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I will handle a frustrated customer by actively listening to their concerns, empathizing with their situation, and finding a solution to their problem.
Listen attentively to the customer's complaint
Show empathy and understanding towards their frustration
Apologize for any inconvenience caused
Offer a solution or alternatives to resolve the issue
Follow up with the customer to ensure their satisfaction
Yes, I can work under pressure.
I thrive in high-pressure situations and remain calm and focused.
I prioritize tasks effectively to meet deadlines.
I have experience handling stressful situations and delivering results.
Example: In my previous job, I was responsible for managing multiple projects simultaneously with tight deadlines. I successfully completed all projects on time and maintained a high level of quality.
Exampl...
I expect a competitive salary that reflects my skills, experience, and the responsibilities of the Junior Executive role.
I have researched the average salary range for Junior Executives in this industry and location.
I am open to negotiation and would like to discuss the benefits package as well.
I am confident that my qualifications and contributions justify a fair compensation.
I applied via Naukri.com and was interviewed in Aug 2020. There were 3 interview rounds.
I applied via Recruitment Consultant and was interviewed in Nov 2020. There were 3 interview rounds.
I applied via Campus Placement and was interviewed before Feb 2020. There were 6 interview rounds.
I applied via Referral and was interviewed before Jan 2021. There were 5 interview rounds.
I applied via Approached by Company and was interviewed before Oct 2021. There were 2 interview rounds.
I have X years of domain experience.
I have worked in this domain for X years.
During my time in this domain, I have gained expertise in various areas such as...
I have worked on projects related to...
I have experience working with clients in this domain.
I keep myself updated with the latest trends and developments in this domain.
based on 2 interviews
Interview experience
based on 18 reviews
Rating in categories
Finance Executive
6
salaries
| ₹0 L/yr - ₹0 L/yr |
Team Lead
5
salaries
| ₹0 L/yr - ₹0 L/yr |
HR Manager
4
salaries
| ₹0 L/yr - ₹0 L/yr |
Data Analyst
4
salaries
| ₹0 L/yr - ₹0 L/yr |
HR Executive
4
salaries
| ₹0 L/yr - ₹0 L/yr |
TCS
Accenture
Wipro
Cognizant