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Titan Eye Plus Customer experience Executive Interview Questions and Answers
Titan Eye Plus Customer experience Executive Interview Experiences
1 interview found
Anonymous
I applied via Company Website and was interviewed before Sep 2021. There were 3 interview rounds.
(2 Questions)
- Q1. What is your current role
- Q2. Why are you looking to change
(3 Questions)
- Q1. Explain your most difficult customer experience
- Q2. What is the TAT in resolution
- Ans.
TAT in resolution refers to the time taken to resolve a customer's issue or complaint.
TAT stands for Turnaround Time
It is important to have a reasonable TAT to ensure customer satisfaction
TAT can vary depending on the complexity of the issue and the resources available
Aim for a TAT that is both efficient and effective
Examples of TAT in resolution include responding to emails within 24 hours or resolving a technical iss
- Q3. How did you change any process
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