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TAAZAA Customer Service Executive Interview Questions and Answers

Updated 15 Nov 2023

TAAZAA Customer Service Executive Interview Experiences

1 interview found

Customer Service Executive Interview Questions & Answers

user image Anonymous

posted on 15 Nov 2023

Interview experience
1
Bad
Difficulty level
Easy
Process Duration
4-6 weeks
Result
No response

I applied via Naukri.com and was interviewed in Oct 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all Resume tips
Round 2 - One-on-one 

(1 Question)

  • Q1. Can u do chats because Us team is overwhelmed and cant handle chats so need indian folk to do chat They were ready to pay but indian HR had other things in mind Worst HR team ever found in any company L...
  • Ans. 

    Yes, I am able to handle chats as part of my customer service responsibilities.

    • I have experience in handling customer inquiries and resolving issues through chat platforms.

    • I am proficient in typing and can effectively communicate with customers in a written format.

    • I am comfortable multitasking and can manage multiple chat conversations simultaneously.

    • I am familiar with using chat software and tools to provide efficient...

    • Answered by AI
    Add your answer
Round 3 - One-on-one 

(1 Question)

  • Q1. The round was with ipshitaaaaa 0 knowledge stupid talks and when u negotiate salary good luck Never telll them your variable tell them ur base otherwise their instincts would be alerted and u would be re...
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Dont join TAazaaaa
U might do okay with ur technical but their is entire team of HR lead by IP-ShITA that don’t have any good experience and decides things based on instincts rather than verifying things
And if u get caught by recruiter called Needhee goodluck they would waste ur months for interview

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Interview questions from similar companies

Customer Service Executive Interview Questions & Answers

Tech Mahindra user image Anonymous

posted on 27 Aug 2021

I applied via Referral and was interviewed before Aug 2020. There were 4 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. Tell me something about yourself
    • View 1 more answer
  • Q2. Why you want to join tech Mahindra
    • Add your answer
  • Q3. What's your memorable day of your life
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - You have to prepare about yourself and prepared about your desire

Customer Service Executive Interview Questions & Answers

HCLTech user image Anonymous

posted on 6 Jan 2022

I applied via Naukri.com and was interviewed before Jan 2021. There were 3 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. Convenient for night shift
    • Add your answer
  • Q2. You need to write a passage without grammer mistake. So kindly prepare your own topic
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Not tough. Anyone can get a job

Customer Service Executive Interview Questions & Answers

Tech Mahindra user image Anonymous

posted on 29 Jun 2021

I applied via Walk-in and was interviewed before Jun 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. About your self ???
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Give the interview without fear .
Be confident

Customer Service Executive Interview Questions & Answers

Tech Mahindra user image Anonymous

posted on 20 Dec 2020

I applied via Naukri.com and was interviewed in Jun 2020. There were 3 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. What are the components of customer satisfaction?
  • Ans. 

    Components of customer satisfaction include quality of product/service, responsiveness, empathy, communication, and problem-solving.

    • Quality of product/service

    • Responsiveness

    • Empathy

    • Communication

    • Problem-solving

    • Answered by AI
    View 4 more answers
  • Q2. Why is there a need of customer support?
  • Ans. 

    Customer support is essential for resolving customer issues and ensuring customer satisfaction.

    • Customer support helps customers with their queries and concerns

    • It provides a platform for customers to voice their opinions and feedback

    • It helps in building customer loyalty and trust

    • It can lead to increased sales and revenue

    • Examples include technical support, product assistance, and billing inquiries

    • Answered by AI
    Add your answer
  • Q3. What were you doing in the past?
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be calm and be polite and cautious with the set of words you choose. Avoid informal slangs. Be positive and be focused as to I have to get that job no matter what.

Customer Service Executive Interview Questions & Answers

Tech Mahindra user image Anonymous

posted on 17 Dec 2020

I applied via Walk-in and was interviewed before Dec 2019. There were 5 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. (1) Normal intro ... (2)Prepare any topic like favorite trip and Delhi metro
    • Add your answer
  • Q2. Tell me about your hobbies
    • Add your answer
  • Q3. Tell me about your strength
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - During the interview always be confident in first round Or in time of introducing yourself because if you give your first round in proper way and within fluency then definitely your interviewers will show intrest towards you for second round never be hesitate in very first round of interview.
And we always need to know about the company for which we are going to introducing ourselves.

Customer Service Executive Interview Questions & Answers

Tech Mahindra user image Anonymous

posted on 11 Feb 2021

I applied via Referral and was interviewed before Feb 2020. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Self introduction and hobby and job related question.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be simple as you need don't be oversmart. They are looking for your patience.

Customer Service Executive Interview Questions & Answers

Wipro user image Anonymous

posted on 26 Feb 2021

Interview Questionnaire 

1 Question

  • Q1. What is wipro
    • Add your answer

Customer Service Executive Interview Questions & Answers

Wipro user image Anonymous

posted on 3 May 2021

Interview Questionnaire 

1 Question

  • Q1. How will you handle Customers
  • Ans. 

    I will handle customers by actively listening to their concerns, empathizing with their situation, and providing prompt and effective solutions.

    • Actively listen to customers to understand their needs and concerns

    • Show empathy and understanding towards customers' situations

    • Provide prompt and effective solutions to address customers' issues

    • Maintain a positive and professional attitude throughout the interaction

    • Follow up wi

    • Answered by AI
    View 22 more answers

Customer Service Executive Interview Questions & Answers

Wipro user image Anonymous

posted on 21 Mar 2021

I applied via Referral and was interviewed before Mar 2020. There were 5 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Intro, strength and weakness with example, about studies , about hobbies with tricky questions, to sign a contract.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Selection process of Wipro is too good,
my advice is don't lie during interview, everything will be fine.
Contribute & help others!
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More about working at TAAZAA

TAAZAA Interview FAQs

How many rounds are there in TAAZAA Customer Service Executive interview?
TAAZAA interview process usually has 3 rounds. The most common rounds in the TAAZAA interview process are One-on-one Round and Resume Shortlist.
What are the top questions asked in TAAZAA Customer Service Executive interview?

Some of the top questions asked at the TAAZAA Customer Service Executive interview -

  1. Can u do chats because Us team is overwhelmed and cant handle chats so need ind...read more
  2. The round was with ipshitaaaaa 0 knowledge stupid talks and when u negotiate s...read more

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