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Startrek Logistics

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3.6

based on 45 Reviews

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Startrek Logistics Customer Service Representative Interview Questions and Answers

Updated 13 Oct 2022

Startrek Logistics Customer Service Representative Interview Experiences

1 interview found

Customer Service Representative Interview Questions & Answers

user image Anonymous

posted on 13 Oct 2022

I applied via Naukri.com and was interviewed in Apr 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(3 Questions)

  • Q1. Tell me about yourself
    • Add your answer
  • Q2. What is customer service
  • Ans. 

    Customer service is the act of providing assistance and support to customers before, during, and after a purchase.

    • Customer service involves actively listening to customers and addressing their concerns

    • It includes providing accurate information about products or services

    • Customer service also involves resolving issues and complaints in a timely and satisfactory manner

    • It can be provided through various channels such as ph...

    • Answered by AI
    Add your answer
  • Q3. How was your last weekend
    • Add your answer
Round 3 - Technical 

(1 Question)

  • Q1. Brief discription about customer support
  • Ans. 

    Customer support involves providing assistance and resolving issues for customers.

    • Customer support is about listening to customers and understanding their needs

    • It involves providing timely and accurate information to customers

    • Customer support also includes resolving complaints and issues in a professional and courteous manner

    • Effective communication and problem-solving skills are essential for providing good customer su...

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - It's a work from home jobe basically.you have to manage your own laptop and wifi for the job.

Top trending discussions

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Interview Tips & Stories
2w
gandalfthepurple
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works at
MicroEnergy Credits, Corp.
SQL and Python Interview Tips needed ASAP!
My SQL and Python technical round is in 3 days and I need a list of important topics to practice for Python. I have worked on NumPy and Pandas libraries at my current workplace. Need an exhaustive list of topics that you guys have been asked in DA/BA role interviews. The interview is for a Big4 company. Any help is much appreciated!
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Interview questions from similar companies

Customer Service Representative Interview Questions & Answers

FedEx Express user image nabeeha

posted on 17 Jun 2024

Interview experience
4
Good
Difficulty level
Easy
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Company Website and was interviewed in May 2024. There was 1 interview round.

Round 1 - interview 

(1 Question)

  • Q1. Can you describe the fedex history
  • Ans. 

    FedEx is a global courier delivery services company founded in 1971.

    • Founded in 1971 by Frederick W. Smith

    • Originally named Federal Express

    • Revolutionized the industry with overnight delivery services

    • Expanded globally through acquisitions like TNT Express

    • Answered by AI
    Add your answer

Customer Service Representative Interview Questions & Answers

FedEx Express user image Anonymous

posted on 21 Nov 2022

I applied via Walk-in and was interviewed before Nov 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

General aptitude test and general questions on the job role

Round 3 - HR 

(2 Questions)

  • Q1. Gerenal HR test and salary questions
    • Add your answer
  • Q2. Another about the salary
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Good company and nice ambience . Good to work with

Customer Service Representative Interview Questions & Answers

FedEx Express user image Anonymous

posted on 21 Dec 2021

I applied via Referral and was interviewed before Dec 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Basic questions are asked about myself, previous experience etc
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be prepared with any topic of your choice to speak for 2 to 3 minutes.

Customer Service Representative Interview Questions & Answers

FedEx Express user image nabeeha

posted on 17 Jun 2024

Interview experience
4
Good
Difficulty level
Easy
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Company Website and was interviewed in May 2024. There was 1 interview round.

Round 1 - interview 

(1 Question)

  • Q1. Can you describe the fedex history
  • Ans. 

    FedEx is a global courier delivery services company founded in 1971.

    • Founded in 1971 by Frederick W. Smith

    • Originally named Federal Express

    • Revolutionized the industry with overnight delivery services

    • Expanded globally through acquisitions like TNT Express

    • Answered by AI
    Add your answer

Inside Sales Representative Interview Questions & Answers

FedEx Express user image Anonymous

posted on 18 Jun 2024

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Jun 2023. There were 2 interview rounds.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Tell me something about yourself
    • Add your answer
  • Q2. Strength and weakness
    • Add your answer
Round 2 - One-on-one 

(2 Questions)

  • Q1. Why should we hire you
    • Add your answer
  • Q2. Describe 5 years goals
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Simple

Customer Service Representative Interview Questions & Answers

FedEx Express user image Anonymous

posted on 21 Nov 2022

I applied via Walk-in and was interviewed before Nov 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Aptitude Test 

General aptitude test and general questions on the job role

Round 3 - HR 

(2 Questions)

  • Q1. Gerenal HR test and salary questions
    • Add your answer
  • Q2. Another about the salary
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Good company and nice ambience . Good to work with

Customer Service Representative Interview Questions & Answers

FedEx Express user image Anonymous

posted on 21 Dec 2021

I applied via Referral and was interviewed before Dec 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Basic questions are asked about myself, previous experience etc
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be prepared with any topic of your choice to speak for 2 to 3 minutes.
More about working at Startrek Logistics

Startrek Logistics Interview FAQs

How many rounds are there in Startrek Logistics Customer Service Representative interview?
Startrek Logistics interview process usually has 3 rounds. The most common rounds in the Startrek Logistics interview process are Resume Shortlist, HR and Technical.
What are the top questions asked in Startrek Logistics Customer Service Representative interview?

Some of the top questions asked at the Startrek Logistics Customer Service Representative interview -

  1. What is customer serv...read more
  2. Brief discription about customer supp...read more

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