20+ Vijayalaxmi gears Interview Questions and Answers

Recover files by booting from a recovery disk or using data recovery software.

• Boot from a recovery disk and attempt to recover files

• Use data recovery software to scan the hard drive for recoverable files

• If the laptop has a backup system, restore files from the backup

• Avoid using the laptop until the files are recovered to prevent overwriting data

Service request is a formal request for help or information, while incident is an unplanned event that disrupts normal operation.

• Service request is a proactive request for assistance or information, often initiated by the user.

• Incident is a reactive event that causes a disruption in normal operations, such as a system outage or software malfunction.

• Service requests are typically routine and can be planned in advance, while incidents are unexpected and require immediate attent...read more

To troubleshoot a system not getting internet, I would perform the following steps.

• Check if other devices on the same network are able to connect to the internet

• Check if the network cable is properly connected to the system

• Check if the network adapter is enabled and working properly

• Check if the IP address and DNS settings are configured correctly

• Check if there are any firewall or antivirus software blocking the internet connection

• Restart the router/modem and the system

• Perform...read more

Active Directory is a directory service developed by Microsoft for Windows domain networks.

• Centralized database for managing network resources

• Stores information about users, computers, and other network objects

• Allows administrators to control access and permissions

• Supports single sign-on for users to access multiple resources with one login

• Uses Lightweight Directory Access Protocol (LDAP) for communication

A firewall is a network security system that monitors and controls incoming and outgoing network traffic based on predetermined security rules.

• Acts as a barrier between a trusted internal network and untrusted external network

• Filters traffic based on rules set by the network administrator

• Can be hardware-based or software-based

• Examples include Cisco ASA, Palo Alto Networks, and Windows Firewall

Local printers are directly connected to a single computer, while network printers are shared among multiple users on a network.

• Local printers are connected to a single computer via USB or parallel port.

• Network printers are connected to a network and can be accessed by multiple users.

• To install a local printer, you typically plug it into the computer and follow the installation instructions provided by the manufacturer.

• To install a network printer, you need to connect it to t...read more

Yes, I know how to troubleshoot desktop related issues.

• Identify the specific issue reported by the user

• Check for any error messages or codes

• Verify hardware connections and cables

• Restart the computer and check if the issue persists

• Update or reinstall necessary drivers and software

• Scan for malware or viruses

• Perform system diagnostics and hardware tests

• Consult technical documentation or online resources for troubleshooting steps

• Seek assistance from colleagues or experts if neede...read more

Yes, I have extensive experience in troubleshooting both software and hardware issues.

• I have successfully resolved software issues such as system crashes, software conflicts, and performance issues.

• I have diagnosed and fixed hardware problems like faulty components, connectivity issues, and hardware failures.

• I am skilled in using diagnostic tools and techniques to identify and resolve issues efficiently.

• I have experience in troubleshooting a wide range of devices including co...read more

RAM stands for Random Access Memory, used for temporary storage of data and instructions. ROM stands for Read-Only Memory, used for permanent storage of data and instructions.

• RAM is volatile memory that stores data and machine code currently being used by the CPU

• ROM is non-volatile memory that stores firmware and boot-up instructions for the computer

• RAM is faster but loses data when power is turned off, while ROM is slower but retains data even when power is off

Configuring Outlook involves setting up email accounts, server settings, and personal preferences.

• Open Outlook and click on File

• Click on Add Account and enter your email address and password

• Follow the prompts to set up server settings and account preferences

• Customize settings such as signature, automatic replies, and calendar options

• Test the account to ensure it is working properly

SSD is faster, more durable, and more expensive than HDD.

• SSD uses flash memory to store data, while HDD uses spinning disks.

• SSD has faster read/write speeds compared to HDD.

• SSD is more durable as it has no moving parts, while HDD can fail due to mechanical issues.

• SSD is more expensive per GB compared to HDD.

• Examples: SSD - Samsung 970 EVO, HDD - Seagate Barracuda

AD is Active Directory, a Microsoft service for managing users, computers, and resources. DNS is Domain Name System, a protocol for translating domain names to IP addresses.

