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Starconnect Business Solutions Customer Support Associate Interview Questions and Answers

Updated 5 Nov 2024

Starconnect Business Solutions Customer Support Associate Interview Experiences

1 interview found

Interview experience
3
Average
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Oct 2024. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Tell me about you self
  • Q2. What is your expertise in this field and what is your work experience what you will do in your past job
  • Ans. 

    I have 3 years of experience in customer support, specializing in resolving technical issues and providing excellent service.

    • 3 years of experience in customer support

    • Specialize in resolving technical issues

    • Provide excellent customer service

    • Handled escalated customer complaints

    • Trained new team members on customer support procedures

  • Answered by AI

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. Which colour do you like and why?
  • Q2. Why did you left previous job?
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(1 Question)

  • Q1. Tell me about yourself.

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't go for salary here, go for experience.
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Group Discussion 

Women empowerment, Covid19 impact

Round 2 - One-on-one 

(2 Questions)

  • Q1. Introduce yourself
  • Ans. 

    I am a dedicated and experienced customer support associate with a passion for helping customers resolve their issues.

    • Experienced in handling customer inquiries and providing solutions

    • Skilled in using CRM systems to track customer interactions

    • Strong communication and problem-solving skills

    • Ability to remain calm and professional in high-pressure situations

  • Answered by AI
  • Q2. What do you know about the company
  • Ans. 

    Company is a leading provider of customer support solutions.

    • Company offers 24/7 customer support services

    • Company has a strong focus on customer satisfaction

    • Company uses advanced technology to streamline customer support processes

  • Answered by AI
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Naukri.com and was interviewed in Apr 2024. There were 3 interview rounds.

Round 1 - Assignment 

Assignment was good and I really build my confidence by attending the test

Round 2 - Still didn't taken 

(2 Questions)

  • Q1. Introduction hobbies and interests
  • Q2. Likes and dislikes about your city
Round 3 - Didn't taken 

(4 Questions)

  • Q1. Still they didn't taken
  • Q2. They haven't taken
  • Q3. Not conducted the 3rd round
  • Q4. Waiting for the 3rd round

Interview Preparation Tips

Interview preparation tips for other job seekers - Give your best interest an interview.Thank you!
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in May 2024. There were 2 interview rounds.

Round 1 - Aptitude Test 

English history general knowledge

Round 2 - HR 

(2 Questions)

  • Q1. Self introduction
  • Q2. Customer support associate
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Referral and was interviewed in Apr 2023. There were 5 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. What is Amazon?
  • Ans. 

    Amazon is a multinational technology company that focuses on e-commerce, cloud computing, digital streaming, and artificial intelligence.

    • Founded in 1994 by Jeff Bezos

    • Started as an online bookstore and expanded to sell a wide range of products

    • Offers services such as Amazon Prime, Amazon Web Services, and Amazon Music

    • Employs over 1 million people worldwide

    • Known for its customer-centric approach and fast delivery

    • Has a mar

  • Answered by AI
Round 3 - HR 

(1 Question)

  • Q1. What is Amazon work?
  • Ans. 

    Amazon work refers to the various job opportunities available at Amazon, a multinational technology company.

    • Amazon work includes a wide range of roles such as customer support, software development, logistics, and marketing.

    • Employees at Amazon are expected to work in a fast-paced and dynamic environment, with a focus on customer satisfaction.

    • Amazon offers competitive salaries, benefits, and opportunities for career gro...

  • Answered by AI
Round 4 - One-on-one 

(2 Questions)

  • Q1. Why are you joined the Amazon ?
  • Ans. 

    I joined Amazon because of its reputation as a customer-centric company and its commitment to innovation and growth.

    • Amazon is known for its customer-centric approach, which aligns with my passion for providing excellent customer support.

    • I was attracted to Amazon's commitment to innovation and its focus on constantly improving the customer experience.

    • Amazon's growth and global presence provide exciting opportunities for...

  • Answered by AI
  • Q2. Why did you join Amazon?
  • Ans. 

    I joined Amazon because of its reputation as a customer-centric company and its focus on innovation and growth.

    • I was attracted to Amazon's customer-centric approach, which aligns with my passion for providing excellent customer service.

    • Amazon's commitment to innovation and constantly improving its products and services was a major draw for me.

    • The company's strong growth and global presence also appealed to me, as it of...

  • Answered by AI
Round 5 - One-on-one 

(1 Question)

  • Q1. Whose name of Amazon founder ?
  • Ans. 

    The name of the Amazon founder is Jeff Bezos.

    • The founder of Amazon is Jeff Bezos.

    • Jeff Bezos started Amazon in 1994.

    • Jeff Bezos is one of the richest people in the world.

  • Answered by AI

Skills evaluated in this interview

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. Tell me about your self
  • Q2. General question

Interview Preparation Tips

Interview preparation tips for other job seekers - Good
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
No response

I applied via Job Fair and was interviewed in Sep 2023. There was 1 interview round.

Round 1 - HR 

(5 Questions)

  • Q1. My job gap. Y did i left job
  • Q2. When my job was last about my self .. How many marks i got in diploma
  • Q3. Wheather im martied or working
  • Q4. How much salary i was earning
  • Q5. How much do i except

Interview Preparation Tips

Interview preparation tips for other job seekers - Humble request.
I need job immediately
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Tell me about your self
  • Q2. Tell your last experience

Starconnect Business Solutions Interview FAQs

How many rounds are there in Starconnect Business Solutions Customer Support Associate interview?
Starconnect Business Solutions interview process usually has 1 rounds. The most common rounds in the Starconnect Business Solutions interview process are HR.

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Starconnect Business Solutions Customer Support Associate Interview Process

based on 1 interview

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Average
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Starconnect Business Solutions Customer Support Associate Reviews and Ratings

based on 1 review

1.0/5

Rating in categories

3.0

Skill development

1.0

Work-life balance

1.0

Salary

1.0

Job security

1.0

Company culture

1.0

Promotions

1.0

Work satisfaction

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