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Interview questions from similar companies

Customer Care Executive Interview Questions & Answers

Continuum Global Solutions

Anonymous

posted on 18 Dec 2024

Interview experience

Excellent

Difficulty level

Easy

Process Duration

Less than 2 weeks

Result

Not Selected

I applied via Referral and was interviewed in Nov 2024. There were 3 interview rounds.

Round 1 - Aptitude Test

Initially, you need to conduct a harvest test on the system, which will take one hour. After the harvest, you must provide an assessment. Prior to starting your assessment, you have two videos to watch. In the first video, you will learn about the company, and in the second video, you will understand what tasks will be expected of you. Once you have watched both videos, your assessment will begin, consisting of 39 questions, and you will need to score at least 21 marks to pass.

Round 2 - HR

(3 Questions)

Q1. Tell me about yourself.

Ans.

I am a dedicated and empathetic customer care executive with 5 years of experience in resolving customer issues and providing exceptional service.

5 years of experience in customer care
Skilled in resolving customer issues
Strong focus on providing exceptional service
Empathetic and dedicated approach
Excellent communication skills

Answered by AI

Add your answer

Q2. Why do you want to work in a Business Process Outsourcing (BPO) role?

Ans.

I am passionate about providing excellent customer service and enjoy the fast-paced environment of a BPO role.

I have strong communication skills and enjoy interacting with people.
I thrive in a dynamic and challenging work environment.
I am motivated by the opportunity to help customers and resolve their issues efficiently.
I am interested in the diverse range of industries and clients that BPO roles offer.
I am excited ab...

Answered by AI

Add your answer

Q3. What was your understanding of the assessment?

Ans.

I understood the assessment as a way to evaluate my skills and knowledge related to customer care.

I understood that the assessment would involve questions or scenarios related to customer service.
I prepared by reviewing common customer care scenarios and practicing my communication skills.
I expected to demonstrate my ability to handle customer inquiries and resolve issues effectively.
I also anticipated being evaluated ...

Answered by AI

Add your answer

Round 3 - Technical

(4 Questions)

Q1. What motivates you to pursue a career in the BPO sector?

Ans.

I am motivated to pursue a career in the BPO sector because of the opportunity to interact with diverse customers and provide excellent service.

Opportunity to interact with diverse customers
Ability to provide excellent service
Challenging and dynamic work environment
Opportunity for career growth and development

Answered by AI

Add your answer

Q2. What motivates you to apply specifically for a position at Continuum Global Solutions, given the presence of numerous companies in the BPO sector such as Teleperformance and Takus?

Ans.

I am motivated to apply for a position at Continuum Global Solutions due to their reputation for providing excellent customer care services and opportunities for career growth.

Continuum Global Solutions has a strong reputation for providing excellent customer care services.
I am impressed by the opportunities for career growth and development at Continuum Global Solutions.
I value the company culture and values of Contin...

Answered by AI

Add your answer

Q3. If you are a graduate, why did you choose not to pursue a career in your field, and what motivates you to join a BPO?

Ans.

I chose to join a BPO instead of pursuing a career in my field due to the diverse opportunities and growth potential it offers.

I wanted to explore different industries and gain a broader skill set.
I was attracted to the fast-paced and dynamic environment of the BPO industry.
I enjoy interacting with people and providing excellent customer service, which aligns with the role of a Customer Care Executive.
I believe working...

Answered by AI

Add your answer

Q4. What did you understand from the assessment that you completed?

Ans.

I understood the assessment as a way to evaluate my skills and knowledge relevant to the role of a Customer Care Executive.

The assessment helped me showcase my communication skills, problem-solving abilities, and customer service knowledge.
I was able to demonstrate my ability to handle difficult customers and resolve issues efficiently.
The assessment also allowed me to highlight my multitasking skills and ability to wo...

