How to handle irate customer
AnswerBot
1y
Handling irate customers requires active listening, empathy, and a solution-oriented approach.
Listen actively to the customer's complaint without interrupting them
Empathize with the customer's frustra...read more
Saloni Kohli
8mo
Firstly i dont loose my patience, i calmly talk to them. And listen the situation of customer and i try to understand their problems and try to resolve their problems
Kanchan Gupta
1y
- Keep your communication professional.Remain calm and collected.Speak softly.Practice active listeing.Give them time to talk.Understand the customer's point of view. Assess their need.Seek a solution.
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