Search

Interview Questions

  • Reviews
  • Salaries
  • Interview Questions
  • About Company
  • Benefits
  • Jobs
  • Office Photos
  • Community
+ Contribute
notification
notification
Login
Upload Button Icon Add office photos
Employer? Claim Account for FREE

The Fern Residency

Compare button icon Compare button icon Compare
4.0

based on 230 Reviews

Play video Play video Video summary

Filter interviews by

The Fern Residency Senior Front Office Associate Interview Questions and Answers for Experienced

Updated 8 May 2023

The Fern Residency Senior Front Office Associate Interview Experiences for Experienced

1 interview found

Senior Front Office Associate Interview Questions & Answers

user image Anonymous

posted on 8 May 2023

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed in Nov 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. How many years of experience do you have?
  • Ans. 

    I have 5 years of experience in the hospitality industry.

    • I have worked as a front office associate for 3 years at XYZ hotel.

    • Prior to that, I worked as a receptionist for 2 years at ABC resort.

    • During my tenure, I have gained expertise in handling guest queries, managing reservations, and ensuring smooth check-in and check-out processes.

    • Answered by AI
    View 1 more answer
  • Q2. How to manage front office operations and how to manage challenging situation when you face?
  • Ans. 

    To manage front office operations, prioritize tasks, communicate effectively, and handle challenging situations with empathy and professionalism.

    • Prioritize tasks based on urgency and importance

    • Communicate effectively with team members and clients

    • Handle challenging situations with empathy and professionalism

    • Stay organized and maintain a clean and welcoming front office area

    • Be knowledgeable about company policies and pro...

    • Answered by AI
    View 1 more answer

Top trending discussions

View All
Interview Tips & Stories
2d (edited)
timepasstiwari
·
A Digital Markter
Got Rejected In an Interview, Just Because I Didn’t Answer a Personal Question
So, I got invited for this interview, and they told me to be there at 9 AM. Of course, I get there early, like 8:30, because I don't want to be late. But then I end up waiting for 1.5 hours. Seriously, they didn't even acknowledge me until 10. Then this HR lady calls me in, and she's totally unprofessional. She's like, on her phone, making personal calls while I'm sitting right there. And then she starts asking me these really weird questions, like what my nickname is, and what my dad does for a living. It got really uncomfortable when she started pressing for details about where my dad works. I mean, what does that have to do with anything? So I politely told her I didn't want to answer, and she actually said, "Then we can't continue this interview." I was honestly shocked. But instead of arguing, I just stood up and said, “Alright then.” And walked out. I left feeling pissed. Not only did they waste an hour of my time, but the HR rep was also rude and unprofessional..
Got a question about The Fern Residency?
Ask anonymously on communities.

Interview questions from similar companies

Front Office Receptionist Interview Questions & Answers

Lemon Tree Hotels user image Anonymous

posted on 7 Aug 2022

I applied via Walk-in and was interviewed before Aug 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

Interview with FOM regarding front office

Round 3 - Case Study 

Interview with GM and hr

Interview Preparation Tips

Topics to prepare for Lemon Tree Hotels Front Office Receptionist interview:
  • Hotel Management
Interview preparation tips for other job seekers - Industrial based questions according to the department.

Front Office Associate Interview Questions & Answers

AccorHotels user image Anonymous

posted on 14 Apr 2022

I applied via Company Website and was interviewed in Oct 2021. There was 1 interview round.

Round 1 - Technical 

(2 Questions)

  • Q1. What is your skills and my communication
  • Ans. M skills has good and I am Good in communication
    • Answered Anonymously
    Add your answer
  • Q2. What is your skills and communication
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - I am Herd working and good communication

Front Office Associate Interview Questions & Answers

Marriott International user image Anonymous

posted on 31 Jan 2025

Interview experience
3
Average
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I was interviewed before Jan 2024.

Round 1 - HR 

(2 Questions)

  • Q1. Why you have chosen Hotel industry ? As I have commerce background
  • Ans. 

    I chose the hotel industry because of my passion for hospitality and customer service, despite having a commerce background.

    • Passion for hospitality and customer service

    • Opportunities for growth and advancement

    • Enjoy working in a fast-paced environment

    • Desire to interact with people from diverse backgrounds

    • Answered by AI
    Add your answer
  • Q2. How would you identify the guest at airport?
  • Ans. 

    Guests can be identified at the airport by looking for their name on a sign, checking their identification documents, or contacting them via phone or email.

    • Look for the guest's name on a sign or placard

    • Check the guest's identification documents such as passport or driver's license

    • Contact the guest via phone or email to confirm their identity

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Find a better job and take this job only if you don't want to much stress, they say it's a general shift but they will tell you to come even at night to receive their VIP guests.

