Aptitude Test 

Very well organised.

Round 3 - Technical 

(1 Question)

  • Q1. 1 hour discussion and very good and interactive. Mostly on final year cse subjects.

VMware Software interview questions for designations

 Associate Technical Support Engineer

 (1)

 Technical Support Executive

 (1)

 Senior Technical Support Engineer

 (1)

 Technical Engineer

 (1)

 Member Technical Staff Engineer

 (1)

 Technical Lead

 (1)

 Technical Consultant

 (1)

 Member Technical Staff

 (9)

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(3 Questions)

  • Q1. What is hash? What is its purpose?
  • Ans. 

    A hash is a function that converts an input into a fixed-size string of bytes, typically used for data encryption and verification.

    • Hash functions are used to map data of arbitrary size to fixed-size values.

    • Hashes are commonly used in data structures like hash tables for quick data retrieval.

    • Hashes are also used in cryptography for data encryption and verification.

    • Examples of hash functions include MD5, SHA-1, and SHA-2

  • Answered by AI
  • Q2. What is virustotal?
  • Ans. 

    Virustotal is an online service that analyzes files and URLs for viruses, worms, trojans, and other types of malware.

    • Online service for analyzing files and URLs for malware

    • Uses multiple antivirus engines for scanning

    • Provides detailed reports on the analysis results

    • Helps users identify and mitigate potential security threats

  • Answered by AI
  • Q3. It is a site to check the reputation of a file

Interview Preparation Tips

Interview preparation tips for other job seekers - One should know log analysis( procmon, wireshark), linux, windows.

Skills evaluated in this interview

Get interview-ready with Top VMware Software Interview Questions

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Apr 2023. There was 1 interview round.

Round 1 - Technical 

(3 Questions)

  • Q1. They asked about raid
  • Q2. They asked from my resume
  • Q3. They asked about server hardware

Interview Preparation Tips

Interview preparation tips for other job seekers - Clean resume

Technical Support Engineer Jobs at VMware Software

View all
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Nov 2023. There were 5 interview rounds.

Round 1 - Aptitude Test 

This was a basic round hh

Round 2 - Group Discussion 

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Round 3 - Technical 

(2 Questions)

  • Q1. Nothing specific
  • Q2. Dbms networking sql
Round 4 - One-on-one 

(2 Questions)

  • Q1. Basic situation
  • Q2. Ghnnn hhjn hjjn ujj
Round 5 - HR 

(1 Question)

  • Q1. Basic thh hhj hhj
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
4-6 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed before May 2023. There were 3 interview rounds.

Round 1 - Technical 

(2 Questions)

  • Q1. Basic Data center, Networking
  • Q2. Virtualization technologies Vsphere especially
  • Ans. 

    Vsphere is a virtualization technology used for managing virtual machines and resources in data centers.

    • Vsphere is a product by VMware that provides virtualization solutions for data centers.

    • It allows for the creation, management, and migration of virtual machines.

    • Vsphere includes features like vMotion for live migration of VMs, High Availability for automatic VM restarts, and Distributed Resource Scheduler for load ba...

  • Answered by AI
Round 2 - Technical 

(2 Questions)

  • Q1. Core related Host and Vcemter
  • Q2. VMotion, Services, Switches, Virtual Networking
Round 3 - HR 

(1 Question)

  • Q1. Then mostly about remote/flexible

Interview Preparation Tips

Interview preparation tips for other job seekers - Be Thorough with basics,

Lot of questions from what you have done previously
Behavioral type questions, how you approach an issue and customer facing skills

Skills evaluated in this interview

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Campus Placement and was interviewed before Apr 2023. There was 1 interview round.

Round 1 - Technical 

(1 Question)

  • Q1. Asked about IPv4 and IPv6 Networking cycle

I applied via Recruitment Consultant and was interviewed in May 2021. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Basic of vmware and ex work.

Interview Preparation Tips

Interview preparation tips for other job seekers - Be bold, confident and communicate down to earth. Prove them that ubare capable to learn new technology and handl customer.

I applied via Company Website and was interviewed in Dec 2020. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Related to every thing that was mentioned in my resume.

Interview Preparation Tips

Interview preparation tips for other job seekers - Go through resume properly first as they will ask you according to the skill set mentioned in the resume.

VMware Software Interview FAQs

How many rounds are there in VMware Software Technical Support Engineer interview?
VMware Software interview process usually has 2-3 rounds. The most common rounds in the VMware Software interview process are Technical, HR and Aptitude Test.
How to prepare for VMware Software Technical Support Engineer interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at VMware Software. The most common topics and skills that interviewers at VMware Software expect are Technical Support, VMware, Linux, Windows and Troubleshooting.
What are the top questions asked in VMware Software Technical Support Engineer interview?

Some of the top questions asked at the VMware Software Technical Support Engineer interview -

  1. What is networking? What is IPV4? Explain network layer Implement networking la...read more
  2. What is Difference between vMotion, FT and HA What is V...read more
  3. How do you handle multiple severity-1 tick...read more

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VMware Software Technical Support Engineer Interview Process

based on 9 interviews

2 Interview rounds

  • Technical Round
  • HR Round
View more
VMware Software Technical Support Engineer Salary
based on 398 salaries
₹7.2 L/yr - ₹18.9 L/yr
162% more than the average Technical Support Engineer Salary in India
View more details

VMware Software Technical Support Engineer Reviews and Ratings

based on 54 reviews

4.2/5

Rating in categories

4.1

Skill development

3.9

Work-life balance

4.1

Salary

3.8

Job security

4.3

Company culture

3.8

Promotions

3.9

Work satisfaction

Explore 54 Reviews and Ratings
Technical Support Engineer

Chennai

3-8 Yrs

Not Disclosed

Technical Support Engineer

Chennai

5-10 Yrs

Not Disclosed

Technical Support Engineer

Kalyani,

Bangalore / Bengaluru

2-5 Yrs

₹ 5-17.5 LPA

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