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Twilio

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4.1

based on 83 Reviews

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Twilio Senior TSE Interview Questions and Answers

Updated 4 Mar 2023

Twilio Senior TSE Interview Experiences

1 interview found

Senior TSE Interview Questions & Answers

user image Anonymous

posted on 4 Mar 2023

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Mar 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(3 Questions)

  • Q1. Virtual interview...resume related questions..work history and all.
    • Add your answer
  • Q2. Critical ticket recently taken care of
  • Ans. 

    Resolved critical ticket related to server downtime

    • Identified root cause as a hardware failure in the server

    • Coordinated with the hardware team to replace the faulty component

    • Ensured minimal downtime by implementing temporary measures

    • Communicated updates to the customer and provided timely resolution

    • Answered by AI
    Add your answer
  • Q3. Why do you want to join technical support
    • Add your answer
Round 3 - Assignment 

Customer queries related assignment. It had 7-8 question. Open book type.

Round 4 - HR 

(1 Question)

  • Q1. Basic HR questions related to your past work history.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be customer obsessed...go through company values.
Prepare your resume through.

Top trending discussions

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Salary Discussions, Hike & Promotions
2w
a technical project manager
Deadend
Hi, I'm here to share a part of my journey from the past 12 years in my career, I started from a package of 3.6LPA in 2013 at iGate and due to a few bad decisions on my career and worthless advices from people who are always pessimistic about the industry, I switched two companies and landed in a start-up with 2.4LPA. I worked hard nearly 8-16hrs a day single handed researched, built and managed an entire vertical of a project for 8 years. When the company didn't value my contribution and thought I was too young to become a manager, I had a package of 6LPA and Senior developer in designation. I switched for obvious reasons to a TL role for 12LPA and now at the same company I'm a TPM on the basis of my contribution with 48LPA as a fixed component. I feel outclassed in terms of having a fancy CV with certifications, I feel like CTC has hit a peak with 48LPA being fixed and nearly 40% in Variable. Most companies are hesitant to hire me because of this. What should be my next move?
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Interview questions from similar companies

Senior Quality Analyst Interview Questions & Answers

FinThrive user image Anonymous

posted on 8 Dec 2023

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed before Dec 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

They had template questions regarding process and some are related to simple math calculations.

Round 3 - One-on-one 

(1 Question)

  • Q1. The interviewer ask about my knowledge and provided some situational based questions.
    • Add your answer
More about working at Twilio

Twilio Interview FAQs

How many rounds are there in Twilio Senior TSE interview?
Twilio interview process usually has 4 rounds. The most common rounds in the Twilio interview process are Resume Shortlist, One-on-one Round and Assignment.
What are the top questions asked in Twilio Senior TSE interview?

Some of the top questions asked at the Twilio Senior TSE interview -

  1. Critical ticket recently taken care...read more
  2. Virtual interview...resume related questions..work history and a...read more

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Twilio Senior TSE Reviews and Ratings

based on 3 reviews

3.9/5

Rating in categories

3.2

Skill development

3.6

Work-Life balance

3.9

Salary & Benefits

2.9

Job Security

3.9

Company culture

3.6

Promotions/Appraisal

3.2

Work Satisfaction

Explore 3 Reviews and Ratings
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