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Softenger IT Technical Support Engineer Interview Questions and Answers for Experienced

Updated 23 Feb 2022

Softenger IT Technical Support Engineer Interview Experiences for Experienced

1 interview found

I applied via Naukri.com and was interviewed before Feb 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(4 Questions)

  • Q1. How to join domain ?
  • Ans. 

    To join a domain, go to System Properties, click on Change settings, select the Computer Name tab, and click on the Change button.

    • Open System Properties

    • Click on Change settings

    • Select the Computer Name tab

    • Click on the Change button

    • Enter the domain name and credentials

    • Restart the computer

  • Answered by AI
  • Q2. What is your roles and responsibilities ?
  • Q3. What is active directory?
  • Ans. 

    Active Directory is a directory service developed by Microsoft for Windows domain networks.

    • It stores information about network resources such as computers, users, and groups.

    • It provides authentication and authorization services for Windows-based computers.

    • It allows administrators to manage network resources from a central location.

    • It uses a hierarchical structure of domains, trees, and forests to organize network resou...

  • Answered by AI
  • Q4. What is DHCP and DNS?
  • Ans. 

    DHCP assigns IP addresses to devices on a network. DNS translates domain names into IP addresses.

    • DHCP stands for Dynamic Host Configuration Protocol

    • It automatically assigns IP addresses to devices on a network

    • DNS stands for Domain Name System

    • It translates domain names into IP addresses

    • DNS is used to locate websites and other resources on the internet

  • Answered by AI
Round 3 - HR 

(4 Questions)

  • Q1. Why are you looking for a change?
  • Q2. What are your strengths and weaknesses?
  • Q3. Tell me about yourself.
  • Q4. What is your expectation salary and current salary?

Interview Preparation Tips

Interview preparation tips for other job seekers - Softenger company is very good for long term.

Skills evaluated in this interview

Interview questions from similar companies

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before May 2023. There was 1 interview round.

Round 1 - Technical 

(2 Questions)

  • Q1. System slowness issue, network issue,laptop hardware issue....
  • Q2. Outlook slowness issue

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare basic troubleshooting...
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Oct 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(5 Questions)

  • Q1. Tell me about yourself?
  • Q2. What was your major setback and what did you learn from it?
  • Q3. I can see a list of projects mentioned so can you explain about what was your roles,responsibilities and contribution on those projects?
  • Q4. Questions on Office365
  • Q5. Questions on Software Testing

Interview Preparation Tips

Topics to prepare for ITC Infotech Technical Support Engineer interview:
  • Office365
  • SCCM
Interview preparation tips for other job seekers - Be confident, Don't panic and blabber,Get your basics strong and different way of answering .
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(1 Question)

  • Q1. System bootup issues
  • Ans. 

    System bootup issues can be caused by hardware or software problems.

    • Check for loose connections or faulty hardware components

    • Verify BIOS settings and ensure correct boot order

    • Scan for malware or corrupted system files

    • Try booting into safe mode to troubleshoot software conflicts

  • Answered by AI

Skills evaluated in this interview

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed before May 2023. There were 3 interview rounds.

Round 1 - Aptitude Test 

MCQ question they provide

Round 2 - Technical 

(1 Question)

  • Q1. Java , selenium related questions
Round 3 - HR 

(1 Question)

  • Q1. Discussion about salary
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Coding Test 

Coding test was on Java programs. Basically for loop programs.

I applied via Naukri.com and was interviewed in Aug 2021. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. They ask about my previous project, and they ask the question about my technologies.

Interview Preparation Tips

Interview preparation tips for other job seekers - 1. Be Strong with what are the technologies are you used in your project.
2. unnecessary technologies don't mention in your resume, what are the technologies are worked mention only those things.
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Job Portal and was interviewed before Apr 2023. There were 3 interview rounds.

Round 1 - Aptitude Test 

Basic questions easy to crack. Basic programming knowledge.

Round 2 - Technical 

(1 Question)

  • Q1. Oops questions, multithreading, Exception , String .
Round 3 - HR 

(1 Question)

  • Q1. About salary discussion only
Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Aptitude Test 

Aptitude test with aptitude based questions

Round 2 - Technical 

(2 Questions)

  • Q1. What is variable hoisting.
  • Ans. 

    Variable hoisting is a behavior in JavaScript where variable declarations are moved to the top of their scope during compilation.

    • Variable declarations are hoisted to the top of their function or global scope.

    • Only the declarations are hoisted, not the initializations.

    • This can lead to unexpected behavior if variables are accessed before they are declared.

  • Answered by AI
  • Q2. What is closures in js
  • Ans. 

    Closures in JavaScript allow functions to access variables from an outer function even after the outer function has finished executing.

    • Closures are created whenever a function is defined within another function.

    • Inner functions have access to the outer function's variables even after the outer function has returned.

    • Closures are commonly used to create private variables and functions in JavaScript.

    • Example: function outer...

  • Answered by AI

Skills evaluated in this interview

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Aug 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(1 Question)

  • Q1. Technical question
Round 3 - Technical 

(1 Question)

  • Q1. Coding questions

Softenger Interview FAQs

How many rounds are there in Softenger IT Technical Support Engineer interview for experienced candidates?
Softenger interview process for experienced candidates usually has 3 rounds. The most common rounds in the Softenger interview process for experienced candidates are Resume Shortlist, Technical and HR.
What are the top questions asked in Softenger IT Technical Support Engineer interview for experienced candidates?

Some of the top questions asked at the Softenger IT Technical Support Engineer interview for experienced candidates -

  1. How to join domai...read more
  2. What is DHCP and D...read more
  3. What is active directo...read more

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4.8/5

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3.2

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4.0

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4.0

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4.0

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