Swiggy Sales Manager Interview Questions and Answers

Q1. Tell me about yourself?
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Q1. Previous experience
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Q1. Can you tell me about your self
Ans. 
Experienced sales manager with a proven track record in driving revenue growth and building high-performing teams.
• 10+ years of experience in sales management

• Successfully exceeded sales targets by 20% for three consecutive years

• Led a team of 15 sales representatives and consistently coached them to achieve their goals

• Implemented effective sales strategies resulting in a 30% increase in customer acquisition

• Strong negotia...read more
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Q2. Self introduction, your name, where you belongs from and where you currently residing and about your family about your qualifications and about your job experience and job role and about hobbies and intere...read more
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Q1. What is swiggy business model?
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Q2. How swiggy earns such as there are 5 different ways swiggy earns. Delivery charges Rs.20-40 per order Commission from restaurant partners 24% -28% per order Advertising Cloud kitchen Financial instituti...read more
Ans. 
Swiggy earns through delivery charges, commission from restaurant partners, advertising, cloud kitchen, and financial institutional partners.
• Swiggy charges Rs.20-40 per order as delivery charges.

• They earn a commission of 24% - 28% per order from restaurant partners.

• Swiggy earns through advertising on their platform.

• They have cloud kitchens which help them earn more revenue.

• Swiggy has financial institutional partners su...read more
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Q3. How will you onboard a restaurant who don’t wants to join?
Ans. 
To onboard a restaurant that doesn't want to join, I would focus on building trust, showcasing the benefits, addressing concerns, and offering incentives.
• Build trust by establishing a personal connection and understanding their needs

• Highlight the benefits of joining, such as increased visibility, customer reach, and potential revenue growth

• Address their concerns and objections by providing solutions and addressing any ...read more
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Q4. Will tell them about what how will they make profit after onboard as Swiggy partners
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Q5. How to convince a restaurant partners for advertisement!
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Q6. Tell them what they will get by advertising their business on Swiggy application
Ans. 
Advertising on Swiggy app can increase visibility, attract new customers, and boost sales.
• Increased visibility to millions of Swiggy users

• Attract new customers who are looking for food options on the app

• Boost sales by offering exclusive deals and discounts to Swiggy users

• Access to Swiggy's data analytics to track customer behavior and preferences

• Opportunity to showcase menu items and promotions through Swiggy's marketi...read more
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Q7. Do you know about Vlookup and pivot table ?
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Q8. Yes I do know it’s actually used for data validation and keeping the date is proper manner
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Q9. Do you know about excel?
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Q10. Yes I do know it’s used for storing the data for reference
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There is 20 questions you need to answer atleast 12 questions to qualify

Q1. Excel test and vlookup and pivot table test
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Q2. Vlookup and pivot table test
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Q1. Why should we hire you?
Ans. 
I have a proven track record of exceeding sales targets and leading successful sales teams.
• I have consistently achieved or surpassed sales targets in my previous roles.

• I have successfully managed and motivated sales teams to achieve their goals.

• I have strong communication and negotiation skills, which are essential for sales management.

• I am highly organized and detail-oriented, ensuring efficient sales processes and cu...read more
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Q2. Tell them about you work and your strong in what
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Q3. How much salary do you expect?
Ans. 
I expect a competitive salary that reflects my experience and the responsibilities of the Sales Manager role.
• Research the average salary range for Sales Managers in your industry and location.

• Consider your years of experience, skills, and track record of success in sales.

• Highlight any additional responsibilities or specialized knowledge that may warrant a higher salary.

• Be prepared to negotiate and discuss benefits and ...read more
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Q4. Tell them how much you expect
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Q1. Tell me about your self
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Q2. How do you improve resturant sales
Ans. 
To improve restaurant sales, focus on menu engineering, customer service, marketing, and staff training.
• Analyze sales data to identify popular and profitable menu items, and adjust menu accordingly.

• Train staff to upsell and provide excellent customer service to increase customer satisfaction and loyalty.

• Implement marketing strategies such as social media campaigns, loyalty programs, and special promotions to attract ne...read more
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Q3. How do you increase wallet share
Ans. 
Increasing wallet share involves building stronger relationships with existing customers and offering them additional products or services.
• Identify customers with the potential to increase their spending

• Offer personalized recommendations based on their past purchases

• Provide excellent customer service to build trust and loyalty

• Create incentives for customers to purchase more, such as loyalty programs or discounts

• Continu...read more
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Q4. What are parameters you look in a restaurant
Ans. 
I look for cleanliness, quality of food, service, ambiance, and value for money.
• Cleanliness of the restaurant and kitchen

• Quality of food and presentation

• Service provided by the staff

• Ambiance and atmosphere of the restaurant

• Value for money in terms of pricing and portion size
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Q1. Roles and responsibilities
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Q1. Tell me about yourself
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Q2. Tell me about your career
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Q1. How to onboard new restaurant
Ans. 
To onboard a new restaurant, we need to follow a structured process that includes training, setting up systems, and providing ongoing support.
• Create a detailed onboarding plan that covers all aspects of the restaurant's operations

• Train the restaurant staff on our products, services, and systems

• Set up the necessary equipment and software to ensure smooth operations

• Provide ongoing support and guidance to the restaurant t...read more
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Q2. How to convince a non boarded restaurant
Ans. 
To convince a non boarded restaurant, showcase the benefits of partnering with us.
• Highlight the increase in revenue and foot traffic that comes with being on our platform

• Emphasize the marketing and promotional support we provide to our partners

• Offer a trial period or special promotion to incentivize them to join

• Provide testimonials or case studies from other restaurants that have seen success with us
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Q1. Same question but different hierarchy
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Q2. Practical situation handling
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Q1. Nothing, after completing 3 rounds getting pass on all levels but still get to hear not selected, when asked about the reason, no reply
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Having candidates meet with multiple interviewers allows the company to ask candidates about different types of business situations and to get multiple points of feedback.

In a second round case interview next week, I’ll be giving a presentation of a case to a panel. Does this type of interview fit into the candidate-driven type, or is it the pre-structured type
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