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Tata Tele Business Services Product Sales Specialist Interview Questions and Answers
Tata Tele Business Services Product Sales Specialist Interview Experiences
1 interview found
Anonymous
Selected
I applied via Recruitment Consulltant and was interviewed in Mar 2024. There was 1 interview round.
(2 Questions)
- Q1. Current Role, Revenue, product knowledge, pressure handling.
- Q2. Spoke all about the product with clear use cases, also answered my current roles and responsibilities.
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- Q2. Why join Vodafone Idea?
(1 Question)
- Q1. What do you know about Jira tool?
(1 Question)
- Q1. When can you join?
(1 Question)
- Q1. Work experience
(1 Question)
- Q1. Work experience
(1 Question)
- Q1. Salary discussion
Selected
I applied via Approached by Company and was interviewed in Sep 2023. There were 2 interview rounds.
(2 Questions)
- Q1. Tell me about yourself
- Q2. Explained current, previous work ex, how I landed in product and what do I expect from Airtel.
(2 Questions)
- Q1. What will you do I customers start cancelling the order on the Urban company?
- Ans.
I will analyze the reasons for cancellations, address any issues, improve customer experience, and implement strategies to retain customers.
Analyze the reasons for cancellations to identify any common issues or trends
Address any issues that are leading to cancellations, such as poor service quality or pricing concerns
Improve customer experience by enhancing service offerings, providing better communication, or offering...
- Q2. Solved it as a typical B2C churn problem by identifying potential reasons - experience related, pricing related, technical etc. And prepare a roadmap to fix one by one.
Selected
I applied via LinkedIn and was interviewed before Dec 2023. There were 2 interview rounds.
Kernel, c, debug, test, parellel, platform
(2 Questions)
- Q1. Strength weakness, mission, goal
- Q2. Situation, conflict, cooperation, salary
Selected
I applied via campus placement at Symbiosis Institute of Business Management (SIBM), Pune and was interviewed before Sep 2023. There was 1 interview round.
(2 Questions)
- Q1. Why do you want to join Vi?
- Ans.
I want to join Vi because of its innovative products and strong market presence.
Exciting opportunity to work with cutting-edge technology
Strong brand reputation in the market
Opportunity for career growth and development
Passionate about the telecom industry
- Q2. Which role do you aim to take up at Vi?
- Ans.
I aim to take up the role of Product Manager at Vi to drive product strategy, innovation, and growth.
I have a strong background in product management with experience in developing and launching successful products.
I am passionate about understanding customer needs and translating them into product features.
I have a track record of collaborating with cross-functional teams to deliver high-quality products on time and wi...
Interview Preparation Tips
I applied via campus placement at Indian Institute of Management (IIM), Lucknow
(3 Questions)
- Q1. Give an example of how you have handled a challenge in the workplace before.
- Q2. Walk us through your CV.
- Q3. What are your hobbies and interests?
Interview Preparation Tips
§ Interact with Seniors and friends to learn more about the company
§ Research online for company-specific preparation
§ Be good with your CV and HR questions.
§ Don’t be over smart
§ Be lively inside the interview room.
I applied via Company Website and was interviewed in Jul 2021. There were 3 interview rounds.
(1 Question)
- Q1. Technical Knowledge, experience in technical field
(1 Question)
- Q1. Salary discussion & notice period
Interview Preparation Tips
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I applied via Recruitment Consultant and was interviewed before Jan 2019. There were 4 interview rounds.
Interview Questionnaire
7 Questions
- Q1. What are your achievements in driving Customer Delight ?
- Ans.
I have consistently driven customer delight by improving product features and providing exceptional customer support.
Implemented a new feature that increased customer satisfaction by 20%
Developed a customer support team that reduced response time by 50%
Conducted customer surveys and used feedback to improve product usability
Created a loyalty program that increased customer retention by 15%
Received multiple positive cus
- Q2. What is you career goal ?
- Q3. How do balance your work/family time?
- Q4. Will you compromise on your integrity to please a customer?
- Q5. Job Loyalty vs Ambition.....what’s your take ?
- Q6. How digitally connected are you ?
- Q7. What’s your take on Customer Delight cs a Happy Customer ?
- Ans.
Customer delight goes beyond just a happy customer. It involves exceeding expectations and creating a memorable experience.
Customer delight is about creating an emotional connection with the customer
It involves going above and beyond to exceed expectations
It can lead to customer loyalty and positive word-of-mouth
Examples include personalized experiences, surprise gifts, and exceptional customer service
Interview Preparation Tips
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Tata Tele Business Services Product Sales Specialist Interview Process
based on 1 interview
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Tata Tele Business Services Product Sales Specialist Reviews and Ratings
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Rating in categories
|
Manager
91
salaries
|  ₹8.5 L/yr - ₹18 L/yr |
|
Partner Account Manager
54
salaries
| ₹7.9 L/yr - ₹17.5 L/yr |
|
Deputy Manager
53
salaries
| ₹5.4 L/yr - ₹10 L/yr |
|
Senior Manager
39
salaries
| ₹15 L/yr - ₹31.5 L/yr |
|
Corporate Sales Executive
38
salaries
| ₹2.5 L/yr - ₹5 L/yr |
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