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The Souled Store Customer Service Associate Interview Questions and Answers

Updated 18 Oct 2024

The Souled Store Customer Service Associate Interview Experiences

1 interview found

Interview experience
2
Poor
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(1 Question)

  • Q1. About myself and profile?
Round 2 - One-on-one 

(2 Questions)

  • Q1. Asking about customer service
  • Q2. Mock call being a customer and Associate
  • Ans. 

    I will handle the mock call as a customer and provide excellent customer service as an associate.

    • Greet the customer warmly and ask how you can assist them

    • Listen actively to the customer's concerns and show empathy

    • Offer solutions or alternatives to address the customer's issue

    • Ensure the customer is satisfied before ending the call

  • Answered by AI
Round 3 - Aptitude Test 

Email with incident and personal tackling experience

Interview Preparation Tips

Interview preparation tips for other job seekers - Interviews are taken but no revert from the HR

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Dec 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
Round 2 - One-on-one 

(4 Questions)

  • Q1. Tell me something about you self
  • Ans. Where do you see your self after 5 year
  • Answered by sevengauss
  • Q2. Why do you want to leave your job
  • Q3. How was your last job experience
  • Q4. Why do you want to work with us

Interview Preparation Tips

Interview preparation tips for other job seekers - They will ask normal questions you just need to be confident during the interview

I applied via Indeed and was interviewed before Jul 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Tell me about yourself

Interview Preparation Tips

Interview preparation tips for other job seekers - Tamil speck you will selected

I applied via Naukri.com and was interviewed before Mar 2021. There were 3 interview rounds.

Round 1 - Aptitude Test 

Simple logic q & a.

Round 2 - One-on-one 

(3 Questions)

  • Q1. How can you help the company do a better job ?
  • Q2. What is your ambition in life ?
  • Q3. How much did you score in maths in SSC
  • Ans. 

    I scored 95% in maths in SSC

    • I scored 95% in maths in my SSC exams

    • Maths was one of my strongest subjects in school

    • I consistently scored high marks in maths throughout my academic career

  • Answered by AI
Round 3 - One-on-one 

(1 Question)

  • Q1. How will you like to grow with the company?

Interview Preparation Tips

Interview preparation tips for other job seekers - They are flexible with timing. You can request to reschedule with the team.

I applied via Approached by Company and was interviewed in Jan 2022. There were 2 interview rounds.

Round 1 - One-on-one 

(1 Question)

  • Q1. Working portfolio in realed to your current role in your organization
Round 2 - Coding Test 

Advance knowledge on Excel , SQL knowledge, Python programming code

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and don't hesitate if you don't know the answer
Interview experience
1
Bad
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Dec 2023. There were 3 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. Why are you leaving
  • Q2. Your current package
Round 2 - Aptitude Test 

Excel technical round

Round 3 - One-on-one 

(2 Questions)

  • Q1. Technical knowledge how
  • Q2. Notice period days

Interview Preparation Tips

Interview preparation tips for other job seekers - I was forced to leave even after putting lot of efforts. No one bothered if HR is around. So beware
Round 1 - HR 

(1 Question)

  • Q1. Why are you looking for a change?

Interview Preparation Tips

Interview preparation tips for other job seekers - It's a good company.
Timely Salary and friendly atmosphere.
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
-

I appeared for an interview before Mar 2024, where I was asked the following questions.

  • Q1. What are the job responsibilities associated with this position?
  • Ans. 

    The Assistant Manager oversees team operations, ensures efficiency, and supports management in achieving organizational goals.

    • Assist in daily operations management, ensuring tasks are completed efficiently.

    • Support the manager in strategic planning and decision-making processes.

    • Coordinate team activities and facilitate communication among team members.

    • Monitor performance metrics and provide feedback to improve productiv...

  • Answered by AI
  • Q2. What additional contributions would you make to this role?
  • Ans. 

    I would enhance team collaboration, drive process improvements, and foster a culture of continuous learning.

    • Implement regular team-building activities to strengthen relationships and improve communication.

    • Introduce a feedback loop where team members can share insights on processes, leading to more efficient workflows.

    • Organize training sessions on emerging industry trends to keep the team updated and competitive.

    • Develop...

  • Answered by AI
Round 1 - One-on-one 

(4 Questions)

  • Q1. Quality Stander Manufacturing sop
  • Q2. Jobs rolls Responsible handle quality
  • Q3. Garments Question Technical question
  • Q4. Technical question spi Printing and emb

Interview Preparation Tips

Interview preparation tips for other job seekers - Question gpt fpt reports Quality qul
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Job Fair and was interviewed before Dec 2023. There was 1 interview round.

Round 1 - Technical 

(2 Questions)

  • Q1. What is a gate circuit?
  • Ans. 

    A gate circuit is a digital circuit that performs a logical operation on one or more binary inputs and produces a single binary output.

    • Gate circuits are fundamental building blocks of digital electronics.

    • Common types of gate circuits include AND, OR, NOT, NAND, NOR, and XOR gates.

    • Gate circuits are used to perform logical operations such as addition, subtraction, and comparison in digital systems.

    • Gate circuits can be im...

  • Answered by AI
  • Q2. What is igbt construction
  • Ans. 

    IGBT construction refers to the structure of an Insulated Gate Bipolar Transistor, which is a type of power semiconductor device.

    • IGBTs consist of three main layers: P-type semiconductor, N-type semiconductor, and an insulated gate.

    • The insulated gate allows for control of the flow of current between the P and N layers.

    • IGBTs are commonly used in high power applications such as motor drives, inverters, and power supplies.

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Update knowledge the technical data

The Souled Store Interview FAQs

How many rounds are there in The Souled Store Customer Service Associate interview?
The Souled Store interview process usually has 3 rounds. The most common rounds in the The Souled Store interview process are HR, One-on-one Round and Aptitude Test.
What are the top questions asked in The Souled Store Customer Service Associate interview?

Some of the top questions asked at the The Souled Store Customer Service Associate interview -

  1. Mock call being a customer and Associ...read more
  2. Asking about customer serv...read more

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The Souled Store Customer Service Associate Interview Process

based on 1 interview

Interview experience

2
  
Poor
View more

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The Souled Store Customer Service Associate Salary
based on 4 salaries
₹2 L/yr - ₹4.2 L/yr
22% more than the average Customer Service Associate Salary in India
View more details

The Souled Store Customer Service Associate Reviews and Ratings

based on 1 review

1.0/5

Rating in categories

1.0

Skill development

1.0

Work-life balance

2.0

Salary

1.0

Job security

1.0

Company culture

1.0

Promotions

1.0

Work satisfaction

Explore 1 Review and Rating
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