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T-Systems ICT India

3.8
based on 888 Reviews
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HCLTech Interview Questions and Answers

Updated 17 Aug 2024
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Q1. Architecture of Splunk in current org and how team is managing it, Any customization has been done or not

Ans.

Our Splunk architecture consists of a distributed deployment with indexers and search heads. We have customized it to meet our specific needs.

  • We have a distributed deployment with multiple indexers and search heads

  • We have customized our Splunk deployment to meet our specific needs

  • We use Splunk for log management, security monitoring, and business analytics

  • Our team manages the Splunk deployment and ensures it is running smoothly

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Q2. What do you know about T-Systems

Ans.

T-Systems is a global IT services and consulting company headquartered in Germany.

  • Provides end-to-end solutions for digital transformation

  • Offers cloud computing, cybersecurity, IoT, and SAP services

  • Part of the Deutsche Telekom group

  • Has over 37,000 employees worldwide

  • Clients include BMW, Daimler, and Volkswagen

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Q3. How to deal with Angry customer

Ans.

Listen actively, empathize, apologize, offer solutions, follow up

  • Listen to the customer's concerns without interrupting

  • Empathize with the customer's emotions and show understanding

  • Apologize for any inconvenience caused, even if it wasn't your fault

  • Offer solutions to address the customer's issue or concern

  • Follow up with the customer to ensure their satisfaction and resolve any remaining issues

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Q4. Expected CTC nd location preference

Ans.

Expected CTC and location preference

  • My expected CTC is negotiable based on the job responsibilities and company's compensation structure. As for location, I am open to relocation for the right opportunity.

  • I am looking for a competitive salary package and a location that is convenient for me to commute.

  • I am willing to consider opportunities that offer growth potential and a location that suits my lifestyle.

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Q5. How to migrate DC?

Ans.

Migrating a domain controller involves careful planning and execution to ensure minimal downtime and data loss.

  • Assess current DC environment and plan migration strategy

  • Prepare new DC hardware and software

  • Transfer FSMO roles and DNS settings

  • Test migration in a lab environment before production

  • Update group policies and ensure replication is working properly

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Q6. Challenges in Presales

Ans.

Presales challenges involve understanding customer needs, competitive landscape, and creating compelling solutions.

  • Understanding customer needs and pain points

  • Navigating the competitive landscape

  • Creating compelling solutions tailored to customer requirements

  • Managing time constraints and deadlines

  • Building strong relationships with customers and internal teams

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Interview Process at HCLTech

based on 14 interviews
3 Interview rounds
Technical Round - 1
Technical Round - 2
HR Round
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