Unilog Content Solutions ( P) QA Manager Interview Questions and Answers

The success of a QA team can be measured by various factors such as bug detection rate, test coverage, customer satisfaction, and team productivity.

• Bug detection rate: Measure the number of bugs found by the QA team in a given time period. A higher bug detection rate indicates a more successful QA team.

• Test coverage: Evaluate the percentage of the system or application that has been tested. A higher test coverage indic...read more

Firing people should be a last resort and handled with empathy and professionalism.

• Ensure clear communication of expectations and consequences

• Provide opportunities for improvement and support

• Document performance issues and follow company policies

• Conduct the termination meeting in private and with a witness

• Offer a severance package if applicable

• Remain respectful and empathetic throughout the process

QA metrics should be relevant, measurable, and aligned with project goals.

• Identify key performance indicators (KPIs) for the project

• Track defect density, defect rejection rate, and test coverage

• Monitor customer satisfaction and feedback

• Use automation metrics such as test execution time and test case pass/fail rate

• Regularly review and analyze metrics to identify areas for improvement