Account Assistant Interview Questions & Answers

Radisson Hotels user image Anonymous

posted on 19 Apr 2021

Interview Questionnaire 

2 Questions

  • Q1. What are the golden rules Give me some examples
  • Ans. 

    The golden rules of accounting are basic principles that guide the recording of financial transactions.

    • The revenue recognition principle

    • The matching principle

    • The cost principle

    • The full disclosure principle

    • The going concern principle

    • The objectivity principle

    • The consistency principle

    • The conservatism principle

    • Answered by AI
    Add your answer
  • Q2. What is net worth
  • Ans. 

    Net worth is the total value of an individual's assets minus their liabilities.

    • Net worth is calculated by subtracting an individual's liabilities from their assets.

    • Assets can include cash, investments, property, and other valuables.

    • Liabilities can include debts, mortgages, and other financial obligations.

    • Net worth is a measure of an individual's financial health and can be used to track progress towards financial goals...

    • Answered by AI
    Add your answer

Front Office Associate Interview Questions & Answers

Radisson Hotels user image Anonymous

posted on 6 Feb 2022

I applied via Company Website and was interviewed in Jan 2022. There were 5 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Assignment 
Round 3 - HR 

(1 Question)

  • Q1. Tell me about yourself.
    • View 2 more answers
Round 4 - Case Study 
Round 5 - HR 

(1 Question)

  • Q1. What are your strengths and weaknesses?
    • View 4 more answers

Interview Preparation Tips

Interview preparation tips for other job seekers - I have completed my graduation recently

Front Office Executive Interview Questions & Answers

Radisson Hotels user image Anonymous

posted on 15 Apr 2022

I applied via Approached by Company and was interviewed in Oct 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Why do you want to switch the job?
    • Add your answer
  • Q2. Where do you want to see yourself in next 5 years
    • Add your answer
Round 3 - One-on-one 

(1 Question)

  • Q1. How soon can you join us?
    • Add your answer

Front Office Associate Interview Questions & Answers

ITC Hotels user image Anonymous

posted on 7 Feb 2025

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I was interviewed before Feb 2024.

Round 1 - HR 

(4 Questions)

  • Q1. Can you provide additional information about yourself that is not included in your CV?
  • Ans. 

    I am a passionate traveler and have visited over 20 countries.

    • Passionate traveler

    • Visited over 20 countries

    • Enjoy experiencing different cultures

    • Answered by AI
    Add your answer
  • Q2. What is your family background?
  • Ans. 

    My family background is diverse and includes a mix of professions and cultural backgrounds.

    • My family consists of individuals from various professions such as doctors, teachers, engineers, and business owners.

    • We come from different cultural backgrounds including Indian, Chinese, and American.

    • Family gatherings are always a mix of different languages, cuisines, and traditions.

    • Growing up in such a diverse family has taught...

    • Answered by AI
    Add your answer
  • Q3. Why do you want to join Front office?
  • Ans. 

    I want to join Front office because I enjoy interacting with people, organizing tasks, and providing excellent customer service.

    • Enjoy interacting with people

    • Organizing tasks efficiently

    • Providing excellent customer service

    • Opportunity to learn and grow in a dynamic environment

    • Answered by AI
    Add your answer
  • Q4. Your strength and weakness?
  • Ans. 

    My strength is my attention to detail and my weakness is my tendency to overthink.

    • Strength: Attention to detail - I always ensure that tasks are completed accurately and thoroughly.

    • Weakness: Overthinking - I sometimes spend too much time analyzing situations and decisions.

    • Example: In my previous role, my attention to detail helped me catch errors before they became bigger issues. However, my tendency to overthink somet

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be patient during the interview.

Front Office Associate Interview Questions & Answers

Oberoi Group of Hotels user image Anonymous

posted on 20 Aug 2021

I applied via LinkedIn and was interviewed in Mar 2021. There were 5 interview rounds.

Interview Questionnaire 

6 Questions

  • Q1. Tell me about yourself ?
    • Add your answer
  • Q2. Who is president of France?
  • Ans. 

    Emmanuel Macron is the current President of France.

    • Emmanuel Macron was elected as the President of France in 2017.

    • He is a former investment banker and served as the Minister of Economy, Industry and Digital Affairs before becoming the President.

    • Macron is known for his pro-European Union stance and his efforts to reform the French economy.

    • Answered by AI
    Add your answer
  • Q3. How many states US have?
  • Ans. 

    The United States has 50 states.

    • The United States is made up of 50 states.

    • Each state has its own government and laws.

    • The states are divided into five regions: Northeast, South, Midwest, West, and Pacific.

    • The capital of the United States is Washington D.C., which is not a state but a federal district.

