Jaypee Hotels Front Office Receptionist Interview Questions and Answers

Q1. Why you want to shift from your current job?
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Q1. What is c form ? Any accident happend during your shift and how you deal with it?
Ans. 
C form is a document used in business transactions to claim tax exemption on interstate sales.
• C form is used in India for claiming tax exemption on interstate sales.

• It is a document issued by the buyer to the seller.

• The seller can then use the C form to claim tax exemption from their respective state government.

• C form is valid for a specific period and needs to be submitted within the specified time frame.

• Failure to su...read more
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Q1. What are your salary expectations?
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Q1. Why should we hire you?
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Q1. Why do you want to join the company?
Ans. 
I am passionate about providing exceptional customer service and believe in the company's values and mission.
• I admire the company's commitment to customer satisfaction

• I resonate with the company's values and culture

• I am excited about the opportunity to contribute to a successful team
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Q2. What skills do you possess to be suitable for this job?
Ans. 
I possess excellent communication skills, strong organizational abilities, and a friendly demeanor.
• Strong communication skills - able to effectively interact with clients and colleagues

• Organizational abilities - capable of managing multiple tasks and prioritizing effectively

• Friendly demeanor - able to create a welcoming and positive atmosphere for visitors

• Proficient in using office equipment and software

• Ability to hand...read more
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How can you attract more customers to the area?

Q1. Introduce yourself
Ans. 
I am a dedicated and experienced Front Office Executive with a strong background in customer service and administrative tasks.
• I have X years of experience in managing front office operations

• Skilled in handling customer inquiries and resolving issues efficiently

• Proficient in using office software and managing appointments

• Strong communication and interpersonal skills

• Ability to multitask and prioritize tasks effectively
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Q2. What have you learnt from previous organization?
Ans. 
I have learnt effective communication, time management, and problem-solving skills from my previous organization.
• Effective communication with clients and colleagues

• Time management to prioritize tasks and meet deadlines

• Problem-solving skills to handle challenging situations

• Adaptability to different work environments and team dynamics
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Q1. Describe about yourself?
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Q2. Why want to work with marriott?
Ans. 
I want to work with Marriott because of their reputation for exceptional service, global presence, and opportunities for growth.
• Marriott is known for providing exceptional service to guests, which aligns with my passion for customer satisfaction.

• The company has a strong global presence, offering opportunities to work in different locations and cultures.

• Marriott is committed to employee development and growth, providing...read more
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Q1. General knowledge based questions?
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Q2. Basic front office operations questions?
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Q1. Where would you like to see yourself after 05 years?
Ans. 
In 5 years, I envision myself as a seasoned Front Office Executive, leading a team and implementing innovative strategies to enhance guest experience.
• Leading a team of front office staff

• Implementing innovative strategies to improve guest experience

• Continuing professional development to stay updated with industry trends
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Q2. Family background
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Q1. Qu1) what does ur father do? Qu2) what did u learned from ur internships? Qu3) what did u learn in front office department in hotel? Qu) What are your expectations from us? Qu) How to handle outsider call?...read more
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Q1. Qu)Tell me something about yourself Qu) What will be ur reaction if you get selected?
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Q1. I need work in your company how can i get
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Q2. I have experience 4 years in coffee shop
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Q3. I am Barista and cashier and I know how to deal customer I have this all experience I manage everything in the coffee shop
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Q4. Just last I have question if you have any doubt you talk to me I give your all answer
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Q1. Why you want to join ?
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Q2. Tell me about you
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Q1. About work experience
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Q2. STRONG PART ABOUT ME
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Q1. When can you join
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Q2. Nothing much thats all
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