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TAAZAA Customer Service Executive Interview Questions and Answers

Updated 15 Nov 2023

TAAZAA Customer Service Executive Interview Experiences

1 interview found

Customer Service Executive Interview Questions & Answers

user image Anonymous

posted on 15 Nov 2023

Interview experience
1
Bad
Difficulty level
Easy
Process Duration
4-6 weeks
Result
No response

I applied via Naukri.com and was interviewed in Oct 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. Can u do chats because Us team is overwhelmed and cant handle chats so need indian folk to do chat They were ready to pay but indian HR had other things in mind Worst HR team ever found in any company L...
  • Ans. 

    Yes, I am able to handle chats as part of my customer service responsibilities.

    • I have experience in handling customer inquiries and resolving issues through chat platforms.

    • I am proficient in typing and can effectively communicate with customers in a written format.

    • I am comfortable multitasking and can manage multiple chat conversations simultaneously.

    • I am familiar with using chat software and tools to provide efficient...

    • Answered by AI
    Add your answer
Round 3 - One-on-one 

(1 Question)

  • Q1. The round was with ipshitaaaaa 0 knowledge stupid talks and when u negotiate salary good luck Never telll them your variable tell them ur base otherwise their instincts would be alerted and u would be re...
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Dont join TAazaaaa
U might do okay with ur technical but their is entire team of HR lead by IP-ShITA that don’t have any good experience and decides things based on instincts rather than verifying things
And if u get caught by recruiter called Needhee goodluck they would waste ur months for interview

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2w (edited)
easylobster11
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works at
Accenture
Confused between 2 offers
Hi all, I am having two offers- one from Infy (Kolkata) another from Deloitte (Hyd). Kolkata being my preferred location, while Deloitte offering 15k more monthly. (I know Hyd's expense will cancel this out eventually). Kindly suggest on what to do. This is my first switch. Thanks in advance.
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Interview questions from similar companies

Customer Support Executive Interview Questions & Answers

A3logics user image Anonymous

posted on 18 Aug 2024

Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(2 Questions)

  • Q1. Tell me about your experience
  • Ans. 

    I have over 5 years of experience in customer support roles, handling various inquiries and providing solutions.

    • Managed customer inquiries through phone, email, and chat

    • Resolved customer complaints and issues in a timely manner

    • Trained new team members on customer support processes

    • Utilized CRM software to track customer interactions

    • Implemented strategies to improve customer satisfaction ratings

    • Answered by AI
    Add your answer
  • Q2. How do you manage if client escalated on you ?
  • Ans. 

    Stay calm, listen actively, empathize, apologize if necessary, offer solutions, escalate if needed.

    • Remain calm and composed

    • Listen actively to understand the client's concerns

    • Empathize with the client's situation

    • Apologize if necessary, even if it's not your fault

    • Offer solutions or alternatives to address the issue

    • Escalate to a supervisor or higher authority if the situation requires it

    • Answered by AI
    Add your answer

Customer Care Executive Interview Questions & Answers

Junglee Games user image Anonymous

posted on 4 Sep 2021

I applied via Recruitment Consultant and was interviewed in Aug 2021. There were 3 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. Very Basic questions about your last work exp. and if you are comfortable with night and rotational shift.
    • Add your answer
  • Q2. Why you are choosing Us?
  • Ans. 

    We are choosing you because of your excellent reputation and commitment to customer satisfaction.

    • Your company has a strong track record of providing exceptional customer service.

    • We have heard positive feedback from other customers about their experiences with your company.

    • Your company's values align with our own, particularly in terms of prioritizing customer satisfaction.

    • We believe that working for your company will p...

    • Answered by AI
    Add your answer
  • Q3. First round was easy, it was a written test. It had 2 unseen passages and then 5-6 simple English fill in the blanks sentences.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Nothing specific just be yourself and confident don't worry if you don't know anything about gaming.
More about working at TAAZAA

TAAZAA Interview FAQs

How many rounds are there in TAAZAA Customer Service Executive interview?
TAAZAA interview process usually has 3 rounds. The most common rounds in the TAAZAA interview process are One-on-one Round and Resume Shortlist.
What are the top questions asked in TAAZAA Customer Service Executive interview?

Some of the top questions asked at the TAAZAA Customer Service Executive interview -

  1. Can u do chats because Us team is overwhelmed and cant handle chats so need ind...read more
  2. The round was with ipshitaaaaa 0 knowledge stupid talks and when u negotiate s...read more

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