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Swiggy Senior Cluster Manager Interview Questions and Answers

Updated 20 Aug 2024

Swiggy Senior Cluster Manager Interview Experiences

1 interview found

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via LinkedIn and was interviewed before Aug 2023. There were 3 interview rounds.

Round 1 - One-on-one 

(2 Questions)

  • Q1. What is KPI of your profile.
  • Ans. 

    The key performance indicators (KPIs) of my profile as a Sr. Cluster Manager include sales targets, team performance, customer satisfaction, and operational efficiency.

    • Achieving and exceeding sales targets set for the cluster

    • Monitoring and improving team performance through regular reviews and training

    • Ensuring high levels of customer satisfaction through quality service delivery

    • Optimizing operational efficiency to redu

  • Answered by AI
  • Q2. What are the initiatives you have taken during your tenure
  • Ans. 

    Implemented various initiatives to improve team performance and drive business growth.

    • Introduced new sales strategies to increase revenue by 20%

    • Implemented training programs to enhance team skills and productivity

    • Launched customer loyalty programs to improve retention rates

    • Led cross-functional projects to streamline operations and reduce costs

  • Answered by AI
Round 2 - Technical 

(2 Questions)

  • Q1. Why do you choose Swiggy ?
  • Ans. 

    I choose Swiggy for its wide range of restaurant options, quick delivery service, and user-friendly app.

    • Wide range of restaurant options

    • Quick delivery service

    • User-friendly app

  • Answered by AI
  • Q2. Difficult situation in your carrier & how you overcome it.
  • Ans. 

    I faced a difficult situation when a key team member resigned suddenly, but I overcame it by redistributing responsibilities and providing support to the remaining team members.

    • Identify the root cause of the issue

    • Communicate openly with the team about the situation

    • Reassign tasks and responsibilities to ensure smooth operations

    • Provide additional support and resources to the remaining team members

    • Monitor progress closely

  • Answered by AI
Round 3 - HR 

(2 Questions)

  • Q1. What is your Current CTC.
  • Ans. 

    My current CTC is INR 12 lakhs per annum.

    • My current CTC is INR 12 lakhs per annum

    • I am currently earning INR 1,00,000 per month

    • My total compensation package is INR 12,00,000 per year

  • Answered by AI
  • Q2. Goal for your future .
  • Ans. 

    To continuously learn and grow in my career, taking on new challenges and responsibilities to reach my full potential.

    • Continuously seek opportunities for professional development and growth

    • Set specific, measurable goals to track progress

    • Take on leadership roles to expand skills and experience

    • Example: Obtain a leadership position within the company within the next 2 years

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Be honest, Mention in CV what you capable of what you are upto.

Interview questions from similar companies

I applied via Referral and was interviewed in May 2019. There was 1 interview round.

Interview Questionnaire 

5 Questions

  • Q1. All operation releted questions
  • Q2. How you will improve NPS
  • Ans. 

    To improve NPS, I would focus on enhancing customer experience, training and empowering employees, and implementing feedback systems.

    • Enhance customer experience by providing personalized service and resolving issues promptly

    • Train and empower employees to deliver exceptional service and handle customer complaints effectively

    • Implement feedback systems like surveys and suggestion boxes to gather customer insights and addr

  • Answered by AI
  • Q3. How you will manage if you are from other field
  • Q4. How you will increase coversion
  • Ans. 

    To increase conversion, I will focus on improving customer experience, optimizing marketing strategies, and enhancing product displays.

    • Enhance customer experience through personalized interactions and excellent service

    • Optimize marketing strategies by targeting the right audience and utilizing social media platforms

    • Improve product displays to attract attention and highlight key features

    • Offer promotions and discounts to ...

  • Answered by AI
  • Q5. What are the challenges you face on daily basis how you handle them.

Interview Preparation Tips

Interview preparation tips for other job seekers - Be cool when you go for interview prepare what you on daily basis in store

I applied via Campus Placement and was interviewed before Jun 2021. There were 2 interview rounds.

Round 1 - Technical 

(1 Question)

  • Q1. College project related questions
Round 2 - HR 

(1 Question)

  • Q1. Family related questions

Interview Preparation Tips

Interview preparation tips for other job seekers - I joined lenskart as an optometrist and now I am a Store Manager.
Great company for growth.

I applied via Naukri.com and was interviewed before Oct 2020. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Brief introduction and definition of sales
  • Ans. 

    Sales is the process of selling products or services to customers in exchange for money.

    • Sales involves identifying potential customers and their needs

    • Salespeople use various techniques to persuade customers to make a purchase

    • Sales can be done through various channels such as in-person, online, or over the phone

    • Effective sales requires building relationships with customers and providing excellent customer service

    • Example...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Dress smartly and answer confidently

I applied via Campus Placement and was interviewed in Jun 2021. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. About the store sop's.
  • Q2. Very easy interview.

Interview Preparation Tips

Interview preparation tips for other job seekers - Nothing to explain but the interview was so easy for experience candidate.

Interview Questionnaire 

1 Question

  • Q1. Tell me about yourself?

I applied via Naukri.com and was interviewed in Mar 2021. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. There asked question related the retail operation

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident well groomed

I applied via Company Website and was interviewed before Nov 2020. There were 4 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. Business analysis, case study was given
  • Q2. About experience

Interview Preparation Tips

Interview preparation tips for other job seekers - Best experience it was group interview with the panel of HR,ZM.

I applied via Company Website and was interviewed in Mar 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

Test name is AON it is totally waste of time because not a single question in test was related to job profile

Interview Preparation Tips

Interview preparation tips for other job seekers - Go with positive attitude
And be ready for AON

I applied via Referral and was interviewed in Aug 2022. There were 2 interview rounds.

Round 1 - Aptitude Test 

Related to scientific question

Round 2 - HR 

(2 Questions)

  • Q1. Related to technical
  • Q2. What type of ability you have and what is your strength

Interview Preparation Tips

Interview preparation tips for other job seekers - Always keep calm and listen all the questions which he or she raise then answer them very politely and humbleness

Swiggy Interview FAQs

How many rounds are there in Swiggy Senior Cluster Manager interview?
Swiggy interview process usually has 3 rounds. The most common rounds in the Swiggy interview process are One-on-one Round, Technical and HR.

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Swiggy Senior Cluster Manager Interview Process

based on 1 interview

Interview experience

4
  
Good
View more

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