    • Answered by AI
    Add your answer
  • Q4. Some numeric questions
    • Add your answer
  • Q5. Tell me any recent news.
    • Add your answer
  • Q6. Why do you want to be in hospitality?
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Always be confident while giving your answers that will reflect a positive impression on interviewer and it will increase your chances to get hired.

Front Office Executive Interview Questions & Answers

Oberoi Group of Hotels user image Anonymous

posted on 14 Jan 2024

Interview experience
4
Good
Difficulty level
Easy
Process Duration
4-6 weeks
Result
Selected Selected

I applied via Company Website and was interviewed in Dec 2023. There was 1 interview round.

Round 1 - One-on-one 

(5 Questions)

  • Q1. Tell me about myself
  • Ans. Good morning sir/madam It's my pleasure to introduce myself to you My name is Anandi Singh I'm 21 years old i live in araria bihar i have family of 4 i have completed my bachelor degree in bachelor of arts (hons) in political science from saharsa ignou study center 86009. Along with my degree, Frankfin institute of airhostess training from siliguri. My strength are self motivated and hardworking person and i have stro...
    • Answered Anonymously
    Add your answer
  • Q2. 1.What is my strength and weakness. 2. Why should you hire me. 3. Reason behind to leaving my last job.
  • Ans. 1.My Strength-I'm quick learner, I'm a positive thinker, and eager to learn new things. My Weakness-Sometimes i feel shy in front of guests otherwise im very confident person . I concentrate on one thing at a time 2. If you hire me ,it will be great platform to show my skills,whatever goal i set. I insure to complete them. 3. In order enhance my skill set i'm looking for better opportunity.
    • Answered Anonymously
    Add your answer
  • Q3. 1. What is my role model? 2. What are my future plans? 3. How did my family support me?
    • Add your answer
  • Q4. 1. My role model my parents, siblings, my institute teacher, friend. 2. I could also become an independent consultant within the hotel management as this is an area which is very much in demand, and it wo...
    • Add your answer
  • Q5. About Sallary and
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Thank You sir/madam you giving me this opportunity....
More about working at The Fern Residency

The Fern Residency Interview FAQs

How many rounds are there in The Fern Residency Senior Front Office Associate interview for experienced candidates?
The Fern Residency interview process for experienced candidates usually has 2 rounds. The most common rounds in the The Fern Residency interview process for experienced candidates are Resume Shortlist and HR.

Tell us how to improve this page.

The Fern Residency Interviews By Designations

Interview Questions for Popular Designations

The Fern Residency Senior Front Office Associate Interview Process for Experienced

based on 1 interview

Interview experience

3
  
Average
View more

Interview Questions from Similar Companies

Taj Hotels Resorts and Palaces Interview Questions
4.2
 • 121 Interviews
Oberoi Group of Hotels Interview Questions
4.1
 • 87 Interviews
ITC Hotels Interview Questions
4.1
 • 85 Interviews
Marriott International Interview Questions
4.2
 • 78 Interviews
Radisson Hotels Interview Questions
4.1
 • 75 Interviews
Lemon Tree Hotels Interview Questions
4.2
 • 45 Interviews
Hyatt Regency Interview Questions
4.1
 • 43 Interviews
FabHotels Interview Questions
3.0
 • 34 Interviews
THE LEELA PALACES HOTELS & RESORTS Interview Questions
4.0
 • 26 Interviews
Crowne Plaza Interview Questions
4.0
 • 22 Interviews
View all

The Fern Residency Senior Front Office Associate Reviews and Ratings

based on 1 review

4.0/5

Rating in categories

4.0

Skill development

3.0

Work-life balance

3.0

Salary

3.0

Job security

3.0

Company culture

3.0

Promotions

3.0

Work satisfaction

Explore 1 Review and Rating
The Fern Residency Salaries in India
General Manager
22 salaries
unlock blur

₹0 L/yr - ₹0 L/yr

Executive Accountant
18 salaries
unlock blur

₹0 L/yr - ₹0 L/yr

Executive Housekeeper
18 salaries
unlock blur

₹0 L/yr - ₹0 L/yr

Operations Manager
16 salaries
unlock blur

₹0 L/yr - ₹0 L/yr

HR Executive
14 salaries
unlock blur

₹0 L/yr - ₹0 L/yr

Explore more salaries
Compare The Fern Residency with

Lemon Tree Hotels

4.1
Compare

Ginger Hotels

4.1
Compare

ITC Hotels

4.1
Compare

Taj Hotels Resorts and Palaces

4.2
Compare
Popular Calculators
Are you paid fairly?
Monthly In-hand Salary Calculator
Gratuity Calculator
HRA Calculator
Salary Hike Calculator
Did you find this page helpful?
Yes No
write
Share an Interview