TowerVision India Collection Officer Interview Questions and Answers for Experienced

Q1. Profile discussion, job designation discussion, further opportunities discussion
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Q1. Network engineering questions Spectrum analyser, ITSM tool knowledge, hfc engineering network questions like network outage locating issue and isolating it.
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App based Interview which ask about previous experience and some random technical questions like battery connection and SMPS

Q1. DG Operations Management maintenance, SMPS , Battery bank,VRLA batteries, Stress management.
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Q1. Technical questions and confidence to be checked
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Q1. Privious salary
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Q2. Will you able to work in field
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Q1. Asked about law related questions
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Q1. Litigation related questions
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Q1. Questions related salary expectations and all.
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Q1. How will you collect money when client is not answering calls or email?
Ans. 
I will try to reach out through other communication channels and escalate the issue if necessary.
• Attempt to contact the client through alternative methods such as text message or social media.

• Reach out to any other contacts provided by the client for emergencies.

• If all attempts fail, escalate the issue to a higher authority within the company for further action.
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Q2. Difference between Revenue and income
Ans. 
Revenue is the total amount of money generated by a business through its operations, while income is the profit earned after deducting expenses from revenue.
• Revenue is the total amount of money generated by a business from its sales of goods or services.

• Income is the profit earned by a business after deducting expenses such as salaries, rent, and utilities from revenue.

• Revenue is the top line of the income statement, w...read more
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First round was online aptitude test.

Q1. They basically check the knowledge of Basic Programming language and database skills
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Q1. Basic Introduction / skills / reason for change and salary discussions
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Q1. Hr knowing your ur self and work experience in related field
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Q1. This round aligned with national head, Entire work experience related filed, team working, chanal Management, key account management
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Q1. Tell me about yourself
Ans. I am neeraj maurya from pratapgar uttar pradesh my age 22
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Q2. Where were you working before
Ans. I used to work at Excitel before
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Q3. Why are you leaving Excitel?
Ans. Sir excitel is the west company from my side but nothing growth
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Q4. Whose reference do you come from
Ans. BM sir told me that as much as you earn in Excitel, I say with confidence that this will be the best job for you and also growth in it:
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Q5. Will you be able to work in SITI NETWORK
Ans. Sir I promise that I will do my best with Excitel
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