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Trusty Bytes Technical Support Interview Questions and Answers
Trusty Bytes Technical Support Interview Experiences
1 interview found
Balaji S
(2 Questions)
- Q1. Whats your name and hobies
- Ans.
My name is John and my hobbies include hiking, playing guitar, and reading.
Name: John
Hobbies: hiking, playing guitar, reading
- Q2. Why do we want to hire you
- Ans.
I have the technical skills, experience, and passion to provide excellent support to customers.
I have a strong technical background with a degree in Computer Science
I have 5 years of experience working in technical support roles
I am passionate about helping customers and solving their technical issues
I have received positive feedback from previous employers for my excellent customer service skills
(2 Questions)
- Q1. What your name
- Ans.
My name is John Smith.
Full name is John Smith
Common name in English-speaking countries
Easy to remember and pronounce
- Q2. What do you know about this company
- Ans.
Company is a leading provider of technical support services for various industries.
Company offers 24/7 technical support for customers
They have a team of experienced technicians to troubleshoot issues
Company provides support for software, hardware, and networking problems
Interview Preparation Tips
Interview questions from similar companies
Anonymous
I was interviewed in Apr 2017.
Interview Preparation Tips
Duration: 30 minutes
Skills: Technical Skills
College Name: Ramanujan college
I was interviewed before Sep 2016.
Interview Questionnaire
1 Question
- Q1. Why should I hire you ?
- Ans.
I have a strong technical background, excellent problem-solving skills, and a passion for helping customers.
I have a degree in Computer Science and several years of experience in technical support roles.
I am skilled in troubleshooting hardware and software issues, and have a proven track record of resolving complex technical problems.
I have excellent communication skills and a customer-focused approach, ensuring that I...
Interview Preparation Tips
Experience: Attended the interview through a recruitment firm
Tips: Na
Round: Group Discussion
Experience: Discussion was about GK topics
Tips: Na
Duration: 1 hour 15 minutes
Round: Test
Experience: Questions on GK, reasoning, English grammar, science
Tips: Na
Duration: 1 hour
Total Questions: 100
Round: HR Interview
Experience: I was able to impress the HR to answer all the questions asked
Tips: Na
I was interviewed before Sep 2016.
Interview Questionnaire
2 Questions
- Q1. About myself & hold on English speaking
- Q2. Where you find yourself after 5 years in this company
- Ans.
In 5 years, I see myself as a senior technical support specialist leading a team of dedicated professionals.
Continuing to enhance my technical skills and knowledge through training and certifications
Taking on more responsibilities and leadership roles within the team
Mentoring and training new team members
Contributing to the development and improvement of support processes and procedures
Interview Preparation Tips
Experience: Its was a casual round where my resume was checked & i was asked few question on then our country growth & why i wanted to join Infosys, wherein they also checked my slang and how well i was speaking English language.
Tips: Always carry Confidence & Smile.
Round: Group Discussion
Experience: We in group of 20 members, were put a question by Interviewer about what is required Hard or Smart work on floor, everyone gave their suggestion & when it was my turn I replied saying.
Both are required based on situation in query or issue 'Smartness' required & if assume need meet Target 'Hard work'
Tips: Presences of mind required.
Duration: 1 hour
Round: Technical + HR Interview
Experience: This as i remember was my final round and was asked this question.
And my reply.
Dear Sir, i am just seeing off today, if i get selected then i am going to plan for tomorrow, then when comes tomorrow i will plan for day after, i walk step by step.
Tips: Don't try to be over smart, just reply to point.
I applied via Walk-in and was interviewed before Oct 2019. There were 5 interview rounds.
Interview Questionnaire
1 Question
- Q1. Tell me about recently watched movie my name strength weakness
Interview Preparation Tips
criteria
salary
I applied via Walk-in and was interviewed before Apr 2021. There were 4 interview rounds.
(2 Questions)
- Q1. What are your strengths and weaknesses?
- Q2. Tell me about yourself.
(1 Question)
- Q1. Telephonic round by client
Typing, aptitude test
Interview Preparation Tips
(2 Questions)
- Q1. Basic questions, qualifications
- Q2. My experience related questions, my biodata, my college experience
Interview Preparation Tips
Selected
I applied via Campus Placement
It comes with multiple choice. There you have to be taken the text within the time period and subject arrivals are mathematics, English and basic general knowledge.
In the group discussion, there they will provide you some words and then you have to explain the same within 2-5 minutes so that they can check your communication skills. They might ask like" women empowerment", "government", " global crisis" etc.
(2 Questions)
- Q1. HR round is the final round where they might ask you about your expectations, dreams, etc.
- Q2. 1. What's your salary expectation? 2. Where you see yourself in the next 5 years ? 3. Tell me about your family? 4. What's your strength and weakness?
Interview Preparation Tips
- Women empowerment
- Technical Skills
- Global crisis
- General knowledge
- Professional Activities
- Communication Skills
I applied via Referral and was interviewed in Dec 2022. There were 4 interview rounds.
(1 Question)
- Q1. About your self and background experience
Online test about listening writing reading
(1 Question)
- Q1. Customer service mean to you ?
- Ans.
Customer service means providing assistance and support to customers in a friendly and efficient manner.
Listening to customers' concerns and needs
Offering solutions and resolving issues promptly
Being patient and empathetic
Maintaining a positive attitude and professional demeanor
Going above and beyond to exceed customer expectations
Examples: answering phone calls, responding to emails, troubleshooting technical issues,
Interview Preparation Tips
Selected
I applied via Walk-in and was interviewed before Mar 2023. There were 2 interview rounds.
(3 Questions)
- Q1. About yourself and educational qualification
- Q2. Describe about your hometown
- Q3. Your hometown is famous for what?
(3 Questions)
- Q1. About yourself and educational qualification
- Q2. Your expectations from our company
- Q3. Why you choosed our company
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Trusty Bytes Technical Support Interview Process
based on 1 interview
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