Add office photos
Engaged Employer
i
This company page is being actively managed by
The Souled Store Team. If you also belong to the team, you
can get access from
here
The Souled Store
Compare
Filter interviews by
The Souled Store Customer Service Associate Interview Questions and Answers
Updated
18 Oct 2024
The Souled Store Customer Service Associate Interview Experiences
1 interview found
Anonymous
Interview experience
Poor
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR
(1 Question)
- Q1. About myself and profile?
Add your answer
Round 2 - One-on-one
(2 Questions)
- Q1. Asking about customer service
- Q2. Mock call being a customer and Associate
- Ans.
I will handle the mock call as a customer and provide excellent customer service as an associate.
Greet the customer warmly and ask how you can assist them
Listen actively to the customer's concerns and show empathy
Offer solutions or alternatives to address the customer's issue
Ensure the customer is satisfied before ending the call
Add your answer
Answered by
AI
Add your answer
Round 3 - Aptitude Test
Email with incident and personal tackling experience
Interview Preparation Tips
Interview preparation tips for other job seekers - Interviews are taken but no revert from the HR
Top trending discussions
View All
Career Advice
2w
monstrouswatermelon
·
works at
Mirraw
When to switch
I recently graduated in 2024 with a Bachelor of Engineering degree in Computer Science and Engineering. I have secured a job as a Business Analyst at an eCommerce brand with a salary package of 4.5 LPA. Considering I graduated from a tier 3 college and got the job off-campus, is this a good package?
What should I focus on next: skill development or switching skills? If I choose to skill up, how should I go about it? Should I join a course or pursue certifications? Additionally, I am curious about pursuing further studies—should I opt for an M.Tech or an MBA?
Got a question about The Souled Store?
Ask anonymously on communities.
Interview questions from similar companies
Interview experience
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected
I applied via Walk-in and was interviewed before Dec 2021. There was 1 interview round.
Round 1 - One-on-one
(4 Questions)
- Q1. Tell me something about you self
- Ans. Where do you see your self after 5 year
- Q2. Why do you want to leave your job
- Q3. How was your last job experience
- Q4. Why do you want to work with us
Answered
Anonymously
View 1 more answer
Add your answer
Add your answer
Add your answer
Interview Preparation Tips
Interview preparation tips for other job seekers - They will ask normal questions you just need to be confident during the interview
The Souled Store Interview FAQs
How many rounds are there in The Souled Store Customer Service Associate interview?
The Souled Store interview process usually has 3 rounds. The most common rounds in the The Souled Store interview process are HR, One-on-one Round and Aptitude Test.
Tell us how to improve this page.
The Souled Store Interviews By Designations
- The Souled Store Fashion Consultant Interview Questions
- The Souled Store Associate Interview Questions
- The Souled Store Customer Service Associate Interview Questions
- The Souled Store Operations Executive Interview Questions
- The Souled Store Quality Analyst Interview Questions
- The Souled Store Retail Executive Interview Questions
- The Souled Store Retail Sales Store Manager Interview Questions
- The Souled Store Sales Executive Interview Questions
- Show more
Interview Questions for Popular Designations
- Customer Service Executive Interview Questions
- Customer Care Executive Interview Questions
- Customer Support Executive Interview Questions
- Senior Customer Relationship Officer Interview Questions
- Customer Support Associate Interview Questions
- Engineer- Customer Support Interview Questions
- Customer Executive Interview Questions
- Customer Service Representative Interview Questions
- Show more
Interview Questions from Similar Companies
16%
more
than the average Customer Service Associate Salary in India
View more details
The Souled Store Customer Service Associate Reviews and Ratings
based on 1 review
Rating in categories
|
Content Editor
9
salaries
|  ₹3.6 L/yr - ₹3.6 L/yr |
|
Senior Executive
8
salaries
| ₹2 L/yr - ₹4.6 L/yr |
|
Assistant Manager
7
salaries
| ₹5 L/yr - ₹8.3 L/yr |
|
Quality Analyst
7
salaries
| ₹5.2 L/yr - ₹7.2 L/yr |
|
Customer experience Executive
7
salaries
| ₹3.2 L/yr - ₹4.5 L/yr |
Explore more salaries
Compare The Souled Store with
Bewakoof
Compare
Chumbak Design
Compare
Redwolf Marketing
Compare
VOXPOP
Compare
Calculate your in-hand salary
Confused about how your in-hand salary is calculated? Enter your annual salary (CTC) and
get your in-hand salary
Did you find this page helpful?
Yes No
- Home >
- Interviews >
- The Souled Store Interview Questions >
- The Souled Store Customer Service Associate Interview Questions
Share an Interview