3 Verizon Customer Service Interview Questions & Answers | Complete Prep Guide 2025

Verizon Customer Service Interview Experiences

1 interview found

Customer Service Interview Questions & Answers

Anonymous

posted on 13 Mar 2024

Interview experience

Good

Difficulty level

Process Duration

Result

Round 1 - One-on-one

(2 Questions)

Q1. Phone interview

Add your answer

Q2. Basic inquiry about your customer service experience in the past.

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Round 2 - Aptitude Test

Listening to computer generated customer scenarios and answering on the computer.

Round 3 - One-on-one

(1 Question)

Q1. General behavioral questions such as tell me about a time you had an angry customer and how you handled it.

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Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare for scenarios that you could encounter when dealing with the public over the phone, from angry, frustrated, delinquent bills, and selling.

Top trending discussions

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Interview Tips & Stories

5d (edited)

timepasstiwari

A Digital Markter

Got Rejected In an Interview, Just Because I Didn’t Answer a Personal Question

So, I got invited for this interview, and they told me to be there at 9 AM. Of course, I get there early, like 8:30, because I don't want to be late. But then I end up waiting for 1.5 hours... read more

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Interview questions from similar companies

Customer Service Interview Questions & Answers

Jio

Anonymous

posted on 7 Sep 2022

I applied via Company Website and was interviewed in Aug 2022. There was 1 interview round.

Round 1 - Massage test

(5 Questions)

Q1. What is customer service?

Ans.

Customer service is the assistance and support provided to customers before, during, and after purchasing a product or service.

Customer service involves addressing customer inquiries, concerns, and complaints.
It includes providing information, guidance, and solutions to customers.
Customer service aims to ensure customer satisfaction and build positive relationships.
Examples of customer service include answering phone c...

Answered by AI

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Q2. What do you say about customer service?

Ans.

Customer service is the support and assistance provided to customers before, during, and after their purchase or interaction with a company.

Customer service involves addressing customer inquiries, concerns, and complaints.
It focuses on providing a positive and satisfactory experience for customers.
Effective communication, empathy, and problem-solving skills are essential in customer service.
Examples of customer service...

Answered by AI

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Q3. How to handle customer ,

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Q4. What is the name of the customer service company?

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Q5. Who is the owner of the company in which you work?

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Interview Preparation Tips

Topics to prepare for Jio Customer Service interview:

Jio
Networking

Interview preparation tips for other job seekers - sir i need job plz sir i will show you good work in aap job dedo plz sir request

Customer Service Interview Questions & Answers

Jio

Anonymous

posted on 22 Feb 2023

Interview experience

Excellent

Difficulty level

Process Duration

Less than 2 weeks

Result

Selected

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

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Round 2 - One-on-one

(2 Questions)

Q1. What I do in the Jio company

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Q2. What can do for your company

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Interview Preparation Tips

Interview preparation tips for other job seekers - My advice to make me the Reliance jio company number one and work hard

Customer Service Interview Questions & Answers

Jio

Anonymous

posted on 26 Jan 2024

Interview experience

Excellent

Difficulty level

Moderate

Process Duration

Less than 2 weeks

Result

Selected

I applied via Recruitment Consulltant and was interviewed in Dec 2023. There was 1 interview round.

Round 1 - Personal Interview

(1 Question)

Q1. What is your name

Ans. Kamlesh Nayak

Answered Anonymously

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Interview Preparation Tips

Interview preparation tips for other job seekers - Good

Customer Service Interview Questions & Answers

Jio

Anonymous

posted on 22 Oct 2023

Interview experience

Excellent

Difficulty level

Easy

Process Duration

Less than 2 weeks

Result

Selected

I applied via Approached by Company and was interviewed in Sep 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

View all Resume tips

Round 2 - HR

(3 Questions)

Q1. Basic information, study, experience,

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Q2. Salary, communication skills

Add your answer

Q3. Ap jio ke sath kyu kam karne hai

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Interview Preparation Tips

Interview preparation tips for other job seekers - Apke communications skills is good, good confidence,

Software Developer Interview Questions & Answers

Jio

Anonymous

posted on 11 Aug 2022

I applied via Campus Placement and was interviewed before Aug 2021. There were 2 interview rounds.

Round 1 - Aptitude Test

Mcq based on language

Round 2 - One-on-one

(1 Question)

Q1. Do you know STL. Find loop in linked list.

Ans.

STL knowledge and finding loop in linked list

STL (Standard Template Library) is a C++ library that provides containers, algorithms, and iterators.
To find a loop in a linked list, we can use Floyd's cycle-finding algorithm.
In this algorithm, we use two pointers, one moving at a slower pace and the other at a faster pace.
If there is a loop in the linked list, the faster pointer will eventually catch up to the slower poin...

Answered by AI

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Interview Preparation Tips

Interview preparation tips for other job seekers - Have basic DSA and OOPs understanding. Questions are not tough. Basic knowledge is enough.

Skills evaluated in this interview

Senior Software Engineer Interview Questions & Answers

Ericsson

Anonymous

posted on 13 May 2018

Interview Questionnaire

1 Question

Q1. Questions asked about products knowledge, roles and responsibilities

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Interview Preparation Tips

Round: Manger Round
Experience: Questions asked about products knowledge, roles and responsibilities

Software Developer Interview Questions & Answers

Ericsson

Anonymous

posted on 8 Jun 2015

Interview Questionnaire

3 Questions

Q1. The questions primarily started with discussion on my internships and minor project

Add your answer

Q2. Many questions were asked about OOPs concepts like virtual function, multiple inheritance, function overloading etc you are supposed to define and implement all of them on paper

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Q3. I was asked about my favorite subject, opted computer networks. So, was asked about computer networks basics like ISO OSI, virtual LANs, QoS, AdHoc networks, WiiMax and Wifi

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Interview Preparation Tips

Round: Technical Interview
Experience: Technical continues for about 35 minutes, the questions primarily started with discussion on my internships and minor project.
Many questions were asked about OOPs concepts like virtual function, multiple inheritance, function overloading etc you are supposed to define and implement all of them on paper.
I was asked about my favorite subject, opted computer networks. So, was asked about computer networks basics like ISO OSI, virtual LANs, QoS, AdHoc networks, WiiMax and Wifi.

Round: HR Interview
Experience: I was primarily asked about my family background, likes, hobbies etc

College Name: NA

Senior Software Engineer Interview Questions & Answers

Bharti Airtel

Anonymous

posted on 3 Jan 2022

I applied via LinkedIn and was interviewed in Jul 2021. There was 1 interview round.

Interview Questionnaire

2 Questions

Q1. Data structures

Add your answer

Q2. Advanced android

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Interview panel is very good just basics should be clear

Software Developer Interview Questions & Answers

Ericsson

Anonymous

posted on 18 Jul 2021

I applied via Naukri.com and was interviewed before Jul 2020. There was 1 interview round.

Interview Questionnaire

1 Question

Q1. It's was my first job in Ericsson question being asked were linux basic nothing much

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Well we should have good knowledge on linux python, perl, shell scripting

Verizon Interview FAQs

How many rounds are there in Verizon Customer Service interview?

Verizon interview process usually has 3 rounds. The most common rounds in the Verizon interview process are One-on-one Round and Aptitude Test.

How to prepare for Verizon Customer Service interview?

Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Verizon. The most common topics and skills that interviewers at Verizon expect are Customer Service, Communication Skills, Customer Engagement, Customer Experience Management and Project Management.

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