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Tatvartha Health Customer Support Executive Interview Questions and Answers

Updated 31 Aug 2024

Tatvartha Health Customer Support Executive Interview Experiences

1 interview found

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed before Aug 2023. There were 3 interview rounds.

Round 1 - Aptitude Test 

Basic knowledge of English

Round 2 - HR 

(1 Question)

  • Q1. Why into this profile
  • Ans. 

    I am passionate about helping customers and resolving their issues efficiently.

    • I have a strong background in customer service and enjoy interacting with people.

    • I have excellent communication skills and can handle difficult situations with ease.

    • I am detail-oriented and strive to provide the best possible support to customers.

    • I enjoy problem-solving and finding creative solutions to customer inquiries.

    • I believe in the im...

  • Answered by AI
Round 3 - Behavioral 

(1 Question)

  • Q1. How can you handle the profile?
  • Ans. 

    I can handle the profile by utilizing my strong communication skills, problem-solving abilities, and customer service experience.

    • Utilize strong communication skills to effectively interact with customers

    • Utilize problem-solving abilities to address customer issues and provide solutions

    • Utilize customer service experience to ensure customer satisfaction and retention

  • Answered by AI

Interview questions from similar companies

I applied via Company Website and was interviewed before Jun 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. What is customer sapoot executive
  • Ans. 

    A customer support executive is a professional who provides assistance and guidance to customers regarding products or services.

    • Resolves customer queries and complaints

    • Provides product information and technical support

    • Maintains customer records and feedback

    • Ensures customer satisfaction and retention

    • May involve sales and upselling

    • Examples: call center representative, help desk technician, customer service agent

  • Answered by AI

Interview Preparation Tips

Topics to prepare for Amazon Sellers Services Customer Support Executive interview:
  • Customer sapoot executive
Interview preparation tips for other job seekers - Hello sir I am Rahul Jha my job for customer sapoot executive
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(1 Question)

  • Q1. Tell me about your self

Interview Questionnaire 

1 Question

  • Q1. How can i bring more sellers to amazon for selling their services
  • Ans. 

    To bring more sellers to Amazon, focus on building a strong reputation, offering competitive pricing, and providing excellent customer service.

    • Offer competitive pricing to attract sellers

    • Build a strong reputation through positive reviews and testimonials

    • Provide excellent customer service to retain sellers and attract new ones

    • Offer incentives such as free shipping or promotional deals to entice sellers to join

    • Utilize so...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - brush up your basics , prepare yourself as per the job role
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. Explain about your self
  • Q2. Education background
Round 2 - One-on-one 

(1 Question)

  • Q1. Explain about your self

I applied via Company Website and was interviewed before Jun 2021. There were 15 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. What is customer sapoot executive
  • Ans. 

    A customer support executive is a professional who provides assistance and guidance to customers regarding products or services.

    • Resolves customer queries and complaints

    • Provides product information and troubleshooting assistance

    • Maintains customer records and feedback

    • Ensures customer satisfaction and retention

    • May involve communication through various channels like phone, email, chat, or social media

  • Answered by AI
Round 3 - Aptitude Test 

What is customer sapoot executive

Round 4 - Technical 

(1 Question)

  • Q1. What is customer sapoot executive
  • Ans. 

    A customer support executive is a professional who provides assistance and guidance to customers regarding products or services.

    • They handle customer queries and complaints through various channels such as phone, email, or chat.

    • They ensure customer satisfaction by resolving issues and providing solutions.

    • They may also provide product or service information, process orders, and handle returns or refunds.

    • They need to have...

  • Answered by AI
Round 5 - One-on-one 

(1 Question)

  • Q1. What is customer sapoot executive
  • Ans. 

    A customer support executive is a professional who provides assistance and guidance to customers regarding products or services.

    • Resolves customer queries and complaints

    • Provides product information and troubleshooting assistance

    • Maintains customer records and feedback

    • Ensures customer satisfaction and retention

    • May involve handling customer calls, emails, or chats

    • Requires excellent communication and problem-solving skills

  • Answered by AI
Round 6 - Group Discussion 

What is customer sapoot executive

Round 7 - Assignment 

What is customer sapoot executive

Round 8 - Case Study 

What is customer sapoot executive

Round 9 - Group Discussion 

What is customer sapoot executive

Round 10 - Coding Test 

What is customer sapoot executive

Round 11 - Case Study 

What is customer sapoot executive

Round 12 - Assignment 

What is customer sapoot executive

Round 13 - One-on-one 

(1 Question)

  • Q1. What is customer sapoot executive
  • Ans. 

    A customer support executive is a professional who provides assistance and guidance to customers regarding products or services.

