Tata Hitachi Construction Machinery Product Support Manager Interview Questions and Answers

Q1. Describe the Recently attended Breakdown Vehicle & exject problem in Vehicle. How can Resolve the problem/Issue.
Ans. 
Recently attended breakdown vehicle had a faulty alternator. Resolved by replacing the alternator.
• The vehicle had a problem with the alternator.

• The issue was resolved by replacing the faulty alternator.

• Ensured proper installation and testing of the new alternator.

• Provided customer with instructions on how to prevent similar issues in the future.
Answered by AI
View 1 more answer

Q1. What is Job role , Key skill & family status. You really excited to be part of our organisation.
Ans. 
The job role of an Engineer-Customer Support involves providing technical assistance and resolving customer issues.
• Job role: Engineer-Customer Support

• Key skill: Technical troubleshooting and problem-solving

• Family status: Not applicable to job role

• Example: Providing technical assistance to customers via phone or email

• Example: Resolving customer issues related to product functionality

• Example: Troubleshooting technical pr
Answered by AI
Add your answer

Written test quz papersolve needed 80% 15 qus

Q1. Machine knowladge maintenence service etc
Add your answer
Q2. How you do service machinr
Add your answer
Q3. How you manager service and warrenty issu
Add your answer
Q4. Customer handling inwarrenty
Add your answer
Q5. Bussines and seals expand
Add your answer

Q1. What is major complaint in previous company how it solved
Add your answer
Q2. Steering hard to work
Add your answer
Q3. First 7 Steps diagnosis process
Ans. 
The first 7 steps in the diagnosis process involve gathering information, conducting tests, and analyzing results.
• 1. Gather patient's medical history and symptoms.

• 2. Perform physical examination.

• 3. Order relevant tests such as blood work or imaging.

• 4. Review test results and compare with normal ranges.

• 5. Formulate differential diagnoses based on findings.

• 6. Conduct further tests if necessary.

• 7. Confirm final diagnosis
Answered by AI
Add your answer

It was a general aptitude test with knowing of english and some rationalizations.

Q1. Technical round was generally all about the technical stuffs from Mechanical Engineering
Add your answer

Q1. Tell me about yourself
Add your answer
Q2. Long term and short term goals
Add your answer
Q3. Positives and negatives about yourself
Add your answer
Q4. How consistent you are at a thing
Add your answer