Answered by AI

Add your answer

Senior AR Caller Interview Questions & Answers

Isource It Enabled Services

Sundaram Moorthy

posted on 26 Dec 2024

Interview experience

Bad

Difficulty level

Hard

Process Duration

Less than 2 weeks

Result

No response

I applied via Referral and was interviewed in Nov 2024. There were 2 interview rounds.

Round 1 - HR

(2 Questions)

Q1. What is your experience?

Add your answer

Q2. Hometown?

Add your answer

Round 2 - HR

(2 Questions)

Q1. Expected CTC for your carrier?

Ans.

I am looking for a competitive salary based on my experience and skills in the industry.

I am open to negotiation based on the responsibilities and expectations of the role.
I have a proven track record in AR calling and believe my skills warrant a competitive salary.
I am looking for a salary that reflects the market rate for Senior AR Callers in this region.

Answered by AI

Add your answer

Q2. Whats your CTC

Ans.

My current CTC is $50,000 per year.

My current CTC is $50,000 per year
I am currently earning $4,166 per month
I have a total annual package of $60,000 including bonuses

Answered by AI

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Do not ever read or listen to messages from this organization, and never join it; it's a waste of time and a career. They can ruin your career and will not allow you to live peacefully in the future.

Customer Service Representative Interview Questions & Answers

SGK India

Anonymous

posted on 24 Apr 2024

Interview experience

Bad

Difficulty level

Process Duration

Result

Round 1 - One-on-one

(5 Questions)

Q1. Tell me about yourself

Add your answer

Q2. Why should we recruit you

Add your answer

Q3. What is your strength

Add your answer

Q4. What is your weakness

Add your answer

Q5. Tell about your previous experience

Add your answer

Round 2 - Assignment

Given 20 question and 1 hr time

Round 3 - Technical

(3 Questions)

Q1. Do you know about SAP

Ans.

Yes, SAP is a widely used enterprise resource planning software.

SAP is an ERP software used by companies to manage business operations.
It helps in streamlining processes such as accounting, sales, HR, and inventory management.
Knowledge of SAP can be beneficial for customer service representatives to assist customers with inquiries related to orders, invoices, and product availability.

Answered by AI

Add your answer

Q2. How would you rate yourself for excel

Add your answer

Q3. What is indexing in excel

Ans.

Indexing in Excel refers to the process of organizing data in a spreadsheet to make it easier to search and retrieve information.

Indexing allows users to quickly locate specific data within a large dataset.
It involves creating a reference point for each row or column in the spreadsheet.
Users can use the index to navigate to a specific location in the spreadsheet without scrolling through all the data.
Indexing can impro...

Answered by AI

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Given all answers, but they are expecting low budget candidates

Skills evaluated in this interview

Data Analyst Interview Questions & Answers

HP Global e-Business Operations

Anonymous

posted on 5 Sep 2024

Interview experience

Excellent

Difficulty level

Process Duration

Result

Round 1 - Aptitude Test

Interviewed for nearly 1 hour

Interview Preparation Tips

Interview preparation tips for other job seekers - got sql assessment at the end. they ask about how you rate your coding skills, and your experience in data analytics

Software Developer Interview Questions & Answers

The Magnum Group

Anonymous

posted on 3 May 2024

Interview experience

Excellent

Difficulty level

Process Duration

Result

Round 1 - Technical

(2 Questions)

Q1. How to secure your web applicaton

Ans.

Securing a web application involves implementing various security measures to protect against threats and vulnerabilities.

Use HTTPS to encrypt data transmitted between the client and server
Implement input validation to prevent SQL injection and cross-site scripting attacks
Use secure authentication methods like OAuth or JWT tokens
Regularly update and patch software to fix security vulnerabilities
Implement proper access

Answered by AI

Add your answer

Q2. How to handle large database

Ans.

Use indexing, optimize queries, limit data retrieval, use caching, and consider sharding.