    • Resolves customer queries and complaints

    • Provides product information and technical support

    • Maintains customer records and feedback

    • Ensures customer satisfaction and retention

    • May involve sales and upselling

    • Examples: call center representative, technical support specialist, customer service agent

  • Answered by AI
Round 14 - Coding Test 

What is customer sapoot 6

Round 15 - HR 

(1 Question)

  • Q1. What is customer sapoot executive
  • Ans. 

    A customer support executive is a professional who provides assistance and guidance to customers regarding products or services.

    • Resolves customer queries and complaints

    • Provides information about products or services

    • Assists customers in placing orders or making payments

    • Maintains customer records and follows up on their issues

    • Ensures customer satisfaction and retention

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Hello sir I am Rahul Jha my job for customer sapoot executive
Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
No response

I applied via Naukri.com and was interviewed in Dec 2024. There were 2 interview rounds.

Round 1 - Assignment 

Please allow me some time to complete the project for the assignment.

Round 2 - Group Discussion 

First, we will understand all the group members, then we will comprehend the tasks, and after that, we will determine who is best suited for which task and who excels in what areas.

Interview Preparation Tips

Topics to prepare for Amazon Sellers Services Sales Executive interview:
  • Sales
  • Data entry
  • Baise acount
  • Canva
  • Social Media
  • Photography
  • Photo Editing
  • MS Office
  • Excel
Interview preparation tips for other job seekers - I, Priyank Dwivedi, will work with integrity and diligence, and I will strive to share the full extent of my experience with all of you.
Interview experience
3
Average
Difficulty level
Easy
Process Duration
2-4 weeks
Result
Selected Selected

I applied via LinkedIn and was interviewed in Dec 2024. There were 2 interview rounds.

Round 1 - Aptitude Test 

General basic assessment.

Round 2 - MCQ 

(1 Question)

  • Q1. They will give you few PDFs to read and then MCQ from that.

Interview Preparation Tips

Interview preparation tips for other job seekers - So the job application process will start from emailing them to the MCQ. Then if selected you'll receive email with next steps which involves Skype chat(no involvement of voice call or video, only chat). Then after the technical setup you need to email them again that you're done with that, after that you'll get another mail with a link to choose a starting date.
On the starting date you'll again message one person(Yashima Kamra) on Skype, they'll give you 'Zulip'(it's an open source chat system, interface is kind of like Discord but too basic) access. Now you need to message in an assigned group in Zulip. The Zulip part is 'Training' in real but good luck getting any support from the other person. He/she will just give you commands, and if you ask any questions or ask for assistance to understand the new process they'll simply ignore that.
Then if you're lucky like me one day they'll report that you're ate fault, you haven't reported so they've revoked your Zulip access.

I have joined there or you can say hoped to work atleast(as it was 4 hours/day job) but that's not possible it seems.

If you're looking for jobs here I'd suggest to give it a try ofcourse so that people can actually know about this company's rubbish people.
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Mar 2023. There were 3 interview rounds.

Round 1 - Aptitude Test 

It’s normal include logical ,maths English verbal questions

Round 2 - Technical 

(1 Question)

  • Q1. OOP concept,what is object ,class abstraction,interface type of interface with examples
Round 3 - HR 

(1 Question)

  • Q1. Tell me about your self ,your strength and weakness , scenario based questions

Interview Questionnaire 

1 Question

  • Q1. How to chat with customers proffessionally
  • Ans. 

    To chat with customers professionally, maintain a polite and friendly tone, actively listen to their concerns, provide accurate information, offer solutions, and follow up if necessary.

    • Use a polite and friendly tone throughout the conversation

    • Listen actively to the customer's concerns and empathize with their situation

    • Provide accurate and relevant information to address their queries

    • Offer appropriate solutions or alter...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident so that u could crack all the task given by the company

Tatvartha Health Interview FAQs

How many rounds are there in Tatvartha Health Customer Support Executive interview?
Tatvartha Health interview process usually has 3 rounds. The most common rounds in the Tatvartha Health interview process are Aptitude Test, HR and Behavioral.
How to prepare for Tatvartha Health Customer Support Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Tatvartha Health. The most common topics and skills that interviewers at Tatvartha Health expect are English, Communication Skills, Customer Retention, customer support and Customer Handling.

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Tatvartha Health Customer Support Executive Interview Process

based on 1 interview

Interview experience

5
  
Excellent
View more

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Tatvartha Health Customer Support Executive Reviews and Ratings

based on 1 review

5.0/5

Rating in categories

4.0

Skill development

4.0

Work-life balance

4.0

Salary

4.0

Job security

4.0

Company culture

3.0

Promotions

4.0

Work satisfaction

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₹3 L/yr - ₹3.2 L/yr

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