VARTIKA CHEMICALS & PHARMACEUTICALS Interview Questions, Process, and Tips

Change control is the process of managing changes to a project or system to ensure they are implemented in a controlled and systematic manner.

• Change control involves documenting, evaluating, approving, and implementing changes.

• Changes are categorized based on their impact, urgency, and complexity.

• Examples of change categories include minor changes, major changes, emergency changes, etc.

Deviation refers to the difference between planned and actual performance. It can be positive or negative.

• Deviation can be measured in terms of time, cost, quality, or any other relevant metric.

• For example, if a project was planned to be completed in 6 months but actually took 8 months, the deviation would be 2 months.

• Another example could be a budget deviation where the actual expenses exceed the planned budget.

• Deviat...read more

CAPA stands for Corrective and Preventive Action. It is a systematic approach to identify, investigate, and resolve quality issues.

• CAPA is a process used to investigate and address the root cause of quality issues.

• Corrective actions are taken to address existing problems, while preventive actions are taken to prevent future occurrences.

• An example of CAPA would be conducting a root cause analysis to determine why a prod...read more

Market complaint refers to feedback or issues raised by customers regarding a product or service.

• Market complaints are concerns or grievances expressed by customers about a product or service.

• Examples include dissatisfaction with product quality, poor customer service, or billing errors.

• Handling market complaints effectively can help improve customer satisfaction and loyalty.

Tools of quality management system include Six Sigma, Lean, Total Quality Management (TQM), Statistical Process Control (SPC), and Root Cause Analysis.

• Six Sigma focuses on reducing defects and improving processes.

• Lean aims to eliminate waste and improve efficiency.

• TQM involves continuous improvement and customer satisfaction.

• SPC uses statistical methods to monitor and control processes.

• Root Cause Analysis helps identif