Talview Technical Support Executive Interview Questions and Answers

Q1. Why should I hire you
Ans. 
I have a proven track record of successfully leading teams and driving business growth.
• I have extensive experience in senior executive roles, including [specific roles and achievements].

• I possess strong leadership skills and have successfully managed large teams, resulting in increased productivity and profitability.

• I have a strategic mindset and a track record of developing and implementing effective business strategi...read more
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Q2. How to cold calling ,how to manage your team if your Team Leader is not available
Ans. 
To cold call effectively, research the target audience, prepare a script, and focus on building rapport. To manage a team without a Team Leader, establish clear communication channels, delegate tasks, and provide support.
• Research the target audience to understand their needs and preferences

• Prepare a script or talking points to guide the conversation

• Focus on building rapport and establishing a connection with the prospe...read more
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Q3. What is your salary expectations
Ans. 
I expect a competitive salary that reflects my experience, skills, and the responsibilities of the Senior Executive role.
• I am looking for a salary that is commensurate with my qualifications and the market value for this position.

• I have researched the salary range for Senior Executives in similar industries and locations.

• I am open to discussing the salary package based on the overall compensation package, including ben...read more
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Q4. Why are you want to join this company (xyz)
Ans. 
I want to join XYZ company because of its strong reputation, innovative culture, and opportunities for growth.
• Strong reputation: XYZ company has a proven track record of success and is highly regarded in the industry.

• Innovative culture: XYZ company encourages creativity and embraces new ideas, which aligns with my own approach to problem-solving.

• Opportunities for growth: XYZ company offers various career development pr...read more
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Q5. If customer say why am I purchase your product then how to handle you
Ans. 
Explain the unique value proposition of the product and how it solves the customer's problem.
• Acknowledge the customer's concern and ask them to elaborate on their needs

• Explain the unique features and benefits of the product

• Provide examples of how the product has helped other customers

• Offer a trial or demo of the product to showcase its value

• Address any specific concerns or objections the customer may have
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Q6. Customer is irritate and said I am getting a lot off call from your side then how to handle that call .
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Q7. After connecting the call customer start abusing you then what do you do
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Q1. What is your salary expectation?
Ans. 
My salary expectation is based on my experience, skills, and the industry standard for this position.
• Consider my years of experience in technical support

• Research industry standards for Technical Support Engineer salaries

• Factor in the cost of living in the area where the job is located
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Q2. What is your long term goal
Ans. 
My long term goal is to become a senior technical support engineer and eventually move into a management role.
• Continue to enhance my technical skills and knowledge through training and certifications

• Develop strong leadership and communication skills to effectively lead a team

• Work towards gaining experience in project management and strategic planning

• Seek opportunities for professional growth and advancement within the
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Q1. I got refral from a friend so i was directly interviewed
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Q2. What have you done in react js ?
Ans. 
I have developed multiple single-page applications using React JS.
• Created reusable components to improve code reusability

• Implemented state management using Redux for better data flow

• Utilized React Router for navigation between different pages

• Integrated APIs to fetch and display data dynamically
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Q3. What is javascript
Ans. 
JavaScript is a programming language commonly used for creating interactive effects within web browsers.
• JavaScript is a high-level, interpreted programming language.

• It is used to make web pages interactive and dynamic.

• JavaScript can be used for client-side and server-side development.

• Commonly used frameworks/libraries include React, Angular, and Node.js.
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Q4. Showyour projects
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Q5. What loibraries you used
Ans. 
I have used a variety of libraries in my projects, including React, Redux, Axios, and Material-UI.
• React

• Redux

• Axios

• Material-UI
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Sql, numpy, pandas, dictionary, pandas group by, merging

Q1. Normal questions
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Data structures, particularly strings, play a crucial role in problem-solving.

Q1. Please tell me about yourself.
Ans. First of all , thank you! For this opportunity to introduce my self. I am Akash kumar kushwaha, I was born in bihar 2001 , but I live in ghaziabad now. I m currently pursuing my b.tech from IMS engineering college ghaziabad. And I completed my 10th and 12th from co-operative uchh vidyalaya jagdishpur with score 60% in 10th and 65% in 12th . And my hobby is playing cricket and travelling.
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Q2. Why should we hire you?
Ans. 
I have a strong technical background, excellent problem-solving skills, and a passion for software development.
• I have a Bachelor's degree in Computer Science and 5 years of experience in software development.

• I am proficient in multiple programming languages such as Java, Python, and JavaScript.

• I have a track record of delivering high-quality code on time and within budget.

• I am a quick learner and always eager to stay u...read more
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Q3. What are your strength and weakness .
Ans. 
Strength: Problem-solving skills, Weakness: Impatience
• Strength: Strong problem-solving skills demonstrated through successful projects

• Weakness: Impatience when tasks take longer than expected, working on improving patience through time management techniques
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Q4. Why did you choose career in software developer.
Ans. 
Passion for problem-solving and creating innovative solutions drove me to pursue a career in software development.
• Fascination with technology and its potential to improve lives

• Enjoyment of logical thinking and coding challenges

• Desire to constantly learn and adapt in a fast-paced industry

• Previous experience in programming projects or internships
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Q1. What is your area of expertise in programming languages?
Ans. 
My area of expertise in programming languages is in web development, specifically with JavaScript, HTML, and CSS.
• Proficient in JavaScript for client-side scripting and server-side development with Node.js

• Experienced in building responsive and interactive web applications using HTML and CSS

• Familiar with popular frameworks and libraries like React, Angular, and Bootstrap
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Q2. What is JavaScript, and what are its benefits?
Ans. 
JavaScript is a high-level, interpreted programming language used for creating interactive websites.
• JavaScript is commonly used for client-side web development.

• It allows for dynamic content updates without reloading the page.

• JavaScript can be used to create interactive elements like forms, animations, and games.

• It is supported by all major web browsers.

• JavaScript can also be used for server-side development with Node.j
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Q1. What is latest technology you have worked on
Ans. 
I have worked on React Native for mobile app development.
• Developed a mobile app for a client using React Native

• Used Redux for state management

• Integrated with Firebase for real-time database and authentication

• Implemented push notifications using Firebase Cloud Messaging
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Q1. Why you want to join us
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