VDA Infosolutions Desktop Support Engineer Interview Questions and Answers

To troubleshoot a laptop or desktop with no internet, check network connections, restart the device, reset network settings, update drivers, and contact ISP.

• Check network connections (Ethernet cable, Wi-Fi)

• Restart the device

• Reset network settings

• Update network drivers

• Contact Internet Service Provider (ISP)

To install or setup a printer in a LAN, you need to configure the printer settings and connect it to the network.

• Access the printer settings through the control panel or printer's web interface

• Assign a static IP address to the printer

• Install the printer driver on the computer

• Add the printer to the network by selecting it from the list of available printers

• Test the printer by printing a test page

To install corrupt updates, you can use the Windows Update Troubleshooter tool. A bluescreen error occurs when there is a critical system error.

• Use Windows Update Troubleshooter tool to identify and fix corrupt updates

• Manually uninstall the corrupt update and try reinstalling it

• Check for system file corruption using SFC /scannow command

• Perform a system restore to a point before the update was installed

• A bluescreen erro...read more