10+ Interview Questions and Answers

Swiggy earns through delivery charges, commission from restaurant partners, advertising, cloud kitchen, and financial institutional partners.

• Swiggy charges Rs.20-40 per order as delivery charges.

• They earn a commission of 24% - 28% per order from restaurant partners.

• Swiggy earns through advertising on their platform.

• They have cloud kitchens which help them earn more revenue.

• Swiggy has financial institutional partners such as banks and UPI which help them earn more revenue.

I will highlight the benefits of advertising and show how it can increase their revenue and customer base.

• Explain how advertising can attract new customers and increase revenue

• Provide examples of successful advertising campaigns in the restaurant industry

• Highlight the importance of staying competitive in the market

• Offer a variety of advertising options to fit their budget and goals

Yes, I am familiar with Vlookup and pivot table.

• Vlookup is a function in Excel used to search for a specific value in a table and return a corresponding value from another column.

• Pivot table is a tool used to summarize and analyze large amounts of data in Excel.

• I have used both Vlookup and pivot table extensively in my previous sales roles to analyze sales data and make informed decisions.

• For example, I have used Vlookup to match customer names with their corresponding sales ...read more

To convince restaurant partners for advertisement, focus on the benefits of increased exposure and revenue.

• Highlight the potential increase in foot traffic and revenue from advertising

• Provide examples of successful partnerships with other restaurants

• Offer a variety of advertising options to fit their budget and needs

• Emphasize the importance of reaching a wider audience through advertising

• Provide data on the effectiveness of advertising in the restaurant industry

Swiggy is an online food ordering and delivery platform that connects customers with local restaurants.

• Swiggy charges a commission fee from restaurants for every order placed through their platform.

• They offer a variety of cuisines and delivery options, including express delivery and scheduled delivery.

• Swiggy also has a subscription service called Swiggy Super, which offers free delivery and other benefits for a monthly fee.

• They have expanded their services to include grocery ...read more

Swiggy is an online food ordering and delivery platform that connects customers with local restaurants.

• Swiggy charges a commission fee from restaurants for every order placed through their platform.

• They offer a wide range of cuisines and have tie-ups with various restaurants.

• Swiggy also has its own delivery fleet to ensure timely and efficient delivery.

• They have a subscription-based loyalty program called Swiggy Super.

• Swiggy has expanded to over 500 cities in India and has re...read more

I look for cleanliness, quality of food, service, ambiance, and value for money.

• Cleanliness of the restaurant and kitchen

• Quality of food and presentation

• Service provided by the staff

• Ambiance and atmosphere of the restaurant

• Value for money in terms of pricing and portion size

To convince a non boarded restaurant, showcase the benefits of partnering with us.

• Highlight the increase in revenue and foot traffic that comes with being on our platform

• Emphasize the marketing and promotional support we provide to our partners

• Offer a trial period or special promotion to incentivize them to join

• Provide testimonials or case studies from other restaurants that have seen success with us

To improve restaurant sales, focus on menu engineering, customer service, marketing, and staff training.

• Analyze sales data to identify popular and profitable menu items, and adjust menu accordingly.

• Train staff to upsell and provide excellent customer service to increase customer satisfaction and loyalty.

• Implement marketing strategies such as social media campaigns, loyalty programs, and special promotions to attract new customers and retain existing ones.

• Invest in staff train...read more

Increasing wallet share involves building stronger relationships with existing customers and offering them additional products or services.

• Identify customers with the potential to increase their spending

• Offer personalized recommendations based on their past purchases

• Provide excellent customer service to build trust and loyalty

• Create incentives for customers to purchase more, such as loyalty programs or discounts

• Continuously communicate with customers to stay top of mind and o...read more

To onboard a new restaurant, we need to follow a structured process that includes training, setting up systems, and providing ongoing support.

• Create a detailed onboarding plan that covers all aspects of the restaurant's operations

• Train the restaurant staff on our products, services, and systems

• Set up the necessary equipment and software to ensure smooth operations

• Provide ongoing support and guidance to the restaurant to help them succeed

• Regularly review the restaurant's perfo...read more

I will onboard restaurants by providing training on our products, setting up their account, and offering ongoing support.

• Provide training on our products and services

• Assist in setting up their account and menu on our platform

• Offer ongoing support and assistance for any issues or questions

• Ensure smooth transition and integration of their restaurant into our system

Revenue can be generated by increasing customer base, partnering with more restaurants, and offering premium services.

• Acquire new customers through targeted marketing campaigns

• Partner with more restaurants to increase the variety of food options

• Offer premium services such as faster delivery or exclusive discounts to attract high-value customers

• Implement surge pricing during peak hours to increase revenue

• Explore new revenue streams such as advertising or data monetization