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Storm Overseas Customer Service Associate Interview Questions and Answers

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I applied via Naukri.com and was interviewed in Aug 2021. There were 5 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. OTC cycle depth, journal entries, Billing depth, cash app depth, dispute management in depth,

Interview Preparation Tips

Interview preparation tips for other job seekers - Waste of time to attend the interview, because position senior associate but they will take interview like manager position, minimum they will take atleast 1hr in pannel interview .. Max if u answer all also they will not hire..
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(1 Question)

  • Q1. Related to past experience and current role
Round 2 - Technical 

(1 Question)

  • Q1. Same as in 1st round
Round 3 - HR 

(1 Question)

  • Q1. Salary Negotiation

I applied via Recruitment Consultant and was interviewed in Oct 2021. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Waste of time they don't hire the people instead of that they will just take interview and will reject you even if you answer 100% and they won'trespondback, but they will take senior manager interview ins...

Interview Preparation Tips

Interview preparation tips for other job seekers - Please avoid the CC instead of wasting your time.

I applied via LinkedIn and was interviewed before Nov 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. What you are currently doing?
  • Q2. Why are you changing job?

Interview Preparation Tips

Interview preparation tips for other job seekers - You can join it there is nothing which you’ll dislike. Just prepare yourself well before hr round
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Aug 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - One-on-one 

(3 Questions)

  • Q1. Why are you leaving current role
  • Q2. What are your expertise
  • Q3. How can you contribute if we hire you

Interview Preparation Tips

Interview preparation tips for other job seekers - Must be Confident to show up your skills and responsibilities of your current or previous role

I applied via Naukri.com and was interviewed in Nov 2021. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. RFP process

Interview Preparation Tips

Interview preparation tips for other job seekers - Lot of patience required since there are multiple rounds

I applied via Naukri.com and was interviewed in Jun 2021. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Complete manual testing questions

Interview Preparation Tips

Interview preparation tips for other job seekers - It was nice and interview panel gave me enough time to listen and gave advice to understand requirements

I applied via Naukri.com and was interviewed in May 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Group Discussion 

Test of public speaking skill

Round 3 - Case Study 

Interpretation skill testing

Round 4 - One-on-one 

(1 Question)

  • Q1. Interview was taken by manger of the applied department

Interview Preparation Tips

Interview preparation tips for other job seekers - Just Follow the instruction given by HR. They are trained and co-operative
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Company Website and was interviewed in Oct 2023. There were 3 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Future goals, expectations
Round 2 - Aptitude Test 

Details regarding the job

Round 3 - One-on-one 

(1 Question)

  • Q1. Future goals, expectations
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Company Website and was interviewed in Dec 2023. There were 2 interview rounds.

Round 1 - Technical 

(1 Question)

  • Q1. Data cleaning and extraction
Round 2 - One-on-one 

(1 Question)

  • Q1. Various situation based scenarios

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