• AD is used for centralized authentication and authorization of users and computers in a network

• DNS is used for resolving domain names to IP addresses

• AD and DNS are often used together in a Windows environment

• AD can store DNS information for a domain

• DNS can be integrated with AD for secure dynamic updates

OS software can be installed through various methods such as using installation media, network installation, or virtualization.

• Use installation media such as a CD/DVD or USB drive to boot the system and follow the on-screen instructions.

• Perform a network installation by booting from a network server and installing the OS over the network.

• Utilize virtualization software like VMware or VirtualBox to create a virtual machine and install the OS on it.

• Choose the appropriate instal...read more

A storage device is a hardware device that stores data, files, and information.

• Examples include hard disk drives, solid-state drives, USB flash drives, and memory cards.

• Storage devices can be internal or external to a computer system.

• They are used to store and retrieve data and files for later use.

• Storage capacity and speed are important factors to consider when choosing a storage device.

Yes, I know how to install an operating system.

• Ensure you have a bootable installation media, such as a USB drive or DVD.

• Restart the computer and access the BIOS or UEFI settings.

• Set the boot order to prioritize the installation media.

• Save the changes and exit the BIOS or UEFI settings.

• Follow the on-screen instructions to select the language, partition the hard drive, and install the OS.

• Wait for the installation process to complete and the computer to restart.

• Configure the in...read more

Subnet mask is a 32-bit number used to identify the network and host portions of an IP address.

• It is used to divide an IP address into network and host portions.

• It is represented in decimal format, like 255.255.255.0.

• It is used in conjunction with IP addresses to determine network and host addresses.

• It is used in routing decisions to determine the best path for network traffic.

Active Directory is a directory service developed by Microsoft for Windows domain networks.

• Centralized database for managing network resources

• Stores information about users, computers, groups, etc.

• Allows for authentication and authorization of users

• Facilitates management of network resources and security policies

An IP address is a unique numerical identifier assigned to devices connected to a network.

• IP stands for Internet Protocol

• It consists of four sets of numbers separated by dots

• It identifies the location of a device on a network

• It allows devices to communicate with each other over the internet

• Example: 192.168.1.1

Networking is the process of connecting devices and systems to share information and resources.

• Networking involves the use of hardware and software to connect devices and systems.

• It enables communication and sharing of information and resources between devices and systems.

• Examples of networking technologies include LAN, WAN, Wi-Fi, Bluetooth, and the internet.

• Networking also involves protocols and standards that govern communication between devices and systems.

• Networking is e...read more

Cat5 supports up to 100 Mbps while Cat6 supports up to 10 Gbps.

• Cat5 has a maximum bandwidth of 100 MHz while Cat6 has a maximum bandwidth of 250 MHz.

• Cat6 has stricter specifications for crosstalk and system noise compared to Cat5.

• Cat6 cables are thicker and less flexible than Cat5 cables.

• Cat6 cables are more expensive than Cat5 cables.

• Cat6 is recommended for high-speed data transfers and larger networks.

• Cat5 is suitable for basic home and office networks.

Color coding is used to identify the correct crimping tool and die size for a specific wire gauge.

• Different colors represent different wire gauges

• Matching the color of the wire with the color on the crimping tool ensures the correct die size is used

• Color coding is industry standard and helps prevent errors and ensure safety

• Examples of color coding include red for 22-18 AWG, blue for 16-14 AWG, and yellow for 12-10 AWG

OSI (Open Systems Interconnection) model is a conceptual model that characterizes and standardizes the communication functions of a telecommunication or computing system.

• OSI model has 7 layers: Physical, Data Link, Network, Transport, Session, Presentation, and Application.

• Each layer has a specific function and communicates with the adjacent layers.

• The layers are designed to be independent of each other, allowing for easier development and maintenance of network protocols.

• Exa...read more

Yes, Windows 10 operating system is installed.

• The computer is running on Windows 10.

• The user interface and features of Windows 10 are present.

• Applications and programs compatible with Windows 10 can be installed and run.

• Windows 10 updates are available and can be installed.

• Windows 10 system requirements are met.