Utilize indexing to improve query performance
Optimize queries to reduce load on the database
Limit data retrieval by using pagination or filtering
Implement caching to store frequently accessed data
Consider sharding to distribute data across multiple servers

Answered by AI

Add your answer

Skills evaluated in this interview

DTP Graphic Designer Interview Questions & Answers

Bigleap Solutions

Waseem Khan

posted on 11 Mar 2023

Interview experience

Excellent

Difficulty level

Hard

Process Duration

Less than 2 weeks

Result

Selected

I applied via Referral and was interviewed in Feb 2023. There were 4 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

View all tips

Round 2 - HR

(1 Question)

Q1. About your Previous experience

Add your answer

Round 3 - Technical

(1 Question)

Q1. Question paper of 20 questions about InDesign.

Add your answer

Round 4 - One-on-one

(3 Questions)

Q1. One on one round with would be manager Justin from USA

Add your answer

Q2. Why do you want to work as a DTP operator as you have a 10 years of experience as a graphic Designer.

Add your answer

Q3. Your past experience

Add your answer

Interview Preparation Tips

Topics to prepare for Bigleap Solutions DTP Graphic Designer interview:

Indesign
Resume

Interview preparation tips for other job seekers - This is a graveyard shift will you be comfortable with it.

Agancy Managar Interview Questions & Answers

Adma Solutions

Anonymous

posted on 24 Aug 2023

Interview experience

Bad

Difficulty level

Easy

Process Duration

Less than 2 weeks

Result

Selected

I applied via Walk-in and was interviewed in Jul 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.

View all tips

Round 2 - HR

(3 Questions)

Q1. Which bkt areNPA

Add your answer

Q2. What about salery

Add your answer

Q3. What is 13/4 act

Add your answer

Round 3 - One-on-one

(2 Questions)

Q1. No reference all friends

Add your answer

Q2. No incriment this compony

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Not join to adma salutation company

Accountant Interview Questions & Answers

Accountant Anywhere Services

Anonymous

posted on 7 Oct 2023

Interview experience

Excellent

Difficulty level

Process Duration

Result

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.

View all tips

Round 2 - Aptitude Test

About accounting and finance

Round 3 - One-on-one

(3 Questions)

Q1. Aptitude question

Add your answer

Q2. What is accounting

Ans.

Accounting is the process of recording, summarizing, analyzing, and reporting financial transactions of a business.

Involves recording financial transactions
Summarizing financial data in financial statements
Analyzing financial information to make business decisions
Reporting financial results to stakeholders
Examples: preparing balance sheets, income statements, cash flow statements

Answered by AI

View 1 more answer

Q3. Financial accounting

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Your time

Sales Executive Interview Questions & Answers

Radiate E Services

Anonymous

posted on 25 Sep 2023

Interview experience

Poor

Difficulty level

Easy

Process Duration

Less than 2 weeks

Result

No response

I applied via Indeed and was interviewed in Aug 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.

View all tips

Round 2 - HR

(2 Questions)

Q1. Normal introduction

Add your answer

Q2. All about experience and skills

Add your answer

Interview Preparation Tips

Topics to prepare for Radiate E Services Sales Executive interview:

Experience related questions

Freelancer Interview Questions & Answers

Smart Call Center Solutions

Anonymous

posted on 22 Feb 2023

Interview experience

Excellent

Difficulty level

Hard

Process Duration

Less than 2 weeks

Result

Selected

I applied via Naukri.com and was interviewed in Jan 2023. There was 1 interview round.

Round 1 - Freelancer

(2 Questions)

Q1. What is my name,whare are you from,what can u do for this job

Ans. My name is Maimaddin Ali Mondal

Answered Anonymously

Add your answer

Q2. What can you do for job

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Thanks for frovide me this job please I need job you

UrbanTimer Interview FAQs

How to prepare for UrbanTimer interview?

Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at UrbanTimer. The most common topics and skills that interviewers at UrbanTimer expect are HTML, Computer science, CSS3, Graphics and Setup.