Interview Questions

  • Reviews
  • Salaries
  • Interview Questions
  • About Company
  • Benefits
  • Jobs
  • Office Photos
+ Contribute
notification
notification
Login
Upload Button Icon Add office photos
Engaged Employer

i

This company page is being actively managed by TAAZAA Team. If you also belong to the team, you can get access from here

TAAZAA Verified Tick

Compare button icon Compare button icon Compare
4.3

based on 131 Reviews

Filter interviews by

TAAZAA Customer Service Executive Interview Questions and Answers

Updated 15 Nov 2023

TAAZAA Customer Service Executive Interview Experiences

1 interview found

Customer Service Executive Interview Questions & Answers

user image Anonymous

posted on 15 Nov 2023

Interview experience
1
Bad
Difficulty level
Easy
Process Duration
4-6 weeks
Result
No response

I applied via Naukri.com and was interviewed in Oct 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. Can u do chats because Us team is overwhelmed and cant handle chats so need indian folk to do chat They were ready to pay but indian HR had other things in mind Worst HR team ever found in any company L...
  • Ans. 

    Yes, I am able to handle chats as part of my customer service responsibilities.

    • I have experience in handling customer inquiries and resolving issues through chat platforms.

    • I am proficient in typing and can effectively communicate with customers in a written format.

    • I am comfortable multitasking and can manage multiple chat conversations simultaneously.

    • I am familiar with using chat software and tools to provide efficient...

    • Answered by AI
    Add your answer
Round 3 - One-on-one 

(1 Question)

  • Q1. The round was with ipshitaaaaa 0 knowledge stupid talks and when u negotiate salary good luck Never telll them your variable tell them ur base otherwise their instincts would be alerted and u would be re...
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Dont join TAazaaaa
U might do okay with ur technical but their is entire team of HR lead by IP-ShITA that don’t have any good experience and decides things based on instincts rather than verifying things
And if u get caught by recruiter called Needhee goodluck they would waste ur months for interview

Top trending discussions

View All
Career Growth
2w
ammy11
Verified Icon
·
works at
Nablasol
Notice Period Issues
My new employer wants me to join by 8th Jan, my current employer is not leaving me till 24th which is a long time. I requested them to reduce notice period but they denied, what should I do? Can I join new company will 2 weeks are left to complete notice period in current company? can new company know about this? How can I tackle and get out of this situation?
Got a question about TAAZAA?
Ask anonymously on communities.

Interview questions from similar companies

Customer Support Executive Interview Questions & Answers

A3logics user image Anonymous

posted on 18 Aug 2024

Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(2 Questions)

  • Q1. Tell me about your experience
  • Ans. 

    I have over 5 years of experience in customer support roles, handling various inquiries and providing solutions.

    • Managed customer inquiries through phone, email, and chat

    • Resolved customer complaints and issues in a timely manner

    • Trained new team members on customer support processes

    • Utilized CRM software to track customer interactions

    • Implemented strategies to improve customer satisfaction ratings

    • Answered by AI
    Add your answer
  • Q2. How do you manage if client escalated on you ?
  • Ans. 

    Stay calm, listen actively, empathize, apologize if necessary, offer solutions, escalate if needed.

    • Remain calm and composed

    • Listen actively to understand the client's concerns

    • Empathize with the client's situation

    • Apologize if necessary, even if it's not your fault

    • Offer solutions or alternatives to address the issue

    • Escalate to a supervisor or higher authority if the situation requires it

    • Answered by AI
    Add your answer

Customer Care Executive Interview Questions & Answers

Junglee Games user image Anonymous

posted on 4 Sep 2021

I applied via Recruitment Consultant and was interviewed in Aug 2021. There were 3 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. Very Basic questions about your last work exp. and if you are comfortable with night and rotational shift.
    • Add your answer
  • Q2. Why you are choosing Us?
  • Ans. 

    We are choosing you because of your excellent reputation and commitment to customer satisfaction.

    • Your company has a strong track record of providing exceptional customer service.

    • We have heard positive feedback from other customers about their experiences with your company.

    • Your company's values align with our own, particularly in terms of prioritizing customer satisfaction.

    • We believe that working for your company will p...

    • Answered by AI
    Add your answer
  • Q3. First round was easy, it was a written test. It had 2 unseen passages and then 5-6 simple English fill in the blanks sentences.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Nothing specific just be yourself and confident don't worry if you don't know anything about gaming.
More about working at TAAZAA

TAAZAA Interview FAQs

How many rounds are there in TAAZAA Customer Service Executive interview?
TAAZAA interview process usually has 3 rounds. The most common rounds in the TAAZAA interview process are One-on-one Round and Resume Shortlist.
What are the top questions asked in TAAZAA Customer Service Executive interview?

Some of the top questions asked at the TAAZAA Customer Service Executive interview -

  1. Can u do chats because Us team is overwhelmed and cant handle chats so need ind...read more
  2. The round was with ipshitaaaaa 0 knowledge stupid talks and when u negotiate s...read more

Tell us how to improve this page.

TAAZAA Interviews By Designations

Interview Questions for Popular Designations

People are getting interviews through

based on 1 TAAZAA interview
Job Portal
100%
Low Confidence
?
Low Confidence means the data is based on a small number of responses received from the candidates.

Customer Service Executive Interview Questions from Similar Companies

Tech Mahindra Customer Service Executive Interview Questions
3.6
 • 115 Interviews
Wipro Customer Service Executive Interview Questions
3.7
 • 28 Interviews
HCLTech Customer Service Executive Interview Questions
3.5
 • 11 Interviews
TCS Customer Service Executive Interview Questions
3.7
 • 10 Interviews
Infosys Customer Service Executive Interview Questions
3.7
 • 9 Interviews
Hexaware Technologies Customer Service Executive Interview Questions
3.6
 • 3 Interviews
MMC Infotech Services Customer Service Executive Interview Questions
3.6
 • 3 Interviews
Mphasis Customer Service Executive Interview Questions
3.4
 • 2 Interviews
View all

Fast track your campus placements

Birla Institute of Technology (BIT), Ranchi Placement Questions
1 Interview
G L Bajaj Institute of Technology & Management, Greater Noida Placement Questions
1 Interview
View all
TAAZAA Salaries in India
Software Engineer
132 salaries
unlock blur

₹3.6 L/yr - ₹14.4 L/yr

Senior Software Engineer
75 salaries
unlock blur

₹8.5 L/yr - ₹26 L/yr

Associate Software Engineer
31 salaries
unlock blur

₹3 L/yr - ₹7 L/yr

QA Engineer
31 salaries
unlock blur

₹4.8 L/yr - ₹17 L/yr

Module Lead
30 salaries
unlock blur

₹15.1 L/yr - ₹30 L/yr

Explore more salaries
Compare TAAZAA with

Infosys

3.7
Compare

TCS

3.7
Compare

Wipro

3.7
Compare

HCLTech

3.5
Compare

Calculate your in-hand salary

Confused about how your in-hand salary is calculated? Enter your annual salary (CTC) and get your in-hand salary
Did you find this page helpful?
Yes No
write
Share an Interview