Surana Motors Interview Questions and Answers

No, working hours and leaves are not according to preferred condition.

• Working hours and leaves are typically determined by the organization's policies and requirements.

• Community advisors may have to work evenings, weekends, and holidays to accommodate community events and meetings.

• Leaves are usually granted based on the organization's leave policy and may require prior approval.

• Examples of leave types include vacation

Sales growth in a district or market depends on various factors such as competition, customer demand, and marketing strategies.

• Sales growth can be achieved by identifying and targeting new customer segments.

• Analyzing competition and adapting to market trends can help in increasing sales.

• Effective marketing strategies such as promotions, discounts, and advertising can attract more customers.

• Providing excellent customer ...read more

To satisfy an angry customer, listen actively, empathize, apologize, offer a solution, and follow up.

• Listen actively to the customer's concerns and let them vent their frustrations.

• Empathize with the customer by acknowledging their feelings and showing understanding.

• Apologize sincerely for any inconvenience or negative experience they have had.

• Offer a solution or options to resolve the issue and meet their needs.

• Follow...read more

To increase sales, focus on improving customer experience, implementing effective marketing strategies, and optimizing sales processes.

• Enhance customer experience by providing excellent service and personalized recommendations

• Implement targeted marketing campaigns to reach a wider audience

• Optimize sales processes by analyzing data and identifying areas for improvement

• Offer promotions, discounts, or loyalty programs to ...read more

Leadership qualities can be demonstrated through effective communication, decision-making, and team management.

• Demonstrate effective communication skills by clearly conveying expectations and providing feedback

• Show strong decision-making abilities by analyzing information, considering alternatives, and taking decisive action

• Exhibit effective team management by delegating tasks, motivating team members, and fostering a