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The Lalit Guest Service Associate Interview Questions and Answers

Updated 13 Jul 2024

The Lalit Guest Service Associate Interview Experiences

1 interview found

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed before Jul 2023. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Tell me about yourself
  • Q2. Why do you want to join Lalit Mumbai

Interview Preparation Tips

Interview preparation tips for other job seekers - Be prepared with basics

Interview questions from similar companies

I appeared for an interview before May 2016.

Interview Preparation Tips

Round: Group Discussion
Duration: 10 hours

I applied via Campus Placement and was interviewed before Sep 2019. There were 4 interview rounds.

Interview Questionnaire 

7 Questions

  • Q1. Why the department?
  • Q2. Why this field?
  • Q3. Something about yourself?
  • Ans. 

    I am a dedicated and friendly individual with a passion for providing excellent customer service.

    • I have experience working in customer-facing roles

    • I am a good listener and problem-solver

    • I enjoy interacting with people and making their experience positive

  • Answered by AI
  • Q4. Tell me something about the world?
  • Q5. About hobbies?
  • Q6. Tell me something about your working experience?
  • Q7. Would you be a smart worker or a hard worker?

Interview Preparation Tips

Interview preparation tips for other job seekers - While giving interview we need to be prominent, clear about our words and to the point. It's not always about how you speak but then it's about how is your personality, how you behave and tackle the interview.
Thankyou😊

I applied via Campus Placement and was interviewed before May 2020. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Explain yourself in one word

Interview Preparation Tips

Interview preparation tips for other job seekers - This interview was all about 3 rounds in which first round was group discussion, second round with HR and department head in which you will have lots of questions from interviewer head that would include of current affairs,technicals about your choosen department and in the mean time they will observe you at your communication skill,the way you present your answer,your dressing sense ,your grooming .
If you clear these two you have to go through GM round which is last and final round in which ur interview would be with general manager of the hotel.
After clearing this you have to go with psychometric test meanwhile for joining.

Interview Questionnaire 

2 Questions

  • Q1. Actually now I'm done my MBA ,if there is any chance to get a job again in Taj group.
  • Q2. Previously I have 1year experience at Taj yeshwantpur Bangalore as a Food and Beverage Service associate

I appeared for an interview in Mar 2022.

Round 1 - HR 

(8 Questions)

  • Q1. Where do you see yourself in 5 years?
  • Q2. Why are you looking for a change?
  • Ans. 

    I am looking for a change to explore new opportunities and challenges in the hospitality industry.

    • Seeking growth and advancement in my career

    • Interested in gaining experience in a different hotel or resort

    • Want to work in a more customer-focused environment

    • Desire to learn new skills and expand my knowledge

    • Looking for a company with a strong reputation and positive work culture

  • Answered by AI
  • Q3. What are your salary expectations?
  • Q4. What is your family background?
  • Q5. Share details of your previous job.
  • Q6. Why should we hire you?
  • Ans. 

    I am the ideal candidate for the Guest Service Associate position because of my strong customer service skills, attention to detail, and ability to handle difficult situations with professionalism.

    • I have extensive experience in the customer service industry, having worked in various roles where I have honed my communication and problem-solving skills.

    • I am highly attentive to detail, ensuring that I provide accurate and...

  • Answered by AI
  • Q7. What are your strengths and weaknesses?
  • Q8. Tell me about yourself.
Round 2 - Technical 

(1 Question)

  • Q1. French classical menu What is whisky? What is beer made of? What is sparkling wine? Name of the red wine grapes and white wine grapes? Difference between liquor and liqueur ? What is grilled sandwich? Name...
  • Ans. 

    A series of questions related to food and beverages.

    • Whisky is a distilled alcoholic beverage made from fermented grain mash.

    • Beer is made from water, malted barley, hops, and yeast.

    • Sparkling wine is a wine with significant levels of carbon dioxide in it, making it fizzy.

    • Red wine grapes include Cabernet Sauvignon, Merlot, and Pinot Noir. White wine grapes include Chardonnay, Sauvignon Blanc, and Riesling.

    • Liquor is a dist...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident believe in urself and work on ur teqnichal skills and knowledge about both food and beverage.

I applied via Company Website and was interviewed in Feb 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(1 Question)

  • Q1. About Guest Service Associate
Round 3 - Group Discussion 

Ukraine-Russia war

Round 4 - Assignment 

About Oberoi group

Interview Preparation Tips

Topics to prepare for Oberoi Group of Hotels Guest Service Associate interview:
  • Communication Skills
  • Team Management
  • Planning
Interview preparation tips for other job seekers - I am Rahul Deb. I am 21 years old.
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Aptitude Test 

Positive thinking skills

Round 3 - Group Discussion 

Digital marketing in next generation

Round 4 - Technical 

(1 Question)

  • Q1. Why should hire you
  • Ans. 

    I have excellent communication skills, a strong customer service background, and a passion for providing exceptional guest experiences.

    • I have a proven track record of delivering outstanding customer service in my previous roles.

    • I am highly skilled in effectively communicating with guests and resolving their issues or concerns.

    • I have a friendly and approachable demeanor, which helps in creating a welcoming atmosphere fo...

  • Answered by AI
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Mar 2023. There were 2 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. Tell about yourself
  • Q2. Which department you are interested and why
Round 2 - One-on-one 

(1 Question)

  • Q1. What makes you best for this department
Round 1 - One-on-one 

(5 Questions)

  • Q1. What did you learn in your internship
  • Q2. What's happening in the world , India or whats in the news
  • Q3. Share a situation when you handled guest
  • Q4. Tell us about the hotel where you trained
  • Q5. What do you know about the Oberoi
Round 2 - One-on-one 

(1 Question)

  • Q1. Technical Questions department specific

Interview Preparation Tips

Interview preparation tips for other job seekers - Be honest and genuine, grooming is important

The Lalit Interview FAQs

How many rounds are there in The Lalit Guest Service Associate interview?
The Lalit interview process usually has 1 rounds. The most common rounds in the The Lalit interview process are One-on-one Round.

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The Lalit Guest Service Associate Interview Process

based on 3 interviews

Interview experience

3.3
  
Average
View more

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The Lalit Guest Service Associate Salary
based on 52 salaries
₹1 L/yr - ₹3.2 L/yr
19% less than the average Guest Service Associate Salary in India
View more details

The Lalit Guest Service Associate Reviews and Ratings

based on 44 reviews

3.9/5

Rating in categories

3.8

Skill development

3.6

Work-life balance

3.4

Salary

3.4

Job security

3.8

Company culture

3.3

Promotions

3.2

Work satisfaction

Explore 44 Reviews and Ratings
Guest Service Associate
52 salaries
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₹1 L/yr - ₹3.2 L/yr

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₹3.5 L/yr - ₹6.7 L/yr

Senior Guest Service Associate
27 salaries
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₹1 L/yr - ₹3.2 L/yr

Team Lead
22 salaries
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₹1.7 L/yr - ₹6 L/yr

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₹5.4 L/yr - ₹8 L/yr

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Compare The Lalit with

Oyo Rooms

3.3
Compare

Mahindra Holidays & Resorts

3.5
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Oberoi Group of Hotels

4.1
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Hyatt Regency

4.1
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