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Vfs Global Services

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3.7

based on 1.1k Reviews

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Vfs Global Services Customer Service Executive Interview Questions and Answers

Updated 24 Feb 2021

Vfs Global Services Customer Service Executive Interview Experiences

1 interview found

Customer Service Executive Interview Questions & Answers

user image Anonymous

posted on 17 Feb 2021

I applied via Walk-in and was interviewed in Jan 2021. There was 1 interview round.

Interview Questionnaire 

3 Questions

  • Q1. General questions about vfs global
    • Add your answer
  • Q2. Need a good communication and handling customer queries about visa process
    • Add your answer
  • Q3. Dealing with the embassy and you need to work on company software
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident in the interview and look we'll groomed and answer them confidently

Top trending discussions

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Career Growth
2w
a system engineer
New Job Anxiety?
Hey all I recently got an offer from a company as it offered me a 60-70 % hike over my current company which was about to secure a job. I am having 3 years of experience in SAP BW domain and mostly and in this I have worked for 1.6 years in BW support and that too in night shifts where there is not much work. I started preparing interviews and cleared them and now got an offer and I put my notice and my last working day was next week. Now coming to the main part even though I'm good about most part having less real time experience and exposure is freaking me out and what will be the new company expectations and I decided to work hard to learn all the details it's just the hands on I'm not sure. With in mean time I'll be preparing in that company I mean once I join should I need to tell my lead or manager that this is at where am I and should I just bluff them as i know everything. Any suggestions please...the joining date is around the corner which gives me more anxiety
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Customer Service Executive Interview Questions & Answers

Exela Technologies user image Heena Bagwan

posted on 6 Jan 2023

Interview experience
3
Average
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Jan 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(4 Questions)

  • Q1. Basic HR questions and typing test
    • Add your answer
  • Q2. Tell me about your self
    • Add your answer
  • Q3. Why want to join the job
    • Add your answer
  • Q4. Salary expectations for the job
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - If you are freshers and undergraduate go on for the interview

Customer Care Executive Interview Questions & Answers

TransUnion user image Anonymous

posted on 7 Oct 2024

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via LinkedIn and was interviewed in Sep 2024. There were 2 interview rounds.

Round 1 - Assignment 

Online assessment that you have to do before the actual interview

Round 2 - HR 

(2 Questions)

  • Q1. Tell me about yourself
  • Ans. 

    I am a dedicated and empathetic customer care executive with 5 years of experience in resolving customer issues and providing exceptional service.

    • 5 years of experience in customer care

    • Skilled in resolving customer issues

    • Strong communication and problem-solving skills

    • Empathetic and patient when dealing with customers

    • Answered by AI
    Add your answer
  • Q2. Why did you leave your past job
  • Ans. 

    Seeking new challenges and growth opportunities

    • Desire for career advancement

    • Looking for a new challenge

    • Seeking growth opportunities

    • Company restructuring led to role changes

    • Answered by AI
    Add your answer

Customer Service Associate Interview Questions & Answers

Prodapt user image Anonymous

posted on 26 Feb 2024

Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Aptitude Test 

Grammar and typing. Vocabulary, reading and listening

Round 2 - One-on-one 

(1 Question)

  • Q1. Asked few questions
    • Add your answer

Customer Support Executive Interview Questions & Answers

Prodapt user image Nazima Khan

posted on 22 Aug 2023

Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Self Information
    • Add your answer
Round 3 - Technical 

(1 Question)

  • Q1. Email technical writing
    • Add your answer

Customer Service Executive Interview Questions & Answers

Exela Technologies user image Heena Bagwan

posted on 6 Jan 2023

Interview experience
3
Average
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Jan 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - HR 

(4 Questions)

  • Q1. Basic HR questions and typing test
    • Add your answer
  • Q2. Tell me about your self
    • Add your answer
  • Q3. Why want to join the job
    • Add your answer
  • Q4. Salary expectations for the job
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - If you are freshers and undergraduate go on for the interview
More about working at Vfs Global Services

Vfs Global Services Interview FAQs

What are the top questions asked in Vfs Global Services Customer Service Executive interview?

Some of the top questions asked at the Vfs Global Services Customer Service Executive interview -

  1. Need a good communication and handling customer queries about visa proc...read more
  2. General questions about vfs glo...read more

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Vfs Global Services Customer Service Executive Salary
based on 13 salaries
₹2 L/yr - ₹4.5 L/yr
At par with the average Customer Service Executive Salary in India
View more details

Vfs Global Services Customer Service Executive Reviews and Ratings

based on 3 reviews

2.7/5

Rating in categories

3.4

Skill development

2.6

Work-Life balance

3.4

Salary & Benefits

4.2

Job Security

1.8

Company culture

2.7

Promotions/Appraisal

1.8

Work Satisfaction

Explore 3 Reviews and Ratings
Vfs Global Services Salaries in India
Operations Officer
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Deputy Manager
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₹2.5 L/yr - ₹10 L/yr

Visa Officer
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₹1.1 L/yr - ₹4.5 L/yr

Operations Executive
110 salaries
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₹1.5 L/yr - ₹4 L/yr

Senior Officer Operations
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