Vindhya e-Info Media Data Entry Operator Interview Questions and Answers for Experienced

Aptitude Test - 40 Minutes

Q1. Operations Management
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Q2. Quality Management
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The aptitude test at Resource Pro is just like any other aptitude test out there, just refer to any online aptitude tests for practice.

Q1. Manager had clear expectations about what was he looking for. Interview process is elegant. Try to be prepared with BPO operations, Analytical and Business planning.
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Q2. Learn about capacity planning, Quality analysis, Escalation handling and time management.
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Q1. Screen of the profile only
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Q1. It was more about profile & realted questions
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Q1. Basis of profile interview with COO of the company or client
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Q1. Introduction, Journey, questions from CV
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Java, python, r, powerbi

About powerbi, they have conducted.....

Q1. Walk through your project?
Ans. 
Developed a predictive model to forecast sales based on historical data
• Collected and cleaned historical sales data

• Performed exploratory data analysis to identify trends and patterns

• Built and trained a machine learning model using regression techniques

• Evaluated model performance using metrics like RMSE and MAE
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Q2. Behavioral questions?
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Q1. Questions based on Advanced Excel like Vlookup, Index match, sumifs, pivot tables
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Q2. Behavioral questions
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Q1. Salary negotiation
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Aptitude and Personality Assessment

Q1. How are you doing SLA Management
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Q2. What are your strengths and weakness
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Q1. What is your Expected salary
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Q2. What is your notice period
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Q1. What are the KRA in your process
Ans. 
Key Result Areas (KRAs) in my process include sales targets, customer satisfaction, team performance, and operational efficiency.
• Sales targets: Achieving monthly revenue goals through effective sales strategies.

• Customer satisfaction: Ensuring high levels of customer service and resolving any issues promptly.

• Team performance: Monitoring and improving the performance of team members through training and feedback.

• Operatio...read more
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Q2. What is your KPI
Ans. 
My key performance indicator (KPI) is to increase sales revenue by 10% each quarter.
• Increasing sales revenue by implementing new marketing strategies

• Improving customer satisfaction to drive repeat business

• Monitoring and analyzing sales data to identify trends and opportunities
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