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Version 1 Service Desk Consultant Interview Questions and Answers

Updated 14 Sep 2022

Version 1 Service Desk Consultant Interview Experiences

1 interview found

I applied via Naukri.com and was interviewed in Mar 2022. There were 6 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Basic screening over call. Information asked about work experience, package, why looking for a switch.
Round 3 - One-on-one 

(1 Question)

  • Q1. 1-1 with Delivery manager, about the overall expectation from a candidate regarding the post interviewed for. Understand the candidate in terms of how he/she will fit in the role.
  • Ans. Make sure you are 100% honest with the role you have applied for and you have experience to justify your claims.
  • Answered Anonymously
Round 4 - Aptitude Test 

Generic Reasoning test

Round 5 - HR 

(1 Question)

  • Q1. HR to have a 1-1 discussion to understand the employee. they will measure you in terms of the company's mission and vision and values. Will explain the benefits (just to give a fair idea of how employee...
  • Ans. Be honest, there is no written notes that you will get in the internet. You can be truthful and transparent
  • Answered Anonymously
Round 6 - One-on-one 

(1 Question)

  • Q1. 1-1 with Service Delivery head. Again overall understanding of the candidate and what the candidate can expect from the employer in terms of growth, scope, exposure

Interview Preparation Tips

Interview preparation tips for other job seekers - 1. If you are applying for a role, be prepare to answer any questions based on your CV or work experience.
2. Communication is the key.
3. Honest and truthful.

Interview questions from similar companies

I applied via Company Website and was interviewed before Dec 2020. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Questions on Java,SQL,some trending technologies(IOT,Big data),pattern questions, programming questions with different approaches.

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare basics of DSA, have knowledge about the databases, some common dml ,ddl statements, programming knowledge of a particular language like C,Java, python,etc...have good command on oops concepts... little bit of frameworks knowledge will also help

I applied via Newspaper Ad and was interviewed before Jun 2021. There were 3 interview rounds.

Round 1 - Aptitude Test 
Round 2 - Technical 

(1 Question)

  • Q1. Basic questions of java.
Round 3 - HR 

(1 Question)

  • Q1. Intro and other hr related questions.

Interview Preparation Tips

Interview preparation tips for other job seekers - Cover the basic questions regarding the programming language.

I applied via Naukri.com and was interviewed before Apr 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

Interview Preparation Tips

Interview preparation tips for other job seekers - Nothing as such. Overall experience was good

I applied via Referral and was interviewed before Apr 2021. There were 2 interview rounds.

Round 1 - Aptitude Test 

Puzzles, Psychometric Test

Round 2 - One-on-one 

(1 Question)

  • Q1. Some water in 3 Jars question, you had to measure out 5L correctly

Interview Preparation Tips

Interview preparation tips for other job seekers - Make the interview interactive, I got this input from another Senior. Before i went into the interview room the volunteers were telling all those who goes into Room No 1 is screwed. I was praying i don't get room no 1. But fortunately for me I got room no 1 because when the interviewer gave me the puzzle and handed over pen and paper he went back to relax his posture and when i explained i will fill the 5L Jar first, he immediately came forward to listen to me, at that moment i knew i got the job because i felt the previous candidates never made their interview interactive and that's why he went back to relax his posture.

I applied via Walk-in and was interviewed before Jul 2021. There was 1 interview round.

Round 1 - Technical 

(1 Question)

  • Q1. .net questions - routing in asp.net MVC ?

Interview Preparation Tips

Interview preparation tips for other job seekers - Nothing . Prepare well for interview on .Net technology stack

I applied via Company Website and was interviewed before Jun 2021. There were 2 interview rounds.

Round 1 - Aptitude Test 

First round was coding as well as aptitude done together went well I guess focusing on codes helps a lot.

Round 2 - Technical 

(1 Question)

  • Q1. 2nd round included tr and mr round went quite enegritic

Interview Preparation Tips

Interview preparation tips for other job seekers - Resume skills matters a lot don't fill resume the technologies you don't even aware of

I applied via Campus Placement and was interviewed before Jan 2021. There were 2 interview rounds.

Round 1 - Aptitude Test 

Good

Round 2 - Technical 

(1 Question)

  • Q1. Basic question from C++.Some questions from Data structure and computer architecture.

Interview Preparation Tips

Topics to prepare for TCS Software Engineer interview:
  • C++
Interview preparation tips for other job seekers - Prepare well. Aptitude is not very easy so you have to prepare well.

I was interviewed in Sep 2016.

Interview Questionnaire 

2 Questions

  • Q1. Tell me about Your project
  • Ans. 

    Developed a web-based project management tool for a software development company.

    • Used Agile methodology for development

    • Implemented features like task assignment, progress tracking, and team collaboration

    • Integrated with third-party tools like GitHub and Slack

    • Designed a user-friendly interface with responsive design

    • Deployed on AWS using EC2 and RDS

  • Answered by AI
  • Q2. Tell me about your CV!
  • Ans. 

    My CV showcases my experience in software development, including projects in Java, Python, and web development.

    • Experience in Java, Python, and web development

    • Worked on projects involving database management systems

    • Familiar with Agile development practices

  • Answered by AI

Interview Preparation Tips

Round: Test
Experience: Tough! But manuplative ,yes manuplative ,I feel that your test scores are manuplated by the company! You score full marks in the test , but you are mechanical engineer you might not qualify for the next round! I say this as per ny experience . POINTER ,BRANCH and then score in this test describe the overall perfomance!
Tips: The company is totally for IT engineers if you are from other branch fonnot hope much, have a backup.
Duration: 1 hour 20 minutes
Total Questions: 80

Round: Technical + HR Interview
Experience: They Play with your minds,yes they do! Believe me donot show tough expressions!
Tips: Stay Calm ,they are not to scare you!

Skills: Technical, knowledge, gritt, Behavioural Skills
College Name: Atharva College Of Engineering

I was interviewed in May 2017.

Interview Questionnaire 

1 Question

  • Q1. Tell me about your Project done in 4th year Btech
  • Ans. 

    Developed a web-based project management system for tracking tasks and deadlines.

    • Used HTML, CSS, JavaScript for front-end development

    • Implemented backend using Node.js and MongoDB for database management

    • Incorporated user authentication and authorization features

    • Utilized Agile methodology for project management

  • Answered by AI

Interview Preparation Tips

Round: Test
Duration: 3 hours

Round: Technical + HR Interview
Experience: They asked several questions regarding all the bio data and some computer questions and some hr level questions

Round: Resume Shortlist
Experience: Resume got shortlisted and I got the Job that time I even can't believe that

College Name: ITER BHUBANESWSR

Version 1 Interview FAQs

How many rounds are there in Version 1 Service Desk Consultant interview?
Version 1 interview process usually has 6 rounds. The most common rounds in the Version 1 interview process are HR, One-on-one Round and Resume Shortlist.
What are the top questions asked in Version 1 Service Desk Consultant interview?

Some of the top questions asked at the Version 1 Service Desk Consultant interview -

  1. 1-1 with Service Delivery head. Again overall understanding of the candidate a...read more
  2. 1-1 with Delivery manager, about the overall expectation from a candidate regar...read more

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₹7 L/yr - ₹15 L/yr
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