Filter interviews by
I applied via Naukri.com and was interviewed before Oct 2021. There were 5 interview rounds.
As a Housekeeping Team Leader, I will check the room for maintenance, plumbing, and renovation needs.
Check for any maintenance issues such as broken furniture, faulty electrical appliances, or damaged walls.
Inspect the plumbing system for leaks, clogs, or any other issues that may affect the guest's stay.
Assess if the room needs any renovation work such as new paint, carpeting, or updated fixtures.
Ensure that all ameni...
To clean a marble floor, start by sweeping or vacuuming the floor to remove any loose dirt and debris. Then, mix a mild detergent with warm water and use a soft mop or cloth to gently scrub the floor. Rinse the floor with clean water and dry it thoroughly to prevent water spots. Finally, polish the floor with a marble-specific polish to restore its shine.
Sweep or vacuum the floor to remove loose dirt and debris
Mix a mi...
There are typically three steps in cleaning a floor: preparation, cleaning, and finishing.
Preparation involves removing any obstacles or furniture from the floor.
Cleaning includes sweeping or vacuuming the floor to remove loose dirt and debris.
Finishing involves mopping or scrubbing the floor with appropriate cleaning solutions.
We use a variety of cleaning chemicals depending on the specific task and surface.
We use disinfectants for killing germs and bacteria.
We use degreasers for removing grease and oil stains.
We use glass cleaners for streak-free cleaning of windows and mirrors.
We use carpet cleaners for deep cleaning carpets.
We use bathroom cleaners for sanitizing and removing stains in bathrooms.
We use floor cleaners for mopping and maint...
Top trending discussions
posted on 5 Nov 2023
I applied via Recruitment Consulltant and was interviewed in Oct 2023. There were 2 interview rounds.
posted on 12 Aug 2024
I applied via Company Website and was interviewed in Jul 2024. There was 1 interview round.
My name is Sarah Johnson.
My name is Sarah
Last name is Johnson
Common name in English-speaking countries
posted on 5 May 2024
I applied via Approached by Company and was interviewed in Jun 2024. There was 1 interview round.
Experienced housekeeping supervisor with a passion for maintaining cleanliness and organization in all areas.
Over 5 years of experience in housekeeping management
Strong attention to detail and organizational skills
Proven track record of leading and motivating a team to achieve high standards
Familiar with industry best practices and safety regulations
Excellent communication and problem-solving abilities
posted on 3 Jan 2024
I applied via LinkedIn and was interviewed before Jan 2023. There were 2 interview rounds.
posted on 5 Nov 2023
I applied via Approached by Company and was interviewed before Nov 2022. There were 2 interview rounds.
Housekeeping involves cleaning and maintaining the cleanliness of a building or facility.
Housekeeping includes tasks such as dusting, vacuuming, mopping, and organizing.
It is important for preventing the spread of germs and maintaining a safe and healthy environment.
Housekeeping can also involve laundry services, making beds, and restocking supplies.
Examples of housekeeping settings include hotels, hospitals, offices,
Guest satisfaction can be achieved by providing excellent customer service, maintaining cleanliness, and addressing any issues promptly.
Provide excellent customer service by being friendly, attentive, and responsive to guests' needs.
Maintain cleanliness in guest rooms and common areas to create a comfortable and inviting environment.
Address any issues or complaints promptly and effectively to ensure guest satisfaction.
...
Listen actively, empathize, apologize, offer solutions, follow up
Listen to the guest's complaint without interrupting
Empathize with the guest's feelings and show understanding
Apologize for the inconvenience caused
Offer solutions or alternatives to resolve the issue
Follow up with the guest to ensure their satisfaction
posted on 27 Feb 2023
I applied via Company Website and was interviewed before Feb 2022. There were 4 interview rounds.
Situation Handling, Different different mind screening questions
posted on 28 Jun 2020
I applied via Naukri.com and was interviewed in Dec 2019. There was 1 interview round.
To control amenities cost, one can implement various strategies.
Conduct regular audits to identify areas of wastage
Negotiate with suppliers for better prices
Implement energy-saving measures
Encourage guests to reuse towels and linens
Track inventory and usage to avoid overstocking
Train staff on cost-saving practices
Consider outsourcing certain amenities
Monitor and analyze expenses regularly
To clean a WC, start by pouring a cleaning solution into the bowl and scrubbing with a brush. Then, clean the exterior with a disinfectant.
Pour cleaning solution into the bowl
Scrub the bowl with a brush
Clean the exterior with a disinfectant
Use gloves and protective eyewear
Flush the toilet after cleaning
based on 1 review
Rating in categories
Guest Service Associate
24
salaries
| ₹1 L/yr - ₹3.2 L/yr |
Team Lead
15
salaries
| ₹2.4 L/yr - ₹4.5 L/yr |
Assistant Manager
10
salaries
| ₹4.2 L/yr - ₹7 L/yr |
Front Office Associate
7
salaries
| ₹1.6 L/yr - ₹2.8 L/yr |
Guest Service Assistant
7
salaries
| ₹1.6 L/yr - ₹2 L/yr |
ITC Hotels
Taj Hotels Resorts and Palaces
Oberoi Group of Hotels
THE LEELA PALACES HOTELS & RESORTS