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Sri Sattva Group
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I have over 10 years of experience in customer relationship management, consistently learning and adapting to new challenges.
10+ years of experience in customer relationship management
Consistently learning and adapting to new challenges
Implemented successful customer retention strategies
Utilized CRM software to track customer interactions
Led training sessions for team members on effective customer communication
Technical Round and question on the technical knowledge
I'm drawn to your company's innovative approach and commitment to employee growth, which aligns with my career aspirations.
Your company's reputation for excellence in customer service resonates with my belief in building strong client relationships.
I admire your commitment to sustainability and corporate social responsibility, which reflects my personal values.
The opportunities for professional development and training...
I appeared for an interview before Mar 2024.
Experienced in customer success with a focus on team leadership and client relationship management.
Led a team of 10 customer success managers, improving client retention by 20% over two years.
Implemented a new onboarding process that reduced time to value for clients by 30%.
Developed training materials and workshops that enhanced team skills in customer engagement.
Collaborated with sales and product teams to align cust...
Certain topics were discussed during the group discussion.
Sri Sattva Group interview questions for popular designations
I applied via Naukri.com and was interviewed before Dec 2023. There were 2 interview rounds.
I applied via Referral and was interviewed before Apr 2020. There were 3 interview rounds.
I applied via Recruitment Consultant and was interviewed before Jan 2020. There was 1 interview round.
Cross selling is a sales technique where a salesperson suggests related or complementary products to a customer.
Cross selling involves offering additional products or services that complement the customer's original purchase.
It aims to increase the average transaction value and enhance customer satisfaction.
For example, a sales executive selling a laptop may cross sell a laptop bag or antivirus software.
Cross selling r...
To increase average bill value, focus on upselling, cross-selling, offering bundle deals, and implementing loyalty programs.
Train sales team to upsell and cross-sell complementary products or services
Create attractive bundle deals to encourage customers to spend more
Implement a loyalty program to reward customers for higher spending
Offer personalized recommendations based on customer preferences and purchase history
Pro...
I applied via Company Website and was interviewed before Jun 2019. There was 1 interview round.
I applied via Naukri.com and was interviewed in Aug 2018. There were 3 interview rounds.
based on 5 interviews
Interview experience
based on 27 reviews
Rating in categories
Business Executive
4
salaries
| ₹2 L/yr - ₹5.6 L/yr |
Senior HR Executive and Generalist
3
salaries
| ₹3 L/yr - ₹3.6 L/yr |
Patanjali Ayurved
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