Unacademy Office Administrator Interview Questions and Answers

IS checks if a field has a value, while ISBLANK checks if a field is empty.

• IS - checks if a field has a value

• ISBLANK - checks if a field is empty

• Example: IS(Account.Name) - checks if Account Name field has a value

• Example: ISBLANK(Phone) - checks if Phone field is empty

Salesforce is a cloud-based customer relationship management (CRM) platform that helps businesses manage their sales, marketing, and customer support activities.

• Salesforce is a CRM platform that helps businesses manage customer data and interactions

• It provides tools for sales, marketing, and customer support teams to collaborate and streamline their processes

• Salesforce is cloud-based, meaning it can be accessed